Rafiki is a Conversation + Revenue intelligence platform that helps you understand how customers are really engaging with your reps in sales conversations and get actionable insights.
Rafiki records, transcribes, and analyzes calls to enable great customer conversations and win more deals.
Installing the Rafiki App in the Google Workspace Marketplace allows you to connect your Google Workspace (formerly known as G Suite) account to Raiki. You can then securely log in to Rafiki automatically with your Google account using Google single sign-on (SSO) and automatically integrates your Google Calendar and Meet.
Rafiki also integrates with your sales enablement tools and helps you unify your meeting data in one platform enabling you to get a thorough understanding of what’s actually happening between your sales team and your prospect or customer.
Rafiki helps you:
Build a predictable winning organization by getting insights into what makes your "A" players blow the target even in a changing market and reduce unpredictability. Uncover trends and topics that affect your customers in response to a changing market.
Ensure that your organization is scaling well by making sure your team is following conversational best practices & battle-tested sales processes with Rafiki's topic tracking that allows you to track next steps, competitor mentions, objections, and more.
Decrease churn and increase win rate with Rafiki's Deal Desk to see what is going on in your accounts. Know exactly if the reps are handling the objections, engaging with multiple stakeholders and at the senior levels, and having the right discussions.