We are able to fully process our business with the detailed project plans, scheduling and capacity tracking which gives us very detailed and accurate forecasting for capacities. The whole business now trusts the reliability of the system and the data in it so much that we report daily on the state of play with task management and capacities to move resources around which helps us deliver work quicker for our clients. The great thing is we are not even using all of the functionality so I know that as we grow there are more features in Accelo we might be able to leverage to help us.

Accelo allows us to incredibly easily track activity. This means staff actually do it and therefore we can now see for the first time profitability across employees, retainers, tickets, projects. Soon we will move our CRM over and realise even more benefit. Love using Accelo.

I am very impressed with the program AffinityLive and it's ability to automate all of the processes for my business. It has been a struggle for me to keep employees using the processes I have setup and I have searched everywhere for a program that would help my employees manage just the project aspect of our marketing business. When I found AffinityLive I was really impressed with it's ability to not just track and manage the projects but integrate all our other business processes as well. Not only is the AfinityLive program perfect for our business but the support I have received is incredible! Thank you!

System was ok, not brilliant, used it for a few years. All went smoothly, until end of account. Falsely claimed we owed an extra month, then over 6 months later somehow managed to force through multiple charges on a cancelled credit card, even after finally admitting they were in the wrong. Extremely dodgy company, extreme caution advised when dealing with them.

I Really Want to Like AffinityLive I've wanted to use AffinityLive since March of 2013. The features list is perfect for our 8 person agency. I've always been especially interested in the retainers functionality since they are a majority of our revenue and tracking them can be difficult. In our first attempt using it, we burned through the trial period and spent a few months with a paid account trying to make it work. The workflow at that time was cumbersome and time consuming. We ended up cancelling the subscription and stuck with our old systems. After receiving many emails stating improvements had been made, I decided to give it another go last summer. I requested a new trial, which was quickly granted. The system had definitely improved and the workflow was much better; however, I soon found a bug with the QuickBooks import functionality. The bug was a show stopper. I reported the issue to support and quickly received a response saying that they found the problem, but their developers were too busy working on new functionality to fix it. That was a red flag for me - it would seem that supporting existing functionality should be more important than adding new features. I was a bit disappointed, but decide to wait it and see if the problem would be fixed. I could then give it another shot. Fast Forward to a few weeks ago. It had been 8 months since I reported the issue with the QuickBooks import. I emailed the support person who I had worked with before asking if the issue had been resolved. I received no response after a week. I then emailed their general support asking the same question. Another week passed and still no response. AffinityLive looks promising, but if they keep piling on features without fixing bugs and responding to support requests how can we use it? I'm giving it two stars. I'd give it 5 if they properly supported it and fixed the outstanding bugs.

We've used Affinity Live for quite some time now in a range of use cases (I can't believe I haven't written a review here before!), and sometimes we've ventured off to use other tools where some areas of the software weren't so well developed in years gone by, but we keep coming back. The team at Affinity Live are responsive to feature requests, bug reports and support requests and are both helpful and friendly. There are clear product development roadmaps, so you know what is on the horizon and you can get an idea of where things are going. The software itself has come on leaps and bounds and once you really get your head around all the things it can do, it cuts out hours and hours of needless time wasted trying to juggle between multiple disconnected systems. I absolutely couldn't recommend it highly enough whether you're a small one-man-band or a multi-national, it will save you time, money and will restore your managers' sanity with the great time tracking, resource scheduling and project management features. Thank you guys, you're doing a great job, keep it up!

Designed for professional services, I use it to operate a small consulting business. Product strength is it is designed around simple user defined business processes. Product is well integrated from CRM to invoice. Fully integrated with Google Apps and other useful integrations include well known accounting packages (I use Xero). Project management is simple and effective. Improvements to the user interface design scheduled for 2012 are eagerly awaited. Updates during the year have significantly improved the UI. Integration has been improved so that client emails and contact details are automatically added and visible. I continue to use it to manage my business and have referred colleagues who have also adopted it. Highly recommended.

I've tried a couple software services and can finally say I've found the one we will commit to and stick with. It's not perfect yet but its only just come out of beta so that is understandable. What sets Affinity Live apart from other similar products we tried is that you can mould it around how you like to run your business rather than mould your business around the software. The only disadvantage is that the software is very in depth and can take a while to get into. The help files online and very good with great videos and excellent customer support but if it was possible I'd love some on-site training. All in all, its a big thumbs up for Affinity Live. I am very excited to see how much it will streamline our business.

Affinity Live covers almost every aspect of running an SI Consultancy. It is hugely customisable, very flexible and affordable. Most importantly the support is second to none - when we mentioned we were struggling with some of the concepts we had a one to one webinar with the founder where he demonstrated a few things to us and also gave an insight into the road map. Very impressed.

I've stopped subscriptions to three separate solutions and saved money as well as gained more functionality with one system. There is still some room for improvement, but Affinity Live is getting better and better, and worth a five-star rating.