So, as much as I love being able to use email templates from within CapsuleCRM, and as much as I love sending emails from within CapsuleCRM, the reality is that I often get direct emails from existing clients, as well as referrals from existing clients. I've been with Capsule for a few years now, and I'm pretty sure I recall a time before this plug-in existed. I'm very grateful that it does exist. I find it to be super convenient and easy to use. There are probably use cases where it would be possible to automate the info between Gmail and CapsuleCRM. I certainly use automation when and where it makes sense. However, I still find this plugin to be a very nice and useful feature. Maybe it could be better in some edge cases, but I can't think of anything else that I need it to do.
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