The shared mailbox Google Workspace™ is missing. Manage team emails (info@, event@) or give inboxes to Cloud Identity™ users.
Fiche mise à jour le :18 mai 2026
Compatible avec :
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Présentation
Are you tired of Google Groups™ failing to sync your sent emails? Frustrated that Gmail™ Account Delegation doesn't work on your mobile phone?

Most businesses don't need a heavy, expensive enterprise helpdesk (like Zendesk or Front) that charges $30+ per user just to manage a simple info@ or sales@ address. You just need an inbox that actually works for your team.

Enter onleeDesk: The 80/20 Shared Mailbox onleeDesk delivers the essential shared mailbox features that 80% of teams actually need, without the complexity and cost of enterprise software. We charge a flat fee of €3 per mailbox per month. Add as many users as you want—there is no per-user tax.

Key Features: 
📬 True Two-Way Sync: Unlike Google Groups™, when you reply from onleeDesk, your sent email is saved in the shared Sent folder for everyone to see. No more duplicate replies. 
📱 Mobile-Ready: Unlike Gmail™ Delegation, onleeDesk is a responsive web app. Check your shared inboxes and reply directly from your phone's browser. 
🏷️ Shared Labels: Use familiar Gmail™ labels to assign emails and track status. 
🔒 Secure by Design: Built on native Google™ Service Account delegation. No password sharing required.

🚀 Bonus Use Case: Cloud Identity™ Free Mailboxes 
Do you have contractors or frontline workers who only need an email address, but you don't want to pay $7.20/month for a full Workspace™ license? Use onleeDesk to transform a single Google Workspace™ account into a centralized storage hub, providing fully functional web mailboxes to your Cloud Identity™ Free users.

How it works:
1. Install the app (Requires Google Workspace Super Admin).
Tips : create a Google Groups™ with collectors mailbox and user of onleedesk for installation.
2. Set up a single Workspace™ mailbox to act as the "collector".
3. In admin console go to collector account and create an alias for the shared mailbox.
For Cloud Identity™ Free add Admin email Routing to forward CI emails  to the collector.
4. Your users log into the beautiful onleeDesk web app to securely read, compose, and reply.

(Note: This add-on is designed exclusively for Google Workspace™ domains and does not support personal @gmail.com accounts.)
Informations supplémentaires
TarifsSans frais avec des fonctionnalités payantes
Développeur
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Conditions d'utilisation
onleedesk vous demandera les autorisations ci-dessous. En savoir plus
onleedesk aura besoin d'accéder à votre compte Google
onleedesk pourra ainsi effectuer les actions suivantes :
Afficher vos e-mails lorsque le module complémentaire est en cours d'exécution
Exécuter en tant que module complémentaire Gmail
Consulter, rédiger et envoyer des e-mails à partir de votre compte Gmail
Gérer les paramètres de messagerie particulièrement sensibles, notamment la liste des personnes autorisées à gérer votre messagerie
Vous connecter à un service externe
Autoriser l'exécution de cette application en votre absence
Consulter vos paramètres locaux et linguistiques, ainsi que votre fuseau horaire
Afficher l'adresse e-mail principale associée à votre compte Google
Consulter vos informations personnelles, y compris celles que vous avez choisi de rendre disponibles publiquement
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