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Import tickets, with custom queries, or metrics from Zendesk into Sheets.
Listing updated:October 6, 2021
Works with:
Import tickets, with custom queries, or metrics from Zendesk into Sheets.
This Sheets add-on allows five different operations with your Zendesk data:
    * Search Zendesk resources (Tickets), selecting fields and filter conditions, to import data to Sheets
    * Load previously saved searches (query configurations)
    * List tickets from Zendesk
    * List metrics data from Zendesk
    * Refresh queries backing data already in your spreadsheet 

** This add-on is made by Google Cloud.  Add-ons are covered by the Google Terms of Service ( and Privacy Policy (,  as well as the End Users Using Scripts or Add-ons. (

To report issues with this add-on, please submit feedback within the add-on or visit the help forum (!forum/docs)
Additional information
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Zendesk Connector will ask for the permissions shown below. Learn more
Zendesk Connector will need access to your Google account
This will allow Zendesk Connector to :
See, edit, create, and delete all your Google Sheets spreadsheets
Display and run third-party web content in prompts and sidebars inside Google applications
Connect to an external service
Allow this application to run when you are not present
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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