App Icon
Freshdesk
•  
1,728,952
Overview
Freshdesk is a cloud-based customer support software in the SaaS market.
Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)

With over 100,000 customers, Freshdesk helps business always stay on top of customer requests and also combines with all Google GSuite Apps. 

- Brings in contact information from Google Contacts into your Freshdesk tickets
- View complete ticket history from Freshdesk on Gmail
- Get in-depth analysis of customers from Google Analytics inside Freshdesk
- Start hangouts with customers from within Freshdesk tickets

and lots more. 

Honda, Sony, Toshiba, Bridgestone and more rely on Freshdesk for their customer support needs. 

- Categorize and prioritise issues and set business automations
- Enable self-service through knowledge base and forums
- Integrated gamification to improve agent productivity
- Easy and smooth interface that you can learn in no time
- Integrate with a host of other apps on the Freshdesk App gallery

You can even build your own apps to improve Freshdesk functionality. Sign up today!

Note: Only users with administrator access in both Freshdesk and Google account can install this app.
Reviews
Language:
Sort by:
Profile Picture
Balaji Lakhame
March 29, 2021
Very Good for use.
Is this review helpful?
Yes
No
Profile Picture
Chris Jr Williams
March 21, 2021
C x
Is this review helpful?
Yes
No
Profile Picture
Major Made
March 17, 2021
Who knew this would be so easy🤷🏾‍♂️
Is this review helpful?
Yes
No
Profile Picture
X- COMPANY LLC. /Steve Y.
January 3, 2021
Makes your busy schedule and work load alot more efficient.
Is this review helpful?
Yes
No
Profile Picture
Beatrice Bell
November 26, 2020
this add-on is AMAZING!! my work now is SO much easier. this is one of my favorite add-on! when I first looked at it I thought " what is this going to do with my work?". then after a couple of hours, I was like " this is amazing! how did they make this?". so this is my favorite add-on I have installed!
Is this review helpful?
Yes
No
Profile Picture
LMR Ramos
November 5, 2020
business is business, home and life are separate.
Is this review helpful?
Yes
No
Profile Picture
TorQA USER
November 4, 2020
Your review, profile name and photo will appear publicly in Google’s services. Your review must comply with the Google Workspace Marketplace Comment Guidelines and Review Policies. Learn More
Is this review helpful?
Yes
No
Profile Picture
addons launch12
November 4, 2020
Your review, profile name and photo will appear publicly in Google’s services. Your review must comply with the Google Workspace Marketplace Comment Guidelines and Review Policies. Learn More
Is this review helpful?
Yes
No
Profile Picture
TorQA Admin
November 4, 2020
our review must comply with the Google Workspace Marketplace Comment Guidelines and Review Policies. Learn Moreour review must comply with the Google Workspace Marketplace Comment Guidelines and Review Policies. Learn Moreour review must comply with the Google Workspace Marketplace Comment Guidelines and Review Policies. Learn Moreour review must comply with the Google Workspace Marketplace Comment Guidelines and Review Policies. Learn More
Is this review helpful?
Yes
No
Profile Pciture
TorQA Admin
November 4, 2020
our review must comply with the Google Workspace Marketplace Comment Guidelines and Review Policies. Learn Moreour review must comply with the Google Workspace Marketplace Comment Guidelines and Review Policies. Learn Moreour review must comply with the Google Workspace Marketplace Comment Guidelines and Review Policies. Learn More
Profile Picture
oduori ayub
October 27, 2020
I like this
Is this review helpful?
Yes
No
1-10 of 34
Additional information
Freshdesk
Support
Terms of Service
Search
Clear search
Close search
Google apps
Main menu