AI assistants in Google Chat™ that answer from your company's documents and take real actions like filing tickets, on your own OpenAI key.
Fiche mise à jour le :1 septembre 2026
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Présentation
Stop answering the same internal questions in Google Chat™.

Most organizations already have the answers in policies, handbooks, and internal documents, but they are hard to find in the moment. So the same questions get asked again and again in Google Chat™, interrupting HR, IT, and team leads.

ChatGridAI answers those questions directly in Google Chat™ using your organization's own documents. Employees get a reliable answer inside chat, without switching tools or logging into a separate system. And it does not just answer: it can take real actions, like creating tickets, right from the conversation.

How it works

An administrator connects ChatGridAI to Google Chat™, links an OpenAI API key, and uploads company documents through the ChatGridAI dashboard.

Documents are scoped by department, so each team gets its own assistant that answers only from the right sources. Your HR assistant answers from HR policies, your IT assistant from IT documentation, and so on.

Employees then ask questions directly in Google Chat™ and get answers based on approved company materials.

Key capabilities

- Works inside Google Chat™, in direct messages and spaces
- Answers from your existing company documents, with the source
- A separate, isolated assistant for each department (HR, IT, Finance, Onboarding, and more)
- Takes real actions from chat, such as creating tickets, not just answering
- Bring your own OpenAI key and pay OpenAI directly at cost, with no token markup
- Choose your model, including the latest GPT-5 family, and switch anytime
- Central admin dashboard for setup and control

Requirements

- Google Workspace™ account
- OpenAI API key
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