Not having information about your customer can put you in the backseat. Zoho SalesIQ's Gmail add-on pulls all the data you need about the sender and gives you a quick overview to personalize your email. If they're a lead or a contact in your SalesIQ portal, you can see their details without having to leave Gmail. What visitor details can our Gmail add-on bring to you? * Basic details such as name, email, and phone number * Company name and website * Sender's opportunity and lead score * Number of website visits made by the sender * Number of chats made * All of the support data and help tickets raised by the customer * All of the email campaigns sent to that particular customer It brings all of the essential information you could need in a single window, and if you still want more information you can also jump directly into your SalesIQ portal to view the visitor's profile. Learn how to set up the Zoho SalesIQ add-on to your Gmail: https://zurl.co/Kja0 Other Google integrations Zoho SalesIQ offers: Google Analytics: Integrate Zoho SalesIQ with Google Analytics to track the performance of your live chat operations and website. Identify your top-performing website pages, how many chats were initiated in a day, which marketing campaigns are working, and which campaigns need to be optimized. Google Tag Manager: Enable Google Tag Manager and insert the SalesIQ code to track and initiate chats with your website visitors, and push live chat events into Google Analytics without having to edit your website code. Learn more about these integrations: https://zurl.co/KV6Y About Zoho SalesIQ Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts that will give your customers a great experience and boost your business growth. Get to know your prospects better so that you can initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes. It’s equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. It’s trusted by more than 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., to serve their customers at every stage of the customer life cycle. We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket. Mail us at support[at]zohosalesiq[dot]com to get in touch with our support team.