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capsulecrm.com
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Overview
Simple, flexible CRM for taking care of customers.
Easy online CRM for G Suite.

Capsule is used by thousands of businesses and sales teams worldwide. Capsule extends G Suite to better manage leads, customers, partners and other contacts to grow your business. Work from Google Mail, Mobile or Desktop. 

EXTEND G SUITE:
* Easily store email conversations to a contact.
* Import Google contacts into Capsule.
* Single sign-in with your Google Account.
* Manage contacts for your business all in one place.
* Follow-up with tasks and share with your team.
* Collaborate on sales opportunities.
* Customize by adding fields and lists to fit your business.
* Automatically locate your contacts on social networks.
* Safe, secure and always backed up.
* Use with a new or existing Google G Suite account.
* Do more from your inbox with our Gmail add-on.

Capsule Integrates with other popular online software such as MailChimp for email marketing, Wufoo for getting leads straight into Capsule from a website, Xero and Freshbooks to see invoices for customers, and many more.

Sign-up for a 30-day no obligation trial. Then just $18/month per user.
Reviews
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Michelle Hughes
August 24, 2020
We've been using Capsule since 2013. It was easy to get started - they were happy to walk me through the process, which I needed. Having a quick and clear place to view customers concerns and communications as well as setting up future tasks has made our office 100% more efficient.
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A User of Capsule CRM
April 17, 2018
I just want to disable Capsule but there is no way for me to do so. Appreciate if your team can help me to remove the capsule gadget in all our our email. Thanks.
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ibrahim tural
February 23, 2018
Great would be lost without it
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A User of Capsule CRM
August 19, 2017
Simple to use, all I need in one software.
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Sandy
May 30, 2017
Perfect, simple and fun for our small business!
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Bruce Driggers
April 23, 2017
Wow, where to begin? So many things to like about Capsule CRM, but with one huge limitation. It has a clear, uncluttered interface. It's feature-rich without being complicated. And it's very reasonably priced. In fact, if you don't have many contacts almost all the great features are free. For $12 you get more contacts and storage space and some premium integrations. You can't beat that. The Google integration is pretty good. Contacts ported over perfectly, even bringing along all my labels as tags! Impressive. The Gmail integration is adequate, if you don't mind the dropbox approach (I don't). So far, so good. Unfortunately, the Calendar integration blows. You can subscribe Capsule to Google Calendar by url, which means you can create appointments in Capsule and see them in Gcal, but not adjust them there. Now: the Capsule CRM Android app has NO calendar/appointment tab, meaning you can only access your appointments (but not adjust them, remember) through your Gcal app. This is useless to me. Finally, one little story which I find worrisome. I "trialed" 3 CRMs at the same time. While trying them out, I inquired as to their future plans. LessAnnoyingCRM was excited about their "full-featured two-way Google calendar integration" due out in May. OnePageCRM bragged about their on-board Gmail integration and marketing rollout. Both these features are potential game-changers. So what was Capsule crowing about? Their LOGO. I kid you not: "The new Capsule logo is unique, made up of switches and buttons to capture the essence of control over your business. Our new color scheme is vibrant and modern while feeling professional and trustworthy. With the logo in place, Focus completed our brand guidelines which define everything we need to know about our new brand, from typography choices through to voice and tone." So, while the other two CRMs were showcasing new productivity-enhancing features, Capsule was bragging about purchasing a new logo. Clueless.
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A user of Capsule CRM
June 29, 2017
Completely agree Bruce, when I read the email from Capsule I started looking at alternatives. We have been using Capsule for a few years and have been requesting the most simple functionality like, multi-selecting using for tagging, deleting etc - but no, they focussed on a logo! Cheers
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Martyn Gannicott
February 22, 2017
We have been using Capsule for a few years. Implementation and integration in to other Apps such as Xero is very simple. It intuitive and does most things well. Our only issue is that there is no user defined access. Once you log in, you see everything. As an entry level CRM it does a great job.
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Uwe Kleinschmidt
January 28, 2014
Love it, use it every day. Would be nice to have a native integration with persoanl Google calendar (like ManyMoon) and not just a calendar subscription.
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A User of Capsule CRM
December 13, 2013
We originally started with a competitor of Capsule's, but after receiving no help from customer support - or no response for that matter, we switched to Capsule. So far the application has performed very well, has a very nice UI, and when we had to contact customer support, we received a human response within 24 hours on a weekend (not necessary, but appreciated). It also seems that they listen to their community for feature requests.
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Robert Atherton
August 12, 2013
Been trying Capsule for 2 months now and really pleased with it. Now I have Gmail, I find the integration works seamlessly. Tried a lot of different CRM's but this one works really well and support is also very good. Really easy to add fee proposals as opportunities within Gmail and I am quickly becoming more organized now.
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