Retain helps you understand time and cost of your customer interactions across roles and tools
Retain uses AI to understand how you spend time with customers across different teams and tools. Retain enables you to point the lens at the customers that take up your team's time across emails, meetings, and web-based applications both internally and externally to your organization.
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Terms of service will ask for the permissions shown below. Learn more will need access to your Google account
This will allow to :
See information about your Google Drive files
View your email message metadata such as labels and headers, but not the email body
See and download any calendar you can access using your Google Calendar
See info about users on your domain
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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