Google, we need urgent fixing of this issue. The 2k row limitation due to the MFA change from Salesforce is paralyzing us in using Google sheets effectively. At this point, the connector is unusable for us - while when it worked in the past, it was a real selling point for the Google Workspace.

"I am integrating this connector to perform a comprehensive audit of my Lalamove MPV Priority operations. As an MPV unit partner, I require Salesforce's high-level data processing to monitor and validate the following critical points: ​Fare Discrepancy Monitoring: I am using Salesforce to verify if the fares assigned to my MPV unit are consistent with standard operational costs. I suspect significant data gaps that need transparent auditing. ​Real-Time System Validation: This tool is essential for me to check if the 'Real-Map' and 'Real-Track' logs from the delivery platform are authentic and synchronized in real-time, or if there is systemic data delay. ​Operational Integrity Audit: Following the advice from Salesforce Support, I am engaging with Agentforce to further investigate these data inconsistencies. I expect Salesforce to act as a 'Source of Truth' to mitigate any potential systemic misconduct or unfair practices in the logistics algorithm. ​I hope this integration can provide the granular transparency needed for partners to defend their rights against inaccurate system data."

This stopped working yesterday 7/21. After 6pm, some of my auto-refreshes came back with a warning status with a comment that reads: In order to get all of the report data you need to disconnect and re-authorize the Add-on from Salesforce using the Help > Connection Information > Disconnect Add-on button. Once disconnected you can login to Salesforce using the Add-on. Have done all the things in Salesforce, and am stuck in the same re-authentication loop with the connector. I'm using reports and never maxed out at 2k rows going that route before. Can the team please review this, and fix it? Thank you.

We have a handful of clients impacted by the 2k row limitation due to the MFA challenge from Salesforce. To the Goog, can you please review this issue? I'll clear the 1-star review if fixed.

Same issue reported here on the 2000+ limit which broke all our loads starting 7/21.... any idea on when it will be fixed?

This app goes down all the time, so I made the switch to Coefficient for bringing my Salesforce data into Sheets. I ended up loving Coefficient and now I even use it for other data sources as well!

Does not refresh more than 2000 rows of data despite following the suggestion of disconnecting the addon and reauthorizing it.

This is a copy paste of Gemini answer to the recent 2000 row issue faced by many users. 2,000-record limitation was caused by recent Salesforce security updates—specifically the enforcement of Step-Up Authentication Why This Happened: Historically, the Google Sheets Salesforce Connector bypassed limits by fetching data through a legacy Salesforce CSV export endpoint. However, under Salesforce's strict security protocols: The legacy endpoint is no longer trusted for automated, programmatic report exports without triggering an interactive MFA challenge. Because the Google Sheets add-on cannot cleanly display this authentication challenge during a routine background pull, it forces data connectors to pivot. The connector must now fall back on the Salesforce Analytics API, which enforces a hard, unyielding limit of 2,000 rows max per report execution.

Hi, Always loved the product but please help with 2000+ rows issue as lot of our excel sheets have stopped working due to this problem.We have logged a ticket with salesforce too. But their 1st response is that this is not a salesforce issue.

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