HubSpot, the agentic customer platform that helps your business grow better, offers a consolidated Google Workspace app that works across Google Meet and Google Chat, giving teams a unified app to access CRM data across Meet calls and Chat spaces.
The HubSpot for Google Meet and Chat boosts productivity and keeps your workflow going before, during, and after Google Meet™ meetings — and keeps your team connected and informed directly in Google Chat™.
In Google Meet™, the HubSpot app allows you to:
- See information about meeting participants during the meeting
- Take notes during the meeting, and have these notes synced to the associated records in HubSpot
- Sync meeting recordings and transcripts directly to associated HubSpot records
- Make associations to contact, company, deal, and ticket records in HubSpot, and see information about these records during your meeting
- Access playbooks to guide your conversations with customers
In Google Chat™, the HubSpot app:
- Receive HubSpot notifications in Chat for reminders, mentions, form submissions, new leads, deal status updates, and changes to contact records
- Connect your HubSpot Inbox to a designated Chat space to get notified about incoming messages and respond without leaving Chat
- Connect your HubSpot Help Desk to Chat spaces to collaborate on support tickets, sync threaded replies with ticket comments in HubSpot, and take quick actions like updating ticket properties
- Send custom notifications to specific users and Chat spaces through HubSpot Workflows
These features remove the switching cost of moving between Google Workspace and HubSpot, and help ensure your CRM records, conversations, and customer interactions stay seamlessly up to date.
The HubSpot for Google Meet and Chat app is available to all HubSpot customers.