smarQ is a visual ticket management tool, designed for multi-step workflows. Unlike traditional to-do and task lists, smartQ is designed to handle projects with multiple steps, sometimes handled by multiple people. smartQ can manage multiple projects with different workflows, user roles, and types of tickets, so it can be adjusted to be used for different areas of your organization - help desk, bug/issue tracking, task management, production management, etc. BENEFITS » Fully customizable to fit any workflow » Easy to use - no training required! » 256-bit SSL security with all plans » Available in 10 languages KEY FEATURES: » Access smartQ from your Google Apps navigation and login via Google » Board View for visualizing your tickets and drag-and-drop editing » List View for a quick overview » Dashboard View to see tickets and notes across multiple projects » Ticket View with Notes and Files » Customizable Workflow » Customizable Ticket Fields » Customizable User Roles » External form and email to submit tickets » External Users Access for non-registered users » Bottleneck/Workflow report » Export to CSV/Excel » Import data from 5pm (www.5pmweb.com) » iPhone/iPad apps » Advanced Access Management and Logs » Integration with Google Drive, Dropbox, OneDrive, Box, Firefly and SpiderScribe » Open API FEATURED CLIENTS » Trusted by companies like Atari, Best Western, Panasonic, Yellow Pages.