Save emails to MyCase and capture more billable time without leaving your Gmail™ inbox.
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Listing updated:September 19, 2023
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20K+
Overview
Centralize your law firm’s client communication with the MyCase Add-on for Gmail™. Save essential email data to MyCase without leaving your Gmail™ inbox.

 Functionality includes:  
* Linking emails to cases, contacts, or leads in your MyCase account. Replies to an email conversation will be linked to the same record(s) automatically.
* Firmwide access to linked emails in MyCase (*as permitted by user permissions).
* Capturing billable time for emails sent or received in Gmail™.
* Saving attachments to the documents section of a case.

This add-in is available to MyCase customers in the Pro & Advanced tiers. Not a MyCase user? Sign up for a free trial at mycase.com.
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MyCase will ask for the permissions shown below. Learn more
MyCase will need access to your Google account
This will allow MyCase to :
Manage drafts and send emails when you interact with the add-on
View your email messages when you interact with the add-on
View your email message metadata when the add-on is running
Run as a Gmail add-on
Read, compose, and send emails from your Gmail account
Connect to an external service
View your country, language, and timezone
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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Jaime Tetreault
June 6, 2025
Very frustrated thinking that I am doing something wrong. After reading the reviews, it's not a me problem.
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Alexa K. Ewen (Ewen Law)
March 9, 2025
It's good to know that virtually everyone else trying to use this add-on is as frustrated as I am. Signed-up with MyCase to HELP me be more efficient, and can't even link my emails, I thought would be a big time-saver when billing. The more time I spend trying, the less efficient I am being.
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Michael Haddad
August 8, 2025
This program refuses to work at all. I have never once been able to use this app since I used it.
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Kelly Fogarty
May 7, 2025
This does not work, ever. I hate to say it, but I'm also glad I'm not alone in my frustration. I'd think they would read the reviews and think, hmm, maybe we should fix this? Apparently not, some of these reviews are over a year old.
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Sara Smith
October 4, 2024
I have installed, uninstalled, installed, uninstalled and re-installed this app on MyCase multiple times. I will get it to work for a couple of weeks then it quits working. Tried calling tech support once but was told I needed to call back at a certain time so they could walk me through the issue to see what was wrong. In a busy office setting, calling back at a certain time so they could "walk me through" the issue and maybe fix it, does not work. Not sure where the breakdown is, but definitely not happy with the fact that I can't sync/link my emails to MyCase. Definitely not liking the update from the old original way of linking emails to MyCase.
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Josiah Lund
May 23, 2025
Good sales pitch. They spent no money on maintenance of their programs. rip
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The Matthew James Attorney at Law
July 8, 2025
waste of time, install, uninstall, restart computer, nothing. no support either.
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Spencer Felton
September 9, 2024
Definitely missed the boat on this one. Good ideas but terrible UI and UX. It doesn't work and feels like it would pair well with Windows 97.
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Keisha Smith
October 22, 2024
This is not working for me. I have contacted tech support multiple times, and they have failed to help me. They stated they would look into the issue, but now they are avoiding my emails and calls. This is very infuriating!
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Steven Snider
May 12, 2025
I think it works on the surface, but it slows me down twice as much using it compared to the time it would have taken to regularly bill the email. NM...never transferred over to MC in the email section so I could see it. Slow and it didn't work properly.
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