Skip to main content
解决方案
产品
行业
资源
Gemini 星光图标

AI 提示基础指南

撰写有效提示的快速入门手册

销售

全方位了解客户是建立良好关系的关键。您的工作是负责维护重要客户关系、解读购买信号、制定量身定制的解决方案,以及提高业务收入等。

本部分将为您介绍一些将提示融入日常工作的简单方法。

开始使用

首先,请回顾一下“如何撰写有效提示”部分中关于撰写提示的一般技巧。

下面的每条提示都附有一个场景,能够激发您的灵感,帮助您更好地利用 Gemini for Google Workspace。提示迭代示例说明了如何在初步生成的回答的基础上不断撰写后续提示。

提示迭代示例
应用场景:
开展客户调研

您是一名客户主管,刚被指派给一位新客户。您需要调研方面的帮助。您需要认识该客户的主要联系人,以便开始在团队之间建立信任。但首先,您要发送一封介绍性电子邮件,因此您打开 Gmail,然后选择帮我写,并向 Gmail 中的 Gemini 发出提示。您输入:

  • 图例
  • 任务
  • 上下文
Write an email to [name], the new [title] at [company].
Congratulate them on their new role. Introduce me as their contact point at [company name]. Invite them to lunch next week and check if they prefer Monday or Tuesday.
Write an email to [name], the new [title] at [company].
Congratulate them on their new role. Introduce me as their contact point at [company name]. Invite them to lunch next week and check if they prefer Monday or Tuesday.
已复制到剪贴板!
Gmail 中的 Gemini
Gmail 中的 Gemini 草拟一封邮件,用于向一位新客户介绍客户主管。

Gemini 撰写的邮件很有帮助,但您想再优化一下。您点击优化使用正式语气

客户主管向 Gmail 中 Gemini 发出提示,要求使用正式语气优化电子邮件。
Gmail 中的 Gemini 使用正式语气优化初始草稿。

您对这封电子邮件感到满意,并点击插入。您最后一次阅读邮件内容,直接进行最终的润色,然后发送邮件。现在,您想更多地了解客户及其营销方式。为进行调研,您打开 Gemini 应用,并输入:

  • 图例
  • 角色
  • 任务
  • 上下文
I am an account executive in charge of a new account, [customer name].
I need to do initial research.
What is the market strategy of [customer]?
I am an account executive in charge of a new account, [customer name].
I need to do initial research.
What is the market strategy of [customer]?
已复制到剪贴板!
Gemini 应用
客户主管向 Gemini 发出提示,要求提供关于客户策略的信息。Gemini 返回一份针对该客户的调研框架。

Gemini 为您提供了一些很有帮助的信息,让您顺利开始调研。在进一步开展调研时,您首先从新闻公告入手。您收集了一系列网址,并将它们粘贴到与 Gemini 应用的对话中。您输入:

  • 图例
  • 任务
  • 上下文
  • 格式
[URLs]
Summarize these articles.
Provide key insights and contextualize why these announcements are important.
[URLs]
Summarize these articles.
Provide key insights and contextualize why these announcements are important.
已复制到剪贴板!
Gemini 应用

现在,您有一份条理清晰的总结,其中包括公告内容、相关新闻公告的重要意义以及其他数据洞见。接下来,您要更好地了解将作为您的主要联系人的高管。您找到一段该高管的访谈录像。您将该录像的 YouTube 网址粘贴到与 Gemini 应用的对话中,然后输入:

  • 图例
  • 任务
  • 上下文
  • 格式
[YouTube URL]
Summarize this interview and tell me more about [executive name].
What does [executive] care about?
[YouTube URL]
Summarize this interview and tell me more about [executive name].
What does [executive] care about?
已复制到剪贴板!
Gemini 应用

您继续与 Gemini 应用进行对话,并提出更多问题,希望进一步熟悉该客户及其主要联系人。您输入提示:

  • 图例
  • 任务
Tell me how [company] can help [customer company] with achieving their goals.
Tell me how [company] can help [customer company] with achieving their goals.
已复制到剪贴板!
Gemini 应用

结束对话后,您将结果导出到 Google 文档中。您打开 Google 文档,并向 Google 文档中的 Gemini 发出提示。您输入:

  • 图例
  • 任务
  • 上下文
Create an email draft
for [customer] explaining why [your company] is the perfect partner for them to achieve their market goals.
Create an email draft
for [customer] explaining why [your company] is the perfect partner for them to achieve their market goals.
已复制到剪贴板!
Google 文档中的 Gemini
应用场景示例

