Meet Mail Agent

Your inbox. Fully staffed. 24/7.

Mail Agent is a powerful Gmail™ add-on that automatically replies to your emails — or prepares smart drafts for approval — using a custom AI Agent you define. It handles support requests, sales inquiries, customer questions, internal team emails, and compliance-aware acknowledgments, without losing your tone, rules, or control.

Turn your inbox from a bottleneck into an engine.

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What Mail Agent Does

Mail Agent reads, understands, and responds — instantly.
It operates strictly within the boundaries you set, escalates when necessary, and stays silent when it should.

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Core Features

🤖 Custom AI Agent — Built Around Your Rules
	•	Define how your agent thinks, writes, and decides
	•	Set tone, vocabulary, and response style
	•	Encode business rules, policies, and no-reply conditions

Mail Agent doesn’t sound like AI. It sounds like you.

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✉️ Automatic Replies or Smart Drafts
	•	Choose how each scenario is handled:
	•	Send replies automatically
	•	Generate drafts for approval
	•	Switch modes at any time
	•	Full transparency on every action

Automation when you want it. Control when you need it.

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🎯 Intent Detection & Intelligent Routing
	•	Understands why an email was sent
	•	Classifies messages into:
	•	Support
	•	Sales
	•	Customer questions
	•	Internal requests
	•	Compliance acknowledgments
	•	Escalates complex, ambiguous, or sensitive emails to humans

The right response, without guesswork.

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⚡ Support & Customer Service Automation
	•	Instantly answers repetitive questions
	•	Sends consistent, accurate responses
	•	Shares documentation, links, and next steps
	•	Flags edge cases and dissatisfied customers

Reply in seconds. Not hours.

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💼 Sales Inquiry Handling
	•	Responds to inbound leads immediately
	•	Qualifies prospects with smart follow-ups
	•	Shares pricing and product information
	•	Surfaces high-intent leads to your sales team

Speed closes deals. MailAgent brings speed.

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🏢 Internal Team Request Handling
	•	Manages IT, HR, ops, and admin emails
	•	Delivers policies, instructions, or updates
	•	Reduces internal inbox noise

Fewer interruptions. More focus.

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🛡️ Compliance-Aware Acknowledgments
	•	Sends safe, pre-approved responses
	•	Avoids restricted or sensitive information
	•	Confirms receipt and clarifies next steps
	•	Designed for legal, HR, finance, and regulated workflows

Automated — without losing control.

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🏷️ Gmail™ - Native Configuration
	•	Works directly inside Gmail™
	•	Configure by:
	•	Labels
	•	Senders
	•	Keywords
	•	Threads
	•	No external tools or dashboards required

It feels native. Because it is.

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📊 Full Visibility & Human Override
	•	Review every reply or draft
	•	Inspect decisions and actions
	•	Edit, stop, or override at any time

You’re always in charge.

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Why Mail Agent?
	•	Save hours every week
	•	Reply instantly, 24/7
	•	Scale without hiring
	•	Stay compliant by design
	•	Stay human where it matters

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Stop answering emails.

Start delegating them.

Mail Agent — the AI agent that works your inbox for you.

This extension was developed by Qualtir.com