ClosedLoop AI turns your team's customer conversations into product insights. A Google Workspace™ super admin installs it once for the organization, and ClosedLoop AI reads the transcripts of your Google Meet™ meetings and the events on your team's Google Calendar™, then shows what customers ask for, how often, and in their own words.

How ClosedLoop AI works with Google Workspace™
- One install for everyone: a super admin installs ClosedLoop AI for the organization. Nobody else has to connect anything, and nothing is installed on anyone's computer.
- Google Meet™: ClosedLoop AI reads conference records, participants and available transcripts of meetings organized by people in your organization. It does not join meetings.
- Google Calendar™: ClosedLoop AI reads the events on staff calendars to know who met which customer, and when.
- Directory: ClosedLoop AI reads the list of active users in your organization (names and email addresses) to know whose meetings and calendars to read.
- Read-only: ClosedLoop AI never creates, changes or deletes anything in your Google Workspace™ account.

What your team gets
- Every customer meeting analyzed: feature requests, problems and competitor mentions, each with the customer's own words.
- Internal meetings told apart from customer meetings, using your company's email domains.
- One view across sources: a request raised in a meeting, a support ticket and a survey becomes one product insight with all the evidence attached.
- Every product insight links back to the original conversation.

After installing
1. Install ClosedLoop AI for everyone in your organization. If you install it for some organizational units only, include the admin who completes setup.
2. Sign in to ClosedLoop AI with the same Google Workspace™ admin email.
3. Open Integrations, choose Google Meet™ or Google Calendar™, and click Verify. Google can take a few minutes to apply a new install.

Your data
- Google user data is used only to provide the product insights shown in ClosedLoop AI. It is not sold, not used for advertising, and not used to train AI models.
- ClosedLoop AI's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
- Your data stays in the US or EU region of your ClosedLoop AI account.
- ClosedLoop AI is SOC 2 Type II and ISO 27001:2022 certified.
- Uninstalling the app from the Google Workspace™ Admin console stops all access.

Pricing
A paid ClosedLoop AI subscription is required. Book a demo at https://closedloop.sh

Google Workspace™, Google Meet™ and Google Calendar™ are trademarks of Google LLC. ClosedLoop AI is not affiliated with or endorsed by Google LLC.