How does the referral process work?
Your referrals can start their free trial for Google Workspace by signing up through your unique referral link. They will have the option to apply one of your promotional codes when they first sign up to their 14-day trial period. When your referrals have been paying Google Workspace customers for at least 90 days, they will be reviewed by Google and you will be eligible for payments. Rewards vary by country. Once you are eligible for payment, you will receive an email notification to fill in your payment form. The reward payment will be deposited into your registered bank account by the end of the following month.
Whom can I refer?
You can refer any business that has not previously started a Google Workspace trial and is not currently a customer of a Google Workspace partner.
You can also refer Google Workspace to any individual who is starting their business and does not have a professional Google domain/account (i.e. Google Workspace).
What is the criteria for an eligible referral?
New Google Workspace customers who are from one of these eligible countries, and have not previously signed up for a Google Workspace trial are eligible as a potential referral. You are eligible to reveive reward payments for your referred customer account’s first 100 users, and you can earn rewards for up to 200 users per calendar year. To be eligible to earn rewards for users above this threshold, you may apply to join the Google Workspace Affiliate Program.
Where can I find my referral link?
Your referral link can be found in the welcome email that you received after registering for the programme. The email was sent from the Google Workspace Referral Programme and you should receive it within 24 hours.
If you can’t find your welcome email, please check your "Promotions” tab in Gmail. You can also contact us with the email address that you signed up with if you still can’t find your link.
How much can I earn?
As a member of the Google Workspace Referral Program, you can earn a one-time referral bonus for every new user that signs-up. Bonuses vary by market. For New Zealand, you can earn up to NZD 10 (for the Business Starter plan), NZD 21 (for the Business Standard plan), NZD 31 (for the Business Plus plan), up to NZD 3100 per domain.
A user is an individual account belonging to the customer domain. Your referral amount will be based on the number of users who have paid for at least 90 days.
Referral fee example
|Business Starter||NZD 10 / user (max NZD 1000 per customer)|
|Business Standard||NZD 21 / user (max NZD 2100 per customer)|
|Business Plus||NZD 31 / user (max NZD 3100 per customer)|
Is there a way for me to track the status of my referrals?
We regularly send out a dashboard email that will include the status of your referrals. This email displays the number of:
- In-trial Referrals: Referrals who are currently in their 14-day trial.
- Potential Paid Referrals: Eligible referrals who are located in any of these eligible countries, and completed their 14-day trial. These referrals may have also used your promotion code, but have not completed 90 days of signing up with their new Google Workspace account.
- Paid Referrals: Referrals that completed their 90 days as paying Google Workspace account users. After a referral converts into a paid referral, look out for an email from the Google Workspace Referral Program requesting your bank information.
If you would like to know the number of users your referral has, you can send us a message and we can check how many eligible referrals and seats they have.
My referral forgot to use my referral link. Is there a way to track it back to my account?
We're unable to track referrals back to your account if they didn't use your referral link at the time they signed up.
Can I receive payment for previous customers I referred before the Referral Programme was launched or before I signed up?
The Referral Programme tracks referrals that are new Google Workspace customers. We cannot grant referral credits to customers who have signed up or started a trial before the programme launched or before you joined.
Can I refer customers in any country?
You are allowed and able to refer a customer in any country that is within the same region that you are enrolled in. For example, if you are signed up in the United States, the promotional codes that you receive can be used for any country in the Americas.
In order to refer a customer in a country outside of your region, you will need to enrol in the referral programme again for that intended region. For example, if you live in India, you are eligible to refer customers in any country within the Asia Pacific region. However, if you live in India and would like to refer someone in the UK, you must enrol for the EMEA region.
The Google Workspace Referral Programme is available in selected regions and countries. You can find the list with more information here. Only referrals from the active list of countries are eligible for a referral bonus. In order to receive your bonus from valid referrals, you are required to sign up to the Referral Programme and include your banking details from the same region in which you signed up.
