ConnectTo Twilio® SMS Add-on for Google Sheets™ seamlessly connects your Twilio® messaging platform with Google Sheets™, allowing you to compose, send, and track SMS or WhatsApp messages directly from your spreadsheet data.

Built for businesses, customer support teams, marketing teams, event organizers, and operations teams, the add-on turns your spreadsheet into a powerful messaging automation system without requiring any external tools or complex integrations.

Instead of exporting contact lists or using separate messaging dashboards, everything happens directly inside Google Sheets™.


KEY FEATURES


WHAT IT DOES

ConnectTo Twilio® SMS Add-on transforms your spreadsheet into a bulk messaging engine.

For each selected row, the add-on can:

— Read recipient phone numbers from your sheet
— Compose SMS messages using spreadsheet data
— Send messages instantly through Twilio®
— Schedule messages for later delivery
— Send messages to WhatsApp users via Twilio® WhatsApp Business Platform
— Track message delivery status directly in your sheet

Your spreadsheet becomes a communication hub for sending SMS and WhatsApp messages at scale.


USER-FRIENDLY MESSAGE COMPOSER

The add-on includes an intuitive sidebar interface where you can:

— Select the column containing recipient phone numbers
— Compose SMS or WhatsApp messages
— Send messages to selected rows or the entire dataset
— Schedule messages for future delivery

No coding or technical configuration required.


DYNAMIC PERSONALIZED MESSAGING

Send personalized messages automatically using data directly from your spreadsheet.

Use merge fields like:

{{Customer Name}}
{{Order ID}}
{{Appointment Date}}
{{Invoice Number}}

The add-on dynamically replaces merge fields for each row, allowing every recipient to receive a customized message generated from sheet data.

Perfect for personalized customer communication at scale.


TWILIO® SMS & WHATSAPP INTEGRATION

The add-on connects securely with your Twilio® account and supports:

— Standard SMS messaging
— Bulk SMS broadcasting
— Scheduled SMS delivery
— WhatsApp messaging through Twilio® WhatsApp Business Platform

All messaging is sent through your own Twilio® account, ensuring full control over delivery and billing.


SIMPLE CREDENTIAL SETUP

Setting up the add-on takes only a few seconds.

Just enter:

— Twilio® Account SID
— Twilio® Auth Token
— Twilio® Phone Number

Credentials are securely stored and managed directly from the add-on sidebar.


REAL-TIME MESSAGE TRACKING

Track messaging activity directly inside your spreadsheet.

The add-on can:

— Log message delivery status
— Record successful sends
— Display failed messages with error details
— Prevent duplicate message sends

Your sheet becomes a live messaging dashboard.


PERFECT FOR

— Appointment reminders for customers
— Promotional SMS campaigns
— Employee or team notifications
— Event reminders and updates
— Customer feedback and surveys
— Birthday or anniversary greetings
— Payment or invoice reminders
— Emergency announcements
— Shipping and delivery notifications
— Personalized thank-you messages after purchases


WHY IT IS POWERFUL

ConnectTo Twilio® SMS Add-on removes the need for:

— Manual SMS sending
— Copy-pasting phone numbers
— Exporting contact lists
— Third-party bulk messaging tools
— Complex API integrations

Everything runs directly inside Google Sheets™, turning your spreadsheet into a scalable messaging automation system.


FREE VERSION LIMITATIONS

— Send up to 2 SMS messages per batch