Drag is the all-in-one workspace for Gmail and Google Workspace. Stop switching between tools. Run your entire workflow from your inbox.
Listing updated:March 16, 2023
Works with:
Drag turns Gmail into a Team Workspace to manage customer support, sales CRM, tasks and other workflows from your inbox. Built for Google Workspace users. 

📢 Please ensure that you install Drag's Chrome extension also to access all features. You can find it here: https://chrome.google.com/webstore/detail/drag-organize-and-share-y/kadokpknocdadnipihnphaaabanedjnb/

✓ Manage shared inboxes or Google Groups like support@, sales@ or info@.
✓ Use shared boards, in Kanban or list views, to create all types of workflows inside Gmail. 
✓ Know who is working on what with email assignment.
✓ Collaborate with team members within the context of a specific task with internal live chat.
✓ Organize, prioritize and manage emails and tasks using shared labels.
✓ Create rules to automate your workflows.
✓ Create custom fields to add information specific to your company’s workflows.
✓ Personalize email templates and follow-up email sequences.
✓ Report on individual and team performance.
✓ Integrate Drag to 4,000+ apps with Zapier.
✓ Manage workflows on the go with a mobile app.

👋 Give Drag a try today. No credit card required.

🥇World’s top #20 collaboration products (by G2)
🥇Easiest set up (by G2)
🥇Best ROI (by G2)
🥇Fastest implementation (by G2)
🥇Momentum leader (by G2) 


Watch our demo: https://www.dragapp.com/watch-demo/
Browse Help Center: https://help.dragapp.com/en/
Speak to a Customer Champion: https://www.dragapp.com/demo/

Teams that switch to Drag are happier when their collaboration, workflow, and productivity tools are in one place. Here are some key features: 

📬Shared inbox
Drag instantly turns Google Workspace and Gmail into an all-in-one workspace for teams. Share company emails such as support@, sales@ right inside Gmail.

Your team can use shared boards like they were their own – using them for anything from a simple Help Desk and CRM to a Marketing board.

Reply or compose new emails as yourself, your team, or as the shared inbox address such as sales@ or support@.

Get work done faster by assigning emails and tasks to the best-placed team members. You can see, at a glance, who’s working on what.

@mention your team to start a real-time chat with someone to solve a Help Desk ticket faster, or to close a deal with more value. You can chat, internally, on any shared emails or tasks.

💬Team chat
A private space for you and your team. Add context to any conversation by collaborating behind the scenes with your team.

📨Shared drafts
Work together on replies. Collaborate using shared drafts. Write a reply and have your colleague check it before sending.

🏷️Shared labels
Share labels and organize your boards across your team with shared labels.

🚧Collision detection
Sometimes your team tries to do the same thing at once. Drag detects this and notifies users when they’re both working on the same thing.

📤Email templates
Quickly select templates to send, instead of having to write them from scratch over and over again. Access them fast, from inside Gmail.

🕵️Email tracking
Know who’s viewing  your emails and when. Think WhatsApp’s ‘double-tick’ technology.

⛓️Email sequences
Never, ever send a manual email follow-up again. Send a personalized, scheduled sequence of emails.

Easily automate repeatable workflows. Automatically send emails to boards, assign emails and create tasks for your team.

📱Custom fields
Add fields to what your company needs. Custom fields have all of the different field types that you may need to organize your cards.

Understand what’s happening on boards. Get insights into how productive you and your team are.

🧮Board views
Use pre-defined filters to find relevant information on each board faster - assigned to me, archived, unread, sent, drafts, snoozed. 

📅Today view and ‘Assigned to me’ view
Visualize all tasks due today or assigned to you, across all boards,  in just 1 click.

Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox.

📕Email notes
Can’t remember some details? Add notes to any email so you always have information to hand.

Most emails come with things to get done. Separate these out and add them as actionable tasks.

📆Due dates
Is there a deadline – something you need to get done by a date? Keep things on track by adding a due date.

🍭Color coding
Get a better overview of your boards by color-coding them based on time zones, urgency levels, or anything that works best for you.

🗄️Activity log
Get a full history of all actions on a board (and on a specific card). Learn what and when you need to deal with an email or task.

📇Sort & filter
Sort and filter boards so that you can focus on the things that matter most. By person, statuses, colors, labels, you pick how to filter boards.

🔗Card links
Generate card and board links and use the URLs anywhere.

📦Drag to boards
Drag works across boards. Received an email directly to you? Drag it to a team board so your entire team can help solve faster.

📁File upload
Share files with your team – upload all sorts of files to cards to close things faster.

🗂️Merge cards
Merge cards into collections to save time and energy. Group different emails and tasks into one single card to better manage your work.

📱Mobile Apps 
✓ iOS & Android

✓ Gmail
✓ Google Groups
✓ Google Calendar
✓ Zapier

Used by thousands of companies for:
✓ Shared Inbox
✓ Help Desk & Customer Support 
✓ Sales CRM
✓ Finance 
✓ Operations
✓ Human Resources and Recruiting
✓ Task management
✓ Project management
✓ Customer onboarding
✓ Software development
✓ Marketing
✓ Remote work

❤️ Trusted by over 30,000 professionals around the World. 

We are committed to respecting everyone’s privacy and design our services in order to best achieve this. This Privacy Policy describes what data we collect and how we process it. If you have further questions, please email us at access@dragapp.com. For more details, please see https://dragapp.com/privacy and https://dragapp.com/gdpr

By installing this add-on, you agree to DragApp's Terms and Conditions (www.dragapp.com/terms) and Privacy Policy (www.dragapp.com/privacy).

Copyright © DragApp
DragApp is not affiliated with Google or any Google-related services.
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Drag for Gmail™ will ask for the permissions shown below. Learn more
Drag for Gmail™ will need access to your Google account
This will allow Drag for Gmail™ to :
View your email message metadata when the add-on is running
View your email messages when the add-on is running
Run as a Gmail add-on
Connect to an external service
View your country, language, and timezone
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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