Zoho CRM is a flexible cloud-based CRM for your business that helps you attract, retain and delight customers.
Listing updated:October 20, 2023
The Most used CRM software with Google Workspace

Zoho CRM empowers more than 150,000 businesses of all sizes and types to build great customer relationships and improve customer retention. 
Businesses can convert more leads to deals, interact with prospects and customers from within the cloud-based platform and grow their revenue. Businesses and industries can conduct their sales and marketing and customer support activities through streamlined processes, policies and managing people all from within a single platform. 

Zoho CRM for Google Workspace helps you bring all your emails, files, calendar appointments and tasks together in one place. 

Nurture leads, close more deals, and engage with customers across every stage of the customer life-cycle. Easily automate your sales process and let Zoho CRM take care of your regular sales activities and follow-ups so that you get more time to sell. 
Customize your CRM layout using Canvas, a built-in drag and drop layout builder or just pick from a list of industry specific layouts 
Use workflows and save time spent on reptitive sales tasks with Salesforce automation 
Make AI powered data-driven decisions with in-depth Analytics tools, detect anomalies, build customizable reports across modules and get consolidated data at your fingertips 
Track, manage and sort sales performance data across teams and region using Sales Performance tracker
Omnichannel communication to keep conversations streamlined and across various channels like email, telephony, social media.
Run powerful targeted marketing campaigns and generate quality leads, convert and import them directly into the CRM using Sales and Marketing automation tools 
Take all of the above features on-the-go with the top rated mobile app

● Get a 360-degree view of your customer interactions. 
● Track leads, prospects, and business opportunities. 
● Customize Zoho CRM to specific industry needs.
● Get real-time notifications about customer actions. 
● Build and automate your sales and marketing processes. 
● Industry's first conversational AI sales assistant.
● Analyze trends and key metrics with reports and built-in CRM analytics. 
● Access more than 250 world-class apps from inside CRM. Integrate with popular third-party apps like Zendesk, MailChimp, SurveyMonkey, etc and a host of other business apps from Zoho. 

● Zoho CRM is free for up to 3 users. 
● Pricing plans begin at $14/user/month. 
● No long term contracts. No hidden pricing. 
● Pay as you go.
Why Google Workspace and Zoho CRM go well together
* Stop juggling between email and CRM
Get a better perspective of your customers' needs by tracking every email interaction from Gmail inside Zoho CRM.

* Easily share files
Attach files from Google Docs in Zoho CRM, and share documents that open online and work on any platform.
* Two-way synchronization of tasks
Add tasks from Zoho CRM to Google Tasks. Plan your work time, never miss your deadlines, and ensure important work doesn’t fall through the cracks.

* The best CRM for Google Ads 
Get a complete picture of your online ad campaigns. Get insights on your return on investment. 
* Web forms for Google Sites
Use Zoho CRM to publish web forms to your Google Sites and get quality leads online. 
* Single Sign On
Forget about remembering multiple passwords to log into your system and just use your Google Credentials to log into Zoho CRM. Once you set this up, you also get notifications from your CRM activities from the Google Universal Navigation Bar.
Additional information
PricingFree of charge with paid features
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Zoho CRM will ask for the permissions shown below. Learn more
Zoho CRM will need access to your Google account
This will allow Zoho CRM to :
See, edit, create, and delete all of your Google Drive files
Read, compose, send, and permanently delete all your email from Gmail
See, edit, share, and permanently delete all the calendars you can access using Google Calendar
See, edit, download, and permanently delete your contacts
See info about users on your domain
Create, edit, organize, and delete all your tasks
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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