Operating is a lightweight Professional Services Automation (PSA) platform designed for consulting and service firms. It brings capacity planning, resource management, time tracking, skills management, and invoicing together in one shared workspace so teams can manage their operations day-to-day.

Firms use Operating to plan work, assign people to projects based on availability and skills, track the time spent on client work, and manage billing. Managers get real-time visibility into utilization, workload, and revenue performance, helping them make faster and more informed decisions.

Typical use cases include:
- Scheduling consultants across multiple client projects
- Tracking billable and non-billable hours
- Monitoring utilization and workload capacity
- Managing skills data to match the right people to the right work
- Creating and managing client invoices

By consolidating these workflows, Operating helps reduce administrative effort and improve operational insight. Customers report higher utilization, increased billable hours, and lower back-office costs, while also reducing the number of separate tools required to run the business. For many firms, the biggest benefit is having a single, shared overview of how the business is performing in real time.