App Icon
Deliver more happiness in every support ticket with Zoho Desk. Receive support tickets from email, phone, chat, social media. Respond to them from a single place.
413,370
Overview
>> Put customer service at the heart of your company.
 
Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

>> Close tickets. Open happiness.
Zoho Desk gives your team the best tools to help customers while automating frequent tasks that otherwise take up precious time.
 
>> Don't improvize. Improve.
With Zoho Desk, identify the right trends and patterns in your team's efforts, make improvements, and inspire better performance.
 
>> One company. One team.
Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience.
 
>> Convenience is key.
When your customers want to reach out, be available for them over a variety of channels—email, phone, live chat, social media and more.
 
>> Self-help is the best help.
Equip customers so they can find answers to questions on their own and help their peers in the true spirit of a community.
 
>> Your help desk, truly yours.
Zoho Desk understands the uniqueness of your business, and allows you to customize extensively and integrate it with other apps.
 
>> Sync contacts and users.
Add business contacts from Google Contacts to Zoho Desk. Stay connected to every contact by syncing them with Google.
 
>> Pricing:
Free for up to 10 users. Fully featured plans begin at $12/user/month.
Additional information
PricingNot available
SupportNot available
Privacy policy
Terms of service
Zoho Desk will ask for the permissions shown below. Learn more
Zoho Desk will need access to your Google account
This will allow Zoho Desk to :
See, edit, create, and delete all of your Google Drive files
See, edit, download, and permanently delete your contacts
See info about users on your domain
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
Reviews
Language:
Sort by:
Profile Picture
Adriano Fonseca
July 23, 2012
We use Zoho Support everyday and it's a great support tool. The integration with Zoho CRM and Google Apps is a plus to us. Keep up with the good work!
Is this review helpful?
Yes
No
Profile Picture
BHALO TRADE CORPORATION LTD
September 20, 2020
i am new usage
Is this review helpful?
Yes
No
Profile Picture
Chris Jr Williams
February 22, 2021
C x
Is this review helpful?
Yes
No
Profile Picture
Peter Kennedy
March 27, 2019
Giving us a huge amount of trouble, customer support very lame.
Is this review helpful?
Yes
No
1-4 of 4
Search
Clear search
Close search
Google apps
Main menu