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www.backupify.com
•  7,980,871
Overview
Backupify protects your Google Apps data through secure, automatic, daily backup of Mail, Chat, Drive, Calendar, Contacts, and Sites.
Backupify is the leader in G Suite and cloud-to-cloud backup. *Note that this service is designed for Google Admins, but call us at 1.888.694.6979 or visit our free trial page to setup an account without admin access: https://www.backupify.com/free-trial

* Securely backup G Suite, including Gmail, Drive, Team Drives, Calendar and Contacts.
* Quickly restore data from a specific point in time directly to a user's account. Additionally, export and download data to your local machine.
* Protect your G Suite data with powerful security features including 256-bit data encryption and SSAE-16/SOC 2 Type II audit compliance.
* Easily find backups for Drive files and emails by date & time, recipient, and document type across users.

People live by Google Apps and Gmail. This means businesses can die by them. Google Drive, Mail, Chat, Calendar and Team Drives — more and more companies rely on G Suite to get business done. But with all that cloud data comes a whole new set of concerns. What if someone accidentally deletes or overwrites a file? How do you make sure business-critical cloud information isn’t tied to the person who created it? When employees leave the company, can you prevent their files and information from leaving with them?

Our best-in-class G Suite backup keeps your cloud data safe from all forms of harm, inappropriate behavior and loss — quickly, easily and above all, securely.

Join over 31,000 Backupify customers, including The Financial Times, Museum of Modern Art, Tumblr, Digg, and Warby Parker.
Reviews
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Selim James Levy
November 17, 2020
Terrible in every respect: both the product, as well as the internals of the company, including customer support. We signed up for a free trial about a year ago, in late 2019. Once we were able to test everything out, we upgraded the free trial by obtaining a paid subscription. 1.5 months ago, we ran some tests. That's when we discovered that no Shared Drives had ever been backed up (despite the success during our free trial). The company admitted that they had screwed up. Their only solution was to cancel the current subscription, and to start a fresh one. There was no way to transfer the properly backed up files to the 'fresh subscription'. Result: losing all the files that had been properly backed up. In other words: no way to salvage almost a year of (partial) incremental backups short of downloading every single incremental backup locally. We decided we had had enough. They agreed to provide us with a full refund for all expenses incurred. They said "We have agreed with you that we have messed up on our end and that is why you are receiving your refund which you will get momentarily." Despite this, 15 days later, we were billed again. It is abundantly clear that they are attempting to avoid refunding us. They claim that, due to more than 6 months of refunds being required, the refund cannot occur by credit card. We were therefore asked to fill in a form re our company name and banking information, and how the refund should be effected: ACH, check, or wire. We chose check. 10 days later, we were informed that in order to process the refund, we would need to fill out an IRS W-9 form despite the fact that we are not located in the US and this therefore does not apply to us. 4 days after that, we were told to fill out an IRS w-8BEN-E form, despite that this form does not apply because this is a refund, and not taxable income. One week later, we were told that, due to COVID, checks were not being issued and this, despite that a form to that effect was provided to us and returned exactly 3 weeks earlier. We are now 5+ weeks after they accepted full responsibility and agreed to refund us in full. Out of fairness and transparency, I had warned them in advance that, if the refund had not been completed by yesterday, we would be posting reviews to social media. We will update this review when/if more developments arise. Moral of the story: Stay the hell away.
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Talitha Reyes
October 28, 2020
dis shii is dumb asfk- only if u didn't have to rate it i would give it a 0 star
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iqpc admin
October 26, 2020
In contrast to most of the reviews below, we hacve been using Backupify (now owned by Datto and rebranded as Datto SaaS protection) to protect our M365 and Google tenants for over a year now. We have many, many sites protectged, and have always been etremely happy with the results. Support from Datto is fantastic - Maybe some of the complaints about lack of support is because the product has changed ownership in the last couple of years? Either way, stellar product (Datto SaaS protection) and stellar support (from Datto).
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Matt Millikin
July 15, 2020
We noticed that about 30% of our employees were not being backed up properly. Initially we'd just asked Backupify if they could fix the back up but were told that sometimes they just couldn't back up google suite apps (like contacts). Despite the fact that it had been months since all of our contacts were backed-up completely we were still getting charged full price every month, so we then asked for a prorated refund since we were paying full price for a product that didn't work properly. What followed was some of the worst customer service I've ever dealt with - because they just stopped responding after the initial conversation. "Support will need to give approvals to have a refund/credit. Please submit this approval if received so we can process this refund/credit." I have written records of multiple emails over months of dealing with this - and not one more response from support or billing. When we later canceled (after finding an easier to use service that - now a few months in - has consistently backed up all needed data) we asked for a prorated refund since we canceled 3 days after the month's start. They asked me to verify the credit card number, which I did, and then they told me they started the refund case. Two days later they responded saying that they do not refund or prorate. If you're a business looking to back up your employee information - stay away from Backupify. It would have saved us so much time, effort, and money had we gone a different route initially.
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A User of Backupify Google Apps Backup
April 1, 2020
horable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Richard Duval
September 21, 2020
Being able to spell and giving actual reasons would make your objections more believable.
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Ian Edwards
June 26, 2019
Although I've been a Backupify customer for years I won't be one for much longer. No response from support, its Twitter account or a DM to a support team member. Hopeless.
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Elisabetta Bruno
June 10, 2019
Terrible customer service. The system is not too bad, but you don't get any replies from the staff.
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Matt Knee
November 9, 2018
Their billing, sales and support staff are borderline incompetent. It took me weeks to do a simple domain change and get my old billing rate changed. Actually, it never happened so I just signed up with Upsafe in like 30 seconds which has not only a better interface but lower prices.
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Manuel Galayo
August 17, 2018
Their support is not existing, the tool doesn't work, obviously, the name is Backupify "Google Apps"...
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Mark
April 11, 2018
I had four GSuite domains I tried to set up on this program and only got one to work - all the others presented errors that said 'Backify Onboarding' --- "Something went wrong. Try Again" This is a giant turd of a program and I tried over and over with patience to get it to work. I can see why they have terrible reviews.
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Server Team
May 22, 2018
also same issue
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