Bulk-create and bulk-update Zendesk users, organizations, and tickets from a spreadsheet, with dry-run validation before anything pushes.
Listing updated:September 7, 2026
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Overview
Bulk Importer for Zendesk is a Google Sheets™ add-on that fills the gap Zendesk Exporter doesn't: writing data back. Generate template tabs with dropdowns pulled from your live Zendesk organizations, ticket forms, groups, and custom fields, validate every row — required fields, email format, dropdown membership, custom-field types, and create-vs-update matching — before anything is written, then push in batches with per-row results and deep links recorded in an append-only Activity Log. Credentials stay in your Google account; data flows directly between your spreadsheet and Zendesk inside Apps Script.

Google Sheets™ and Google Workspace™ are trademarks of Google LLC. Zendesk is a trademark of Zendesk, Inc. This add-on is built by Cody Labs and is not affiliated with, endorsed, or sponsored by Google LLC or Zendesk, Inc.
Additional information
PricingFree of charge with paid features
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Bulk Importer for Zendesk will ask for the permissions shown below. Learn more
Bulk Importer for Zendesk will need access to your Google account
This will allow Bulk Importer for Zendesk to :
View and manage spreadsheets that this application has been installed in
Display and run third-party web content in prompts and sidebars inside Google applications
Connect to an external service
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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