Pipeline-centric CRM for small businesses
Listing updated:November 16, 2023
6K+
Overview
Bigin is a pipeline-centric CRM solution that helps small and micro businesses easily move away from spreadsheets and other inefficient ways of managing their customer relationships. Zoho is home to over 40 cloud based business applications and 50 million users worldwide.

Features
Engage Prospects
Connect with your business prospects through email, calls, and Twitter. With every piece of information on hand and arranged neatly in your pipeline tool, you'll never have to worry when you're getting on a quick call or a meeting with a
prospect.

Built-in Telephony
With an integrated, no-hardware telephone system, you can make and receive calls, purchase phone numbers for your team, and drastically improve the way you reach out to your prospects and customers.

Manage Pipelines
Quickly move deals through your pipeline using proactive alerts and automation, and drastically reduce the time you spend on each deal. With the option to configure sales stages tailored to your business process, Bigin helps you perfect your sales cycle like never before.

Automate Routine Stuff
With easy-to-create workflows, automate routine tasks and maximize your selling time. Create workflows that help you with creating automatic tasks, recording updates, setting up email alerts, and more.

Track Key Metrics
Track and measure all your essential customer metrics in one place. Analyze sales performance and gain more clarity into your business with Bigin's built-in dashboards.

Bigin + G Suite
We've built Bigin to perfectly work in sync with your G Suite account, so that you can avoid the manual work of adding entries like contacts and calendar events in Bigin and G Suite separately. Also, with Single sign-on, you can launch Bigin in a single click, right from inside your G Suite account.

Pricing
Bigin's pricing starts at $7/user/month and the marketplace integration comes free of charge to all paid users of Bigin.
Additional information
PricingNot available
Developer
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Terms of service
Bigin by Zoho CRM will ask for the permissions shown below. Learn more
Bigin by Zoho CRM will need access to your Google account
This will allow Bigin by Zoho CRM to :
See and download all your Google Drive files
See, edit, share, and permanently delete all the calendars you can access using Google Calendar
See, edit, download, and permanently delete your contacts
See info about users on your domain
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
Reviews
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Tawfiq Shehadeh
November 12, 2025
Bigin by Zoho CRM is an excellent lightweight CRM that’s easy to set up and use. The clean interface, visual pipelines, and smooth mobile app make managing leads and deals effortless. It helped us organize our sales process, improve follow-ups, and boost productivity without needing complex tools. While reporting and automation are somewhat basic, Bigin offers great value for small and growing teams. Overall, it’s a reliable, user-friendly solution that keeps our sales workflow efficient and clear.
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UPBRIGHT
September 1, 2025
Zoho Bigin is one of the most amazing user-friendly application we tested almost all the features and its amazing and worth
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André Deiß
September 21, 2025
Does not make sense at all, You’re offline. Check your connection and try again. I don't get anywhere a button or something to refresh and connect to the account. It's not possible at all. I only see this message. That's everything I see. So how does this makes sense!? In short, I wanted to use it with a free account, but I am not able to login, nor connect. I only get this message.
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Apro IT Solutions
March 19, 2025
At Apro, the Zoho Bigin Gmail Add-on has made managing customer interactions so much easier. Instead of constantly switching between platforms, we can now update customer details, log emails, track deals, and set follow-ups—all from within Gmail. It saves us time and keeps everything organized in one place. Plus, Zoho’s ongoing improvements and responsive support make the experience even better. For any team looking to simplify CRM tasks and boost productivity, this add-on is a game-changer. Highly recommended!
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shivam bhensla
January 23, 2025
As of being in a corporate, most essential thing is to track our work on daily basis and to fill additional data with ease while avoid maintaining multiple workbooks, BIGIN is something helps you maintain everything under single platform, Loved the way it's designed...
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Eugen Petras
June 21, 2025
O aplicatie care iti ofera simplitate in folosire si nu te incarca cu functii sau butoane nefolositoare dar in acelasi timp iti ofera flexibilitatea de care ai nevoie. Este cu mult mai prietenos cu utilizatorii decat HubSpot iar suportul tehnic este la nivel de excelenta
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ACUTTE ENERGIES
March 20, 2025
Great pipeline app
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Anthony Auffret
June 25, 2024
As a small business owner, this is exactly what I was looking for: - well priced - easy to use - does everything I need
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Rick Puente
October 9, 2024
I liked the gmail add on integration, which makes it easy to add contacts from your email into the Bigin platform.
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Berat Shoemaker
June 16, 2023
BIGIN has been an incredible CRM solution for my business. Its intuitive interface and robust features have greatly streamlined our customer management process. I appreciate how easy it is to organize and track customer interactions, making it a breeze to stay on top of our relationships. One of the standout features of BIGIN is its automation capabilities. It allows me to automate repetitive tasks, saving me time and effort. The customization options for automation workflows are extensive, providing flexibility to tailor the system to our specific needs. The user experience of BIGIN is top-notch. Navigating through the platform is intuitive, and the clean design makes it visually appealing. The ability to access and update customer information from both desktop and mobile devices has been a game-changer for our team's productivity. The customer support provided by BIGIN is exceptional. The support team is responsive, knowledgeable, and always ready to assist with any inquiries or concerns that we have. In conclusion, BIGIN is a powerful CRM tool that offers an efficient and user-friendly experience. If you're looking for a comprehensive CRM solution to manage your customer relationships effectively, I highly recommend giving BIGIN a try.
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