I’ve been using Bigin to manage my clients and recurring services, and the Gmail extension is honestly one of the best parts of the experience. It lets me instantly see if a sender already exists in my CRM, create a contact with one click, and keep a clean email history without switching between apps. Unlike many CRMs, it doesn’t flood your database with newsletters or random emails — you stay in control of what becomes a real contact. For freelancers and small teams who live in their inbox, this makes Bigin feel natural, simple, and reliable. Highly recommended.

Very useful software. I started using the Bigin Gmail add-on to better manage my contacts and follow-ups, and it has honestly made my daily workflow much smoother. Before this, my inbox felt like a mix of important client conversations, random newsletters, and messages I meant to respond to but forgot about. Now, I can link emails directly to contacts and deals without leaving Gmail, which saves a surprising amount of time. One of the biggest benefits for me is visibility. Instead of digging through old threads to remember who said what, I can see the full communication history tied to a contact right inside my inbox. That context is incredibly helpful when you’re juggling multiple conversations with different people. It makes my replies more informed and professional because I’m not guessing or relying on memory. Overall, the Bigin Gmail add-on fits naturally into how I already work. Instead of forcing me to change my habits, it enhances them. For anyone who manages client relationships, partnerships, or leads through email, this tool is a simple but powerful upgrade that brings organization, clarity, and better follow-through to everyday communication. What really stands out to me is how this add-on reduces mental clutter. I don’t have to keep reminders in my head or maintain separate to-do lists just to track conversations. Everything is connected in one place, which lowers stress and helps me focus on actually building relationships instead of just managing information. Over time, that kind of efficiency adds up and makes a real difference in how confidently and consistently I handle professional communication.

I’ve been using Bigin for two weeks and its great!, and the gmail integration has quickly become one of my favorite features. It was very easy to figure out and extremely simple compared to other CRMs. It was perfect for freelancers like me.

Superb App to use ........I’ve been using Bigin to manage my clients and recurring services, and the Gmail extension is honestly one of the best parts of the experience. It lets me instantly see if a sender already exists in my CRM, create a contact with one click, and keep a clean email history without switching between apps. I use Bigin by Zoho CRM to manage sales, leads, and campaigns while keeping all customer information organized and easily accessible. The platform is highly customizable, allowing me to adjust pipelines and lead management strategies to suit my workflow. Its clean and intuitive interface works smoothly on both desktop and mobile, and the mobile app is especially helpful for accessing data, managing leads, and scheduling follow-ups while on the move. I value the reliable customer support, as assistance is always readily available when needed. Bigin also integrates seamlessly with tools like Shopify, Zapier, Google Workspace, and Outlook, which significantly simplifies day-to-day operations. The pricing is very reasonable considering the range of features offered. That said, there are some drawbacks, such as limits on records, pipelines, and automations, and a few missing features like a target meter. Overall, it’s an efficient and cost-effective CRM that makes sales and customer management straightforward.Bigin for Gmail is a smart and efficient CRM add-on that works directly inside your Gmail inbox, making it ideal for growing businesses like We Do FinServ that want better control over customer relationships without adding complexity. It helps teams manage contacts, leads, and deals in one place, eliminating the need to switch between multiple tools. With its clean, easy-to-use interface and pipeline-focused structure, Bigin makes tracking conversations, follow-ups, and deal progress effortless. The mobile-friendly access ensures that customer data is always available, whether the team is in the office or on the move.The app is genuinely easy to use, and navigating daily tasks feels effortless. Automation runs smoothly in the background, so I don’t have to double-check every step. Setting up workflows is quick and straightforward, even without technical expertise. I really wish it offered automation based on stage transitions—this is the one feature that feels missing. As processes scale, the lack of stage-level automation rules can slow things down a bit.The Bigin for Gmail add-on makes it extremely convenient to track and manage

Smart, Flexible, and Budget-Friendly CRM I use Bigin by Zoho CRM to manage sales, leads, and campaigns while keeping all customer information organized and easily accessible. The platform is highly customizable, allowing me to adjust pipelines and lead management strategies to suit my workflow. Its clean and intuitive interface works smoothly on both desktop and mobile, and the mobile app is especially helpful for accessing data, managing leads, and scheduling follow-ups while on the move. I value the reliable customer support, as assistance is always readily available when needed. Bigin also integrates seamlessly with tools like Shopify, Zapier, Google Workspace, and Outlook, which significantly simplifies day-to-day operations. The pricing is very reasonable considering the range of features offered. That said, there are some drawbacks, such as limits on records, pipelines, and automations, and a few missing features like a target meter. Overall, it’s an efficient and cost-effective CRM that makes sales and customer management straightforward.

Bigin for Gmail is a smart and efficient CRM add-on that works directly inside your Gmail inbox, making it ideal for growing businesses like We Do FinServ that want better control over customer relationships without adding complexity. It helps teams manage contacts, leads, and deals in one place, eliminating the need to switch between multiple tools. With its clean, easy-to-use interface and pipeline-focused structure, Bigin makes tracking conversations, follow-ups, and deal progress effortless. The mobile-friendly access ensures that customer data is always available, whether the team is in the office or on the move. Its affordable pricing and straightforward setup make it a great upgrade for businesses transitioning from spreadsheets to a more professional CRM system. While it may not offer the advanced features required by large enterprises, Bigin for Gmail delivers excellent value for small and mid-sized teams like We Do FinServ that want organized, reliable customer management directly within Gmail.

Zoho Bigin has been an excellent CRM for structuring our sales process without slowing the team down. As a founder, I value tools that give clear pipeline visibility, strong follow-up discipline, and ownership control, and Bigin delivers on all three. The pipeline-driven approach makes it easy to track deal movement, forecast progress, and hold the team accountable. Logging calls, meetings, and tasks has improved our follow-ups, while contact ownership ensures sensitive clients remain protected. Bigin strikes the right balance between simplicity and control, making it easy for sales teams to adopt while still giving leadership the visibility needed to make decisions.

Cost effective, user friendly, accessible, flexible, easily customizable. What else do you need. It honestly feels like a steal. This tool has helped us bring so much order and transparency into the organization.

Excellent CRM for Small Teams & Fast Lead Conversion Zoho Bigin is a simple yet powerful CRM, especially for small businesses and founders who want clarity without complexity. The pipeline-based approach makes lead tracking extremely easy, and everything from inquiry to conversion is clearly visible at a glance. What stands out most is how quickly it can be set up. No heavy customization, no confusing dashboards — just clean pipelines, smart automation, and smooth contact management. It works perfectly for teams handling WhatsApp, calls, and follow-ups on a daily basis. Integration with the Zoho ecosystem is a big plus, and the mobile app is reliable for on-the-go updates. For its price point, Zoho Bigin delivers excellent value and helps maintain discipline in sales processes without overwhelming the team. Highly recommended for startups, consultants, and service-based businesses looking for an efficient, affordable CRM.

Zoho Bigin is really helpful for managing leads and sales. Easy to use, clean dashboard, and perfect for small businesses. It has made follow-ups and deal tracking much more organized.