Sensbot AI Email Assistant analyzes incoming emails and generates clear reply drafts directly inside Gmail™. It understands the customer request and uses your store context to suggest accurate responses. You review and approve every draft before sending.

The add-on reduces manual work for common support questions about orders, products, shipping, returns, and discounts. It classifies emails by intent, urgency, and sentiment to help teams prioritize and respond faster.

Key features:

• Drafts reply suggestions using store context
• Classifies emails by intent, urgency, and sentiment
• Speeds up responses to common support requests
• Keeps humans in control with review-before-send drafts
• Helps teams handle higher support volume with less effort

Gmail™ is a trademark of Google LLC.