Automate Replies and Organize Gmail™ with a Personal AI Agent

AI Email Writer & Draft Agent for Gmail™ is an AI-powered assistant that transforms how you manage and respond to emails. From auto-drafting replies and labeling conversations to learning from your communication style and your knowledge base, it’s the smarter way to stay organized, responsive, and productive — all directly within Gmail™.

Key features
📥 AI-generated draft replies: AI Email Writer & Draft Agent for Gmail™ automatically generates reply drafts for incoming emails, saving time and effort.
🧠 Trained on your knowledge base: The agent learns from your sent emails and knowledge base to write context-aware responses.
🏷️ Auto-labeling & organization: Categorize emails with AI-generated labels like “Needs Reply” or “Waiting for Response” to streamline inbox management.
🤖 Context-aware responses: AI Email Writer & Draft Agent for Gmail™ understands incoming messages and suggests accurate, relevant replies automatically.
💬 Personalized greeting messages: Set personalized opening lines for each reply to reflect your tone and enhance user engagement.
⚙️ Custom rules & filters: Set conditions to decide when to label, archive, or prioritize messages.
📅 Automatically set appointments with Google Calendar™: Let your agent create calendar events from email content to save time and avoid missed meetings.
⏱️ Save time, reduce manual replies: View and manage all generated drafts in one central place to ensure nothing slips through the cracks.

How to use AI Email Writer & Draft Agent for Gmail™ by Jotform
- Install AI Email Writer & Draft Agent for Gmail™ from the Google Workspace Marketplace.
- Open Gmail™ and click the Jotform icon in the sidebar.
- Click the “Authenticate to Start” button to connect your Gmail™ account and begin setup.
- Choose how you want to generate draft replies — you have two options:
    - In the AI Email Writer & Draft Agent for Gmail™ panel, open the email you want to reply to and then click the ‘Generate Draft’ button to create a reply suggestion for that specific email.
    - Turn on the “Auto-Generate Draft” toggle under General Settings so your agent can begin creating draft replies automatically.
- Use the “Send Test Email” option to preview and fine-tune responses before sending.
- Customize your agent’s greeting.
- Start replying to emails using smart drafts created by your agent.

Use cases
- IT customer support: Respond to tech issues like “VPN not working” or “computer slow” with smart, ready-to-send replies.
- Healthcare clinics: Handle appointment rescheduling, insurance questions, and new patient forms with accurate and polite email drafts.
- Product inquiries & orders: Quickly reply to wrong item reports, return requests, or out-of-stock updates using consistent, branded responses.
- Course helpdesk: Support students with course access issues, certificate requests, and live class conflicts using pre-drafted, guided emails.
- Internal communications: Draft updates, meeting notes, or onboarding info for internal teams with consistent formatting.

Support
For assistance, contact Jotform Support at https://www.jotform.com/contact/.