Form Mule (Email) is a communications work animal, perfect for form driven email switchboards or herding cats in project management.
Listing updated:April 10, 2024
Works with:
40M+
Overview
Form Mule sends targeted, personalized emails from a Google Sheet™.  Run as either a manual email merge or -- more powerfully -- as a triggered merge that runs automatically on form submit or on a timer. 

Here are a few features that make formMule unique from other email merge tools:

- Handy email template editor auto-inserts merge tags with the click of a button, making template-creation a breeze!

- Can be set to use up to 10 different email templates based on specified send conditions.

- Create unique case numbers on form submit for use in keying follow-ups.

- Grab and send form response edit URLs, and formulas copied down on form submit

- Custom spreadsheet functions RANGETOTABLE and RANGETOVERTICALTABLE make it possible to merge tables of multiple, matching records into email bodies.
Additional information
PricingFree of charge
Developer
Privacy policy
Terms of service
Form Mule - Email Merge Utility will ask for the permissions shown below. Learn more
Form Mule - Email Merge Utility will need access to your Google account
This will allow Form Mule - Email Merge Utility to :
View and manage your forms in Google Drive
See, edit, create, and delete all your Google Sheets spreadsheets
Connect to an external service
Allow this application to run when you are not present
Send email as you
View and manage data associated with the application
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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Nick Berry
February 9, 2024
Like other users, I'm encountering serious bugs this week that make FormMule unusable, after having used it without issue for several years. I can no longer set number of templates and send conditions, which caused the settings for each template to revert to "send for all rows". This glitch generated hundreds of spam emails to my entire company and has created a huge amount of work for me to fix. I've tried uninstalling and reinstalling FormMule, deleting and recreating the hidden template tabs and send status columns, and nothing seems to work. Also, I see no way to report an issue, so I'm doing it here. Until these issues are fixed, FormMule is fully useless.
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Lynnea Amend
March 19, 2024
so sad that FormMule is no longer functional. I thought maybe the issues had been taken care of and it worked for a few days but now it's returning exactly what other uses have said. So bummed but I'll work around with scripts
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Beth Bingham (Beth Bingham)
March 27, 2024
We have used Form Mule for over 10 years. It is now no longer functional. It will not allow for addition of multiple templates, it will not allow for send criteria to be set or if it does, it is missing most of the criteria labels listed on the google sheet, it creates multiple templates when trying to edit a current templates, the list goes on. There is no way to delete template and remake them. This was such a great product, I would have been willing to pay for it, not worth the effort - will be looking elsewhere.
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Joe Schmidt
February 15, 2024
Multiple folks have reported issues at the Google Group. A double quote in a title will cause a problem. Single Quotes work. A column without a title will cause a problem. Add a title. Delete empty columns. Multiple columns with the same title will cause a problem. Multiple spaces in a question title are reduced to one space and will cause a problem if that results in two columns being the same. If you make a change to a question title, be sure to make the same change to the Google Form.
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Spencer Spratt
February 9, 2024
Much like the last 3 reviews, I am unable to use FormMule due to issues with the 2/7/2024 updates. I have reached out to the email address on the site and haven't heard anything back.
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Glenn Elert
February 11, 2024
Used to be a 5 star product, then just stopped working on February 9, 2024. Can't access the templates that exist. It says I have 2, but only a single blank field shows up. Tried going directly to "preview and send". The emails looked proper. Hit send and 30-60 messages came back flagged as not compliant with standards. What happened to this otherwise fine product.
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David C
March 18, 2024
This add on is so buggy I can’t believe so many people put up with it. Use Forman to get the same functionality without the bugs: https://workspace.google.com/marketplace/app/forman_mail_merge_utility/924524335741
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Christine Jankul-Tavchar
February 20, 2024
Like other users, my FormMule, previously set-up, no longer shows any templates, will not allow me to create new templates or recreate my previous set-up in a different spreadsheet or send emails - either on form trigger or not. Any ability to mail merge seems to have disappeared. So unfortunate for an extension that was so functional and efficient before.
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Joseph Iacono
April 16, 2024
I have no idea what is wrong with this tool. It worked great and now it is very buggy. Please fix!!!
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Crystal Smith
February 7, 2024
Form Mule no longer accepts html code that allows pictures to be imbedded into the content of the email. Hoping for a fix on this as this feature made this product fantastic!
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