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Overview
Google Workspace (G Suite) Backup to protect Gmail, Google (Shared) Drives, Contacts, Calendars & Sites
NOTE: After you installed the app, you can sign in here (https://app.afi.ai/)

Afi Google Workspace (G Suite) Backup is the latest generation of data protection with fast & responsive UI and 2-3x faster backup/restore performance compared to legacy vendors. Afi was built from the ground-up to support Google Workspace apps with full fidelity. It is powered by modern cloud architecture based on micro-services and leverages AI technology to protect your data against ransomware, provide better resiliency and automate backup operations.

-   Backup all Google Workspace user data, including (Shared) Drives, Gmail, Calendars, Contacts and Google Sites
-   [EXCLUSIVE FEATURE] AI anti-ransomware engine (detection, preemptive backups & recovery points labeling)
-   [EXCLUSIVE FEATURE] full-text search, instant online backup contents preview and flexible point-in-time data restore 
-   [EXCLUSIVE FEATURE] 100% fidelity Google Workspace backup - Afi preserves Google Drive document IDs, so the file URLs will remain the same after recovery and 3rd party apps integrated with Drive will continue to function
-   Leverage the most granular access control and permission management engine - Afi enables you to disable/limit access for Google Workspace super admins, or grant custom backup access permissions for non-admin users
-   Unlimited time-based retention, backup storage locations in EU, US, UK, Canada and Australia or external customer-owned cloud storage

⚫ NO BACKUP FAILURES
Afi intelligently handles Google API errors (4xx, 5xx) and uses a prediction engine to avoid the Google Workspace API calls limit. In case of any issues, Afi automatically reschedules & retries problematic backup runs. 

⚫ SIMPLE & FULLY AUTOMATED
Afi automatically manages backup schedules based on the protection levels (SLAs) assigned by admin for Google Workspace organizational units or user accounts. New users are automatically discovered & protected. Users deleted from Google Workspace are automatically archived and are always available for restore.

⚫ SECURITY & ACCESS CONTROL
Afi is the only cloud Google Workspace backup that enables to configure & restrict Google Workspace super admin access to user backed up data. Afi also provides a detailed audit log that retains session details (including WAN IP), backup & restore actions and all system events.

⚫ Q&A

➊ Why do you need to backup Google Workspace?
Organizations use cloud Google Workspace backup to protect data from accidental data deletions, user errors and emerging threats such as cloud ransomware and hacker attacks. Based on IDC and Gartner surveys around 30% of businesses backup their cloud applications.

➋ Does Google Workspace provide any built-in recovery capabilities?
Google Workspace enables admins to partially recover data deleted within  20-25 days. Most organizations use a 3rd party backup solution because the the time frame is too short. Google Workspace also provides built-in versioning that protects your data against accidental overwrites and ransomware attacks, but some organizations find the capabilities insufficient.

➌ Do I need to backup user's Google Workspace data if my organization has Google Vault?
Google Vault provides retention and e-discovery features and it can help to partially recover deleted G Suite data. However organizations often use a G Suite backup tool in addition to Google Vault to overcome its limitations (no data is retained for deleted G Suite users, no versioning and no recovery is available for Google Drive folder structures).

➍ Does Afi backs up Shared (Team) Drives?
Yes, we provide full-fidelity backup for Google Drive and Shared Drives, including the backup of complex folder structures, files metadata (author, creation/modification dates, etc) and Google document IDs.

➎ Can I backup user Gmail data without exposing the backup contents to IT team?
Yes, you can configure custom administrative roles that will enable your team to manage the backup and restore operations, without the ability to view the data. You can also disable admin access to Afi application for your Google Workspace super admins.

➏ What is the maximum backup frequency available in Afi?
You can configure 1-24x per day backup runs. In addition Afi AI engine will perform out of schedule preemptive backups of your G Suite data in case of any security threats (e.g. detected encryption activity or mass deletions of Google Drive files). 

➐ What are the main advantages of Afi compared to other G Suite backup solutions?
Afi provides 2-3x faster backup and restore performance compared to legacy solutions. Afi AI engine prevents backup errors and automatically manages the backup schedules in order to provide resilient service independent of admin supervision.

➑ Is Afi GDPR and HIPAA compliant?
Yes, we comply with GDPR and other major data protection regulations such as HIPAA, EU-U.S. Privacy Shield and CCPA. We will sign the DPA upon request.
Reviews
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Eva Schmidt
June 19, 2021
Solid solution, works as expected, reasonably priced for 6k users. We run test recoveries quarterly and it passes the test, unlike the onprem solution we used before.
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Robert Davis
June 15, 2021
We partner with Afi to offer data protection services to our clients in healthcare. Very convenient and reliable, takes no time to manage, error free, good reporting. Support team is great.
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Jack Taylor
June 4, 2021
Easy to use and reliable service. We use it as a default backup option for our clients. The only missing part for us is ConnectWise Manage integration, that is supposedly coming this year.
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Christian Miller
June 4, 2021
We have now been using AFI for GSuite/Google Workspace since December of 2020. The application is very simple to use and has done a great job of restoring accidental deletions whether at the folder or mail lever for my customers. I only knock them down a star because sometime communication with the company can be slow especially when doing initial evaluation. After becoming a customer, communication has improved.
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Lukas Müller
June 3, 2021
Works great, recovery is simple and very fast. 5 stars.
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Debra Berger
May 30, 2021
The service works well for us, will be renewing for the 3rd annual contract. Protects well both our G suite with 3,000 users and several smaller O365 domains. Very simple to manage all domains from a single UI.
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Jules Brookfield
May 29, 2021
There's a 50GB limit per user apparently... I trialed their service for a week and then decided to go ahead and put 45 of my users protected via this service, but when I tried to pay, it wouldn't even let me pay - their support says that since these 45 users have a total of 6TB of storage, that's more than the 50GB per user limit and so I can't use their service apparently 🤷🏼‍♀️🤷🏼‍♂️🤦🏼‍♀️🤦🏼‍♂️
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Jesse Casey
May 27, 2021
I signed up for a free trial for my company, and was initially incredibly impressed with the intuitive interface and management tools. I set up a test backup of one user and some shared drives and let it run overnight so I could test the unarchiving process. The next morning when I tried to log in, I was asked to choose a region and time zone again, as I had done in the initial setup process. When I did, I got the response "This data source already exists. Please add another data source." I contacted support, which responded in a day or so saying they'd look into it. A few days later I followed up, and they said the R&D were still investigating. A few days later I followed up again, and was informed that the engineers think there's an issue on the Google side, and there's nothing that they or I can do to fix it, but that they'd reach out to Google for "any actionable hints". I didn't hear anything else from them by the time my trial period had expired. I was never able to log in after the first time.
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Delia Dennis
May 17, 2021
Highly recommended. Afi team was super helpful, guided us every step of the way from security review ,to POC and to production. Service works great, self-service is a time saver.
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Brian Johnson
May 15, 2021
We use it for a year now for 750 mailboxes and drives. I must say it's a great service, especially compared to other services we tried before. Backups are reliable ( we run test recoveries each quarter), reporting is great, recoveries are fast and the UI is super easy to use. We use it with OKTA as it's standard access control for us.
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