App Icon
Machine learning powered schedule and route optimization solution for Service & Delivery Management
315,813
Overview
AceRoute is a comprehensive Field Service Management solution that is powerful yet simple with an intuitive and visually stunning user interface.  

Our route and schedule optimization solution incorporates artificial intelligence and smart decision-making algorithms that enables you to answer fundamental questions of efficient service business: "Who" does "What", "Where", "When"

The app that thinks so you don’t have to! 
Bottom line: Right Person. Right Place. Right Time.

Advanced features - you wonder how you ever lived without them...

1) Route & Schedule Optimizer
Multi-day heuristic planner improves profitability, work efficiency and reduces travel-time, wait-time & delay-time by optimizing plan for cost, proximity, order status, resource availability, vacation time, and customer needs

2) Smart Scheduler
Smart decision-making scheduler recommends list of optimal time slots while balancing multiple constraints to increase call closures, ensure SLA compliance, improve customer service and reduce operational cost

3) Proactive Exception Finder
Maximize productivity by enabling dispatchers to actually solve schedule problems rather than spending time to look for them. Exceptions finder proactively reviews plan and provides a list that does not meet resource constraints or customer needs

4) Real-Time Pulse Board
Solve issues before they actually happen! Late Finder engine let’s you know which jobs might be tardy before they actually get late. No more phone calls to understand what is going on. GPS-Aware board tells you - "Who", "What", "Where", "When"

5) Intelligent Dispatch Board
Keep eye on the ball! Unique metrics-driven dashboard couples planning calendar, gantt-chart and map with decision support analytical engine to proactively surface work efficiency and exceptions

6) Mobile Dispatch & GPS Tracking
Cut paper hassles. Get schedules, take notes, audio memos, photos, signatures, change job status, manage parts/services rendered, integrated SMS, navigation, and more right in the field!

7) GPS-Aware Timecard
One-click time card on mobile phone eliminates time card errors and validates the worker’s location at clock-in and clock-out time. When the GPS stamped "when" & "where" is correct, you spend less time and effort approving

8) GPS-Aware Job Audit
Improve job punctuality, customer service and accurate billing. GPS tracking engine creates connection between planned orders, route, actual geo-locations of worker by providing "When" & "Where" job performance/deviation reports

9) Classic Features to Help Your Business Grow
Address Geocoding & Validation.  Advanced Search.  Integrated Map & Directions.  Map Filters.  Reporting.  Invoicing.   Recurring & One-Time Orders.  Work Order Management.  Assign Single or Multiple Workers.   Unassigned & Unscheduled Order Management.  Track Parts/Services Rendered.   Drag & Drop Scheduling.   Order Audit Trail.  Worker Availability & Vacation Management.   Calendar Views: Day/Week/List/Worker/Bimonthly.   Multi-Location & Multi-Admin Support.   Customer Records Management.  Secure, Reliable, Scalable - Powered by Google App Engine

Get Mobile Dispatch & GPS Tracking Android App:
For your field workers. Cut paper hassles. Get schedules, take notes, audio memos, photos, signatures, change job status, manage parts/services rendered, integrated SMS, navigation, and more - right in the field! 
https://play.google.com/store/apps/details?id=com.aceroute.mobile

