This add-on allows you to import tickets, with custom queries or metrics, from Zendesk® into Google Sheetsᵀᴹ, convert Zendesk® URLs to smart chips in Google Docsᵀᴹ.

Five operations with your Zendesk® data are supported:
    * Search Zendesk® resources (Tickets), selecting fields and filter conditions, to import data to Google Sheetsᵀᴹ.
    * Load previously saved searches (query configurations).
    * List tickets from Zendesk®.
    * List metrics data from Zendesk®.
    * Refresh queries backing data already in your spreadsheet.
    * (New!) Create a smart chip from Zendesk® URLs in Google Docsᵀᴹ

Learn more about the add-on on https://support.google.com/docs/answer/9625921.