Connect with Oracle CX with an easy to use and complete solution from Cloudtrio.
Listing updated:November 22, 2021
Works with:
iLink delivers a complete integration with Oracle CX across Google Email, Contacts and Calendar. 

iLink is a 100% cloud solution that delivers efficiencies and business benefits to your CRM user base. 

iLink is fully configurable to fit your business requirements. 

Key Features Include:

Gmail Addon

- CRM Search
- CRM Data display
- Email Logging
- Add and Update CRM Data
- Launch the CRM

Google Calendar Addon

- Add appointments to Oracle
- Update and link synchronised Appointments
- Invite CRM contacts/leads to Google Events

Custom Streams

- Search the CRM with your CRM Fields
- Create New CRM Records
- Update CRM Records
- Display your custom CRM Data
- Execute multi-step business processes

Synchronisation (contact us for access)

- Complete Calendar Synchronisation
- Complete Contact Synchronisation
- Complete Gmail Email Synchronisation
- Fully Configurable
- 100% Cloud Solution
Additional information
PricingNot available
Trader status unspecified
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iLink for Oracle CX will ask for the permissions shown below. Learn more
iLink for Oracle CX will need access to your Google account
This will allow iLink for Oracle CX to :
View your email messages when the add-on is running
Run as a Gmail add-on
See the events you open in Google Calendar
Edit the events you open in Google Calendar
Run as a Calendar add-on
View events on all your calendars
Connect to an external service
View your country, language, and timezone
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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