The shared mailbox Google Workspace™ is missing. Manage team emails (info@, event@) or give inboxes to Cloud Identity™ users.
Listing updated:May 18, 2026
Works with:
387
Overview
Are you tired of Google Groups™ failing to sync your sent emails? Frustrated that Gmail™ Account Delegation doesn't work on your mobile phone?

Most businesses don't need a heavy, expensive enterprise helpdesk (like Zendesk or Front) that charges $30+ per user just to manage a simple info@ or sales@ address. You just need an inbox that actually works for your team.

Enter onleeDesk: The 80/20 Shared Mailbox onleeDesk delivers the essential shared mailbox features that 80% of teams actually need, without the complexity and cost of enterprise software. We charge a flat fee of €3 per mailbox per month. Add as many users as you want—there is no per-user tax.

Key Features: 
📬 True Two-Way Sync: Unlike Google Groups™, when you reply from onleeDesk, your sent email is saved in the shared Sent folder for everyone to see. No more duplicate replies. 
📱 Mobile-Ready: Unlike Gmail™ Delegation, onleeDesk is a responsive web app. Check your shared inboxes and reply directly from your phone's browser. 
🏷️ Shared Labels: Use familiar Gmail™ labels to assign emails and track status. 
🔒 Secure by Design: Built on native Google™ Service Account delegation. No password sharing required.

🚀 Bonus Use Case: Cloud Identity™ Free Mailboxes 
Do you have contractors or frontline workers who only need an email address, but you don't want to pay $7.20/month for a full Workspace™ license? Use onleeDesk to transform a single Google Workspace™ account into a centralized storage hub, providing fully functional web mailboxes to your Cloud Identity™ Free users.

How it works:
1. Install the app (Requires Google Workspace Super Admin).
Tips : create a Google Groups™ with collectors mailbox and user of onleedesk for installation.
2. Set up a single Workspace™ mailbox to act as the "collector".
3. In admin console go to collector account and create an alias for the shared mailbox.
For Cloud Identity™ Free add Admin email Routing to forward CI emails  to the collector.
4. Your users log into the beautiful onleeDesk web app to securely read, compose, and reply.

(Note: This add-on is designed exclusively for Google Workspace™ domains and does not support personal @gmail.com accounts.)
Additional information
PricingFree of charge with paid features
Privacy policy
Terms of service
onleedesk will ask for the permissions shown below. Learn more
onleedesk will need access to your Google account
This will allow onleedesk to :
View your email messages when the add-on is running
Run as a Gmail add-on
Read, compose, and send emails from your Gmail account
Manage your sensitive mail settings, including who can manage your mail
Connect to an external service
Allow this application to run when you are not present
View your country, language, and timezone
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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