Daily communication and responding to customer inquiries are integral parts of e-commerce sales responsibilities. However, this process does not have to be time-consuming, as long as the most important data is always close at hand. The new Apilo extension for Gmail™ is a tool that connects your email with the order management system. This plug-in reflects the main assumptions of the Apilo software - it guarantees a high level of security, an intuitive interface, and extensive task automation capabilities.

Advantages of integrating Gmail™ with Apilo:

The Apilo extension for Gmail™ is an advanced and intuitive tool that allows you to handle customer inquiries with full insight into their purchase history without having to switch between tabs unnecessarily. This integration provides comprehensive control over the context of the conversation. Automatic identification of the order to which the inquiry relates directly translates into professional and accurate responses.

The Gmail™ interface is enriched with a dedicated Apilo panel, where the message senders are automatically recognized, and their recent transactions are displayed from the most recent to the oldest, along with the most relevant information.

What customer data does the Apilo extension for Gmail™ display?
• order number with a quick link to the transaction view in Apilo,
• first and last name,
• order status,
• date and time of order placement, 
• customer ID from the Apilo database. 


Installing the extension allows you to use the full potential of integrating the Apilo system with email. It is an easy-to-configure tool that automatically provides transaction data, thereby supporting fast and reliable customer service. Enriching Gmail™ with this functionality guarantees even more efficient control over multichannel sales (e.g., from Allegro, Amazon,or eBay). Furthermore, a quick preview of information directly in the mailbox perfectly complements the operation of automatic tasks, minimizing the need for manual verification of status before executing subsequent processes.

The benefits of integrating Gmail™ with Apilo include: 
better customer service,
central panel, 
convenient navigation,
real time savings,
multichannel support,
access to hundreds of integrations in the Apilo ecosystem.


The implementation of the Apilo extension for Gmail™ is another step toward full automation and convenience in running an e-commerce business.

Gmail™ is a trademark of Google LLC.