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Integrate Zoho Desk with Google Chat for collaborative support ticket management.
Listing updated:March 25, 2024
Works with:
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Overview
Zoho Desk for Google Chat helps you manage support tickets efficiently and collaborate with your team from one location. It provides you with instant ticket notifications and lets you create, update, and resolve Zoho Desk tickets without leaving the Google Chat window. 

By installing the app and connecting your Zoho Desk account, you can:
- Get real-time notifications about ticket creation and updates.
- Create, assign owners to, and add comments to tickets in Zoho Desk from within the Google Chat window.
- Use "/" commands in chats to pull information from Zoho Desk and perform a variety of ticket-related actions.
- Configure the Zoho Desk bot in your team spaces to keep teams up to speed on key events that happen in your hep desk.
Additional information
PricingFree of charge
Privacy policy
Terms of service
Zoho Desk for Chat will ask for the permissions shown below. Learn more
Zoho Desk for Chat will need access to your Google account
This will allow Zoho Desk for Chat to :
Compose and send messages in Google Chat
View chat and spaces in Google Chat
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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Interactive Link Previews for Chat
Zoho Desk for Chat can show interactive previews in Chat when you share links like these.
https://desk.zoho.com/
https://desk.zoho.eu/
https://desk.zoho.in/
https://desk.zoho.com.au/
https://desk.zoho.jp/
https://desk.zoho.uk/
https://desk.zohocloud.ca/
https://desk.zoho.sa/