Please visit us at http://www.AceRoute.com
Additional information
PricingNot available
Privacy policy
Terms of service
AceRoute will ask for the permissions shown below. Learn more
AceRoute will need access to your Google account
This will allow AceRoute to :
See, edit, download, and permanently delete your contacts
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
Reviews
Language:
Sort by:
Profile Picture
Rony Martinez
October 30, 2014
I have not started using app so it might be unfair to give it a bad rating, however what I have read has caught my attention. I can't currently add workers to give it a test. Not free if you have more than 5 employees. UPDATE: I was finally able to add workers, they were working on updating the site and functions before, when I tried to use that feature, it is running now!. This is an amazing tool for those of us in the service industry. This will help us be more organized and will allow us to keep track of all of our jobs in real time, thank you AceRoute!
Is this review helpful?
Yes
No
Profile Picture
Jeff Jones
January 13, 2013
I've been watching this app for at least a year. They are progressing, but it seems a bit slow. One recent improvement is a change in how they handle employees on the job tickets. Previously you couldn't add more than one tech to a job. Now you can add as many as you have registered. Much improved. The downside to AceRoute at the moment is the fact that it doesn't have advanced customer management or billing features of it's own, and that it doesn't sync with anything else which does. Their website used to talk about an add-on Quickbooks sync feature, but I'm not seeing that now. I'm wondering what they are planning in that regard. I can't see any company with more than a few dozen customers wanting to use this if they are required to maintain duplicate Customer, Inventory, and Job items across multiple databases. Until AceRoute gets Quickbooks Sync or sync to another CRM, like Method CRM, then this will likely have limited appeal. The other thing I'm still waiting on is a tightly integrated mobile app for Android (phone and tablet) which will provide notifications as well widgets and a nice calendar view. I'm hoping that when those finally come onto the scene they will be like a souped up version of Android's Calendar and Map apps. In short, as of 01/13/2013, AceRoute shows a lot of promise, but not the full raft of features that would make it useful to our company.
Is this review helpful?
Yes
No
Profile Picture
Scott Steele
April 10, 2013
AceRoute took the old saying, "if it's to good to be true then it probably is," and threw it out the window. I thought a free app with the feature set that AceRoute has had to be to good to be true, but I was wrong. This app has quickly helped us better organize our routing and scheduling. Feature rich, easy to use, nice to look at, and free. What more could you want? Well... an Android app would be nice and/or syncing with Google calendar for on the go viewing, or a mobile website version. Make that happen and this is platinum!
Is this review helpful?
Yes
No
Profile Picture
Thijs van Eys
March 16, 2013
What a great and Easy to use program. Simpel but with enough features to make a great schedule. A recommendation for everyone who needs a graphic and easy to use app.
Is this review helpful?
Yes
No
Profile Picture
Cassy Burn
November 18, 2015
Love how it routes, but the mobile application has a lot of issues. It's not saving data taken from the field and then transferring that data to the main computer app. The speed to take pictures is very slow. It almost triples each of my crews time on each work order.
Is this review helpful?
Yes
No
Profile Picture
Ted Mielke
January 26, 2017
Asked for a demo for our plumbing company, the developer said that was only for the enterprise version. Ok no problem, I was going to offer to pay for a demo. I downloaded the mobil app and it crashes immediately. the Mobile app rating is 1 star. We need a better ERP, unfortunately this seems like a half developed or perhaps part time software developer had an idea but ran out of money, drive or time. Too bad.
Is this review helpful?
Yes
No
Profile Picture
Becki Cronin
November 2, 2011
This app has a lot of potential for service industries (especially small businesses) but it's lacking smoothness and a bit of functionality. It appears that add-on functions like Quickbooks integration and mobile app are coming...some day. Without some of the add-ons, it doesn't seem quite as useful. Also, noted that some of the UI is cumbersome (type then click with mouse then type then click with mouse) and needs some "slicking" up. All this said, it definitely has great potential! I gave it four stars based on what it is going to do soon!
Is this review helpful?
Yes
No
Profile Picture
Stephanie Lenny
September 15, 2013
I have all the phone numbers in the csv file, but they don't import. It would be great if I wanted to start from scratch.
Is this review helpful?
Yes
No
Profile Picture
Chad Thompson
March 11, 2014
Would like to know when the mobile function will be enabled and how can I link to Quick books . Can I pay for these functions? Other than that its a nice app.
Is this review helpful?
Yes
No
Profile Picture
Henry Sanchez
August 22, 2016
Explored it a bit, it looks like it has a lot of potential, could be great, but i'm in Canada, wish they had it available for us.
Is this review helpful?
Yes
No
1-10 of 19
Search
Clear search
Close search
Google apps
Main menu