When will the Referral Programme be available in my country?
The Google Workspace Referral Programme is currently available in the countries listed here. We don't know exactly when, but we hope to expand to your region soon. Let us know where you're located and how to contact you when we do.
How does the promotion code discount work?
If you provide a promotion code to one of your referrals, he/she is entitled to a per-user discount of 10% for the first year as a Google Workspace customer.
If your referral is in the United States, Canada, or EMEA region, they will need to apply your promotion code when providing their billing information, before completing their sign up for the 14-day trial.
If your referral is in Argentina, Brazil, Chile, Colombia, Mexico, Peru or
APAC region, they will have the option to enter their billing information and
your promotional code at any time during the 14-day trial period.
Each promotion code is unique and can only be redeemed by one customer account from a country in the region you are signed up in as a referrer.
If you join the program in multiple regions, Google will provide promotion codes for the relevant regions upon your request, up to 100 promo codes per calendar year.
When should my referral use my promotion code?
Google Workspace offers a 14-day trial. When the customer is ready to provide their billing information before the trial is over, they should enter your promotion code.
Where can my customer enter the promotion code?
- Once your referral has finished signing up to Google Workspace, they can log in to the Google Workspace window with their domain name and select Admin Console.
- Inside the Admin Console, they will find the Setup Billing button in red on the top-right hand side of the window.
- In the Setup Billing window, they can enter the promotion code in the field called Promotional Code.
If they need to enter this code after they have already entered their billing, they can find the option in the payment plan section of the billing console.
My referral forgot to use their promotion code. Can we still get the discount?
Your referral can use the promotion code as long as they have not input their billing info yet. If they have not, they have their entire 14-day trial to enter it.
My promotion code does not work
Upon entering your promotion code, you will see a note about a 10% discount being applied at the bottom of the billing summary that states, 'amount plus applicable taxes and VAT minus the promotional discount'. Since your referral will be able to change the number of users that they have and are able to change Google Workspace plans, the actual monetary amount of the discount will be reflected in the monthly billing.
I was sent a payments profile to the incorrect country. How can I request a different payments profile link?
When you first sign-up, you must select the country of your residence or business and ensure your bank account is also from the same country. If you signed-up to a country that you are not located in, please reach out to us, so that we can support with any updates needed.
When and how will I get paid?
- You will be eligible for your payment once your referral has been a paying Google Workspace customer for at least 90 days.
- Once you’re eligible for your first payment, you will receive an email with your payment profile link and instructions to set up your Google Pay account.
- You will receive a direct deposit in your bank account each month for any payments you earned.
How to avoid payment delays
Once your first referral has been a paying Google Workspace customer for more than 90 days, you will receive an email with instructions on how to set up your Payment Profile in Google Pay, so that you can receive your payment. Your Payment Profile link is valid for 2 weeks from the date received.
If you miss the time frame to complete your Payment Profile and your link expires, you may experience a delay in receiving your payment. Once you provide your bank information, your payment will be processed during the following month's cycle.
Why haven’t I received my payment in my bank account?
Payments are processed on a monthly basis. If you have not received a payment, you will probably receive it during next month’s payment cycle. Please contact us with your account details to verify.
Who needs to fill out the W-8BEN tax form?
If you are not in the United States, but you have referrals located in the United States, Canada, Argentina, Brazil, Chile, Colombia, Mexico, or Peru, you will need to update your tax information.
Once you have completed your Payment Profile, please enter your tax information by following these steps:
- Sign in to the payments profile.
- Click Settings.
- Find "Payments profile" then find "[your country] tax info" and click Edit.
- To enter or edit your tax info, click Add tax info or Update tax info.
- Answer the questions and click Submit to submit the Certificate of Foreign Status (W-8BEN) to the IRS from within your payments profile.
- Click Save.
Note: This step is required by the U.S. to document your foreign status and claim any applicable treaty benefits.
Why is my bank charging me fees?
