The application allows you to download the calls statistics of your call-center based on Binotel PBX (binotel.ua).
The statistics will be loaded directly into your spreadsheet, due to this:
- Analysis is simplified
- Quickly and easily sort statistics
- Create your own visualizations
Key features:
- Statistics for the selected period can be seen by day for each employee.
- Ability to find out the percentage of "Real calls" from the total number of successful calls.
Real calls are calls that are longer than the specified time (default 30 seconds).
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