Overview: SurveySparrow is an end-to-end omnichannel experience management platform that helps you get 40% more response rates.
Listing updated:September 23, 2021
SurveySparrow is an omnichannel experience management platform that lets you create conversational surveys. From creating surveys to collecting insights and later acting upon them, the platform lets you refine experiences the easier way. We have so far revolutionized the conversational experiences for over 1,00,000+ businesses across 149 countries. 

From Customer Experience to Employee Experience, from NPS Surveys to 360 Assessments and offline surveys, the platform is bundled with interesting features and customizations.

Our conversational and intuitive UI makes it easy for the users to explore the platform and create highly personalized experiences that can increase the survey completion rates by a whopping 40%.

SurveySparrow lets you collect meaningful insights that matter for your business. With robust reporting modules, you can analyze & visualize the survey data in the way you love. 

The platform lets you run polls, conduct quizzes, and more. You can integrate SurveySparrow with any day-day app of yours, create workflows, and collect responses.

Classic Surveys
You can build a survey questionnaire with 20+ advanced question types, polls, scores, expressions, logic, and more with Classic surveys. Collect any information you need by providing a personalized survey experience at every touchpoint. Some popular question types include Opinion Scale, Multiple & Picture Choice, Rating, matrix, rank order. You can also conduct daily stand-ups to increase your employees' productivity and run CSAT surveys to understand your customers' satisfaction and more. 

Chat Surveys
With Chat surveys, you can create highly engaging, conversational surveys with better completion rates. They look more like a one-on-one friendly conversation, and that helps you collect more responses. You can switch from a static conversation to a dynamic, in just a few clicks, effortlessly. 

NPS Surveys
With NPS Surveys, you can uncover the loyalty insights of your customers with your brand. You can further measure customer sentiments at every touchpoint, identify promoters, passives, and detractors of your brand, grow your business significantly, all within a single question and a follow-up. 

Offline Surveys
 The Offline Survey App serves as a kiosk for offline data collection, as they let you collect feedback even from the remotest of places, internet-free. Now is the time not to worry about survey submissions in times of no internet. Our offline surveys have got you all covered. 

360° assessments
With employee 360° assessments, you can evaluate the employees’ performance across various competencies and create personal development plans to become better at what they do. Get 360° feedback of your employees from their managers, peers, and leaders. Advise improvements, suggest solutions to achieve growth, and celebrate your organisation's overall success and growth together. 

Survey Reports
With robust reporting modules, SurveySparrow lets you create insightful reports using highly advanced filters and graphical representation. You can visualise the survey results with dashboards, conduct an in-depth analysis, and act upon them proactively. 

Executive Dashboard
The Executive Dashboard from SurveySparrow lets you create an exclusive dashboard for your survey to visualize the data in different graphical formats. You can further: 
a. Compare, correlate & visualize survey data
b. Slice & dice survey data with multiple dashboards
c. Create and customize widgets to represent information effectively

Case Management
With Case Management, you can convert all your survey responses into tickets and close the feedback loop effortlessly. You can further: 
a.  Assign-real time, personalized actions for each of your survey responses
b. Send follow-up emails when the user submits a response. 
c. Notify the survey owner upon completion of the survey

Apps and Integrations

With 1500+ integrations, you can stay connected to your existing apps, push/pull data through your favorite tools, and continue your conversations, seamlessly. From Salesforce, Zendesk, HubSpot to Slack, Microsoft Teams, get yourself connected to any app you need. 

With Workflows, You can 
a. Assign-real time, personalized actions for each of your survey responses
b. Send follow-up emails when the user submits a response. 
c. Notify the survey owner upon completion of the survey

Few Other features include, Single Sign-On to securely log in to the platform with just a single click and IP Restriction to restrict access only to trusted locations and networks. 


Basic: 19$/Month 
Premium: 29$/Month 

Enterprise: 449$/Month 
Business: 99$/Month 

NPS Basic: 99$/Month
NPS Premium: 249$/Month 

360 Assessments 
10 Assessments: 790$/Year 

Find all pricing details on https://surveysparrow.com/pricing/

For any further queries visit our website at https://surveysparrow.com/ or email us at support@surveysparrow.com.
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