This add-on allows you to Import tickets, with custom queries, or metrics from Zendesk into Google Sheetsᵀᴹ. Five operations with your Zendesk data are supported: * Search Zendesk resources (Tickets), selecting fields and filter conditions, to import data to Google Sheetsᵀᴹ. * Load previously saved searches (query configurations). * List tickets from Zendesk. * List metrics data from Zendesk. * Refresh queries backing data already in your spreadsheet.” Learn more about the add-on on https://support.google.com/docs/answer/9625921.