We have heard from some referrers that they are charged "fees'' by their bank when receiving the payment to their account. Fees will depend on your bank and are unrelated to Google. Please also note that Google does not cover these fees. Please contact your bank for more information.
Why is my bank converting the currency for my referrals to my local currency?
Your bank may have to convert the currency of your referral into your local currency. Depending on which country your referral is from, Google has no control over the associated exchange rate and fees.
My bank is charging me fees that are greater than my referral bonus. Can I hold my payment until my referral bonus covers these bank fees?
Yes, upon receiving your first referral bonus payment, if you are charged any associated bank fees that are greater than the received payment amount, please contact us to request a payment hold until you reach an amount that will cover these initial bank fees. You will collect your payment once you reach your desired referral bonus amount.
Who can I refer to Google Workspace?
If you are a Google Workspace Referral Programme member in one of the countries listed on this webpage under 'Americas' or 'Asia Pacific' and 'Europe', you can refer customers that reside in any country listed under the same region that you have applied for.
For example: If you signed up in the United States, you can now refer customers that reside in the countries listed under the 'Americas' region (Argentina, Brazil, Canada, Chile, Colombia, Mexico or Peru).
Can I refer Google Workspace to customers in different countries?
Yes. In order to refer customers in different markets you need:
- A Google Workspace Referral Programme account with banking information from the same country/region that you have signed up for.
- Apply to the other region (outside of the current region that you're in) such as 'Americas', 'Asia Pacific' and/or 'Europe' where your referral prospect is based.
For example: If you have signed up in both the United States and India, you can refer customers that reside in the countries listed under the 'Americas' region using your referral link. Additionally you can also refer customers that reside in the countries listed under the 'Asia Pacific' region.
How much can I earn?
When someone signs up for Google Workspace using your referral link, you'll earn a referral bonus for each of their first 100 users.
Your referral bonus will be based on the country in which your referral resides. The bonus will be deposited directly into your bank account according to the amount and currency listed on this webpage. Check with your bank to be aware of any currency exchange fees that may apply.
For example: If you are located in the United States and refer a customer to sign up for the Google Workspace Business Standard plan with 10 users in Chile, you'll earn USD 140.
For example: If you are located in Australia and refer a customer to sign up for the Google Workspace Business Standard plan with 10 users in Singapore, you'll earn SGD 180. We will deposit the SGD 180 into your account, which your bank will convert into AUD.
Example 1: If you are located in India and refer a customer to sign up for the Google Workspace Business Standard plan with 10 users in India, you'll earn USD 90, which your bank will convert into rupees.*
Example 2: If you are located in India and refer a customer to sign up for the Google Workspace Business Standard plan with 10 users in Singapore, you'll earn SGD 180. We will deposit SGD 180 into your account, which your bank will convert into rupees.*
*Referral bonus rates are based on the country of the referred customer, not the referrer. For example, a referrer in India who refers someone in Thailand is rewarded at the Thai rate because that is where the customer is located.
For example: If you are located in the United Kingdom and refer a customer to sign up for the Google Workspace Business Standard plan with 10 users in Germany, you'll earn EUR 130. We will deposit the EUR 130 into your account, which your bank will convert into GBP.
What are the next steps that I need to take if I decide to refer someone internationally?
To refer in another region, sign up for the Google Workspace Referral Programme in the country in which your customer is located or any country in your desired region. Once completed, these changes are effective immediately. Share your referral link and coupons with your referral opportunity. Once your first referral has been a paying Google Workspace customer for more than 90 days, you will receive an email from us to provide your bank information from your country of residence or business. As you make more referrals, you will continue to receive your rewards deposited into your bank account. If you've already given us your bank account information, just keep referring.
How do I earn coupons in these new countries that I am planning on referring in?
Please contact us if you need 10% off coupons to give to your customers in these new countries. Please note that you have a limit of requesting 100 promotional codes per year.
Still have more questions?
Send us a message and we will get back to you as soon as possible.