giiHelpdeskAgent is a Gmail™ add-on for Shopify customer support teams.

Helps handle order-status, refund, cancellation, and complaint emails with Shopify context directly in Gmail™.

How it works:
1. Detects the customer’s likely intent from the email.
2. Pulls relevant Shopify order and SOP context.
3. Drafts a reply and recommended next step.
4. You can review, edit, and confirm before anything is sent or any action is taken.

Why teams use it:
- Reduce tab switching between Gmail™ and Shopify
- Keep responses more consistent
- Maintain human review for customer-facing actions