iLink delivers a complete integration with Oracle CX across Google Gmail™, Google Contacts™ and Google Calendar™.
iLink is a 100% cloud solution that delivers efficiencies and business benefits to your CRM user base.
iLink is fully configurable to fit your business requirements.
Key Features Include:
Google Gmail™ Addon
- CRM Search
- CRM Data display
- Email Logging
- Add and Update CRM Data
- Launch the CRM
Google Calendar™ Addon
- Add appointments to Oracle
- Update and link synchronised Appointments
- Invite CRM contacts/leads to Google Events
Custom Streams
- Search the CRM with your CRM Fields
- Create New CRM Records
- Update CRM Records
- Display your custom CRM Data
- Execute multi-step business processes
Synchronisation (contact us for access)
- Complete Calendar Synchronisation
- Complete Contact Synchronisation
- Complete Email Synchronisation
- Fully Configurable
- 100% Cloud Solution
Información adicional
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