Live chat software
Listing updated:March 6, 2023
Works with:
3K+
Overview
Not having information about your customer can put you in the backseat. Zoho SalesIQ's Gmail add-on pulls all the data you need about the sender and gives you a quick overview to personalize your email. If they're a lead or a contact in your SalesIQ portal, you can see their details without having to leave Gmail.

What visitor details can our Gmail add-on bring to you?

   * Basic details such as name, email, and phone number
   * Company name and website
   * Sender's opportunity and lead score
   * Number of website visits made by the sender
   * Number of chats made
   * All of the support data and help tickets raised by the customer
   * All of the email campaigns sent to that particular customer

It brings all of the essential information you could need in a single window, and if you still want more information you can also jump directly into your SalesIQ portal to view the visitor's profile.

Learn how to set up the Zoho SalesIQ add-on to your Gmail: https://zurl.co/Kja0 

Other Google integrations Zoho SalesIQ offers:

Google Analytics:
Integrate Zoho SalesIQ with Google Analytics to track the performance of your live chat operations and website. Identify your top-performing website pages, how many chats were initiated in a day, which marketing campaigns are working, and which campaigns need to be optimized.

Google Tag Manager:
Enable Google Tag Manager and insert the SalesIQ code to track and initiate chats with your website visitors, and push live chat events into Google Analytics without having to edit your website code.

Learn more about these integrations: https://zurl.co/KV6Y 

About Zoho SalesIQ

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts that will give your customers a great experience and boost your business growth. Get to know your prospects better so that you can initiate the right conversation with them at exactly the right time.

SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes. It’s equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more.

It’s trusted by more than 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., to serve their customers at every stage of the customer life cycle.

We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.

Mail us at support[at]zohosalesiq[dot]com to get in touch with our support team.
Additional information
PricingFree of charge trial
Developer
Trader status unspecified
Privacy policy
Terms of service
Zoho SalesIQ will ask for the permissions shown below. Learn more
Zoho SalesIQ will need access to your Google account
This will allow Zoho SalesIQ to :
View your email message metadata when the add-on is running
Run as a Gmail add-on
Connect to an external service
View and manage data associated with the application
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
Reviews
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Michael Schnebelen
November 21, 2021
Used to work fine but now it says "Client ID is inactive" with a construction road block. My client id is very much active and all my other Zoho add-ons work fine. Clearly an issue with this extension/add-on
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