客户成功经理
应用场景:
描绘客户转化历程

这是您第一次为新客户提供指导,您意识到制作量身定制的资源可能会对您更有帮助。您打开一个新的 Google 文档,向文档侧边栏中的 Gemini 发出提示,并输入“@<文件名>”来链接相关文件。您输入:

  • 图例
  • 任务
  • 上下文
Create personalized onboarding materials for [customer].
Use @[Standard Onboarding Documents] and @[New Customer Migration Notes] to personalize the assets.
Create personalized onboarding materials for [customer].
Use @[Standard Onboarding Documents] and @[New Customer Migration Notes] to personalize the assets.
已复制到剪贴板!
Google 文档中的 Gemini
销售经理
应用场景:
管理提案请求 (RFP) 流程

您刚刚收到一个 RFP,想要在信息收集过程中快速把这个请求加进去。首先,您想对提交该请求的公司做一些基本调研。您打开 Gemini 应用,然后输入:

I just received an RFP from [company]. Before I dive into the RFP, I want your help in conducting research. Give me a business profile of the company including all of the basics (where they are located, what they provide for customers, who their target audience is, any recent news from the company). Be as detailed as possible as I want to see a full view of [the company].
I just received an RFP from [company]. Before I dive into the RFP, I want your help in conducting research. Give me a business profile of the company including all of the basics (where they are located, what they provide for customers, who their target audience is, any recent news from the company). Be as detailed as possible as I want to see a full view of [the company].
已复制到剪贴板!
Gemini 应用

完成对该公司的调研后,您想对此 RFP 进行总结。您继续与 Gemini 对话。您输入:

[URL or uploaded file] I am a sales manager at [company], and this is the RFP we’ve received from [company]. Summarize this content in a few paragraphs. What is the customer seeking, what is the budget, and when is a response due by?
[URL or uploaded file] I am a sales manager at [company], and this is the RFP we’ve received from [company]. Summarize this content in a few paragraphs. What is the customer seeking, what is the budget, and when is a response due by?
已复制到剪贴板!
Gemini 应用
应用场景:
外出时使用手机访问信息和工具

您正使用手机远程办公。您在 Gmail 移动应用中打开一个会话串,然后选择 Gemini 条状标签来总结此电子邮件的内容。Gemini 快速为您提供来往交流的摘要,让您聚焦最重要的内容。

现在,您想生成回答来确认最新开发进展。您向 Gmail 中的 Gemini 发出提示。您输入:

Write a response to this email letting [them] know that I’ve received the message and will take [action] by [Friday].
Write a response to this email letting [them] know that I’ve received the message and will take [action] by [Friday].
已复制到剪贴板!
Gmail 中的 Gemini
应用场景:
发展客户关系

公司年会即将举行,届时您的许多重要潜在客户都会出席。您想亲自邀请他们参加这次年会。您打开 Gmail,并选择帮我写,向 Gmail 中的 Gemini 发出提示。您输入:

Write an email inviting people interested in [focus area] to our happy hour taking place on [date, time] at [trade show event]. Include that we specialize in [focus area].
Write an email inviting people interested in [focus area] to our happy hour taking place on [date, time] at [trade show event]. Include that we specialize in [focus area].
已复制到剪贴板!
Gmail 中的 Gemini

活动结束后,您想要与参加年会的客户进一步联系。您打开 Gmail,并选择帮我写,向 Gmail 中的 Gemini 发出提示。您输入:

Draft an email thanking customers for their time at the happy hour on [date, time, location]. End with an invitation to continue the conversations in the next few weeks. Use a friendly tone.
Draft an email thanking customers for their time at the happy hour on [date, time, location]. End with an invitation to continue the conversations in the next few weeks. Use a friendly tone.
已复制到剪贴板!
Gmail 中的 Gemini

您想了解参加了会议研讨会的客户的想法,因为他们的早期反馈非常重要。您向 Google 文档中的 Gemini 发出提示。您输入:

Draft 10 questions that I can use to survey customers about their recent experience with our [product/service]. Include questions to gauge how useful [the product] is, what they liked, and what they thought could use improvement.
Draft 10 questions that I can use to survey customers about their recent experience with our [product/service]. Include questions to gauge how useful [the product] is, what they liked, and what they thought could use improvement.
已复制到剪贴板!
Google 文档中的 Gemini
应用场景:
为销售团队提供支持

您需要联系东南地区的所有团队负责人,就如何主动联系客户处理尚未解决的问题提供即时指导。您打开 Gmail,并选择帮我写,向 Gmail 中的 Gemini 发出提示。您输入:

Draft an email to all Southeast region sales leads. Inform them of [issues]. Advise them to communicate with their teams to contact their customers and offer a 20% discount on a future order as an apology.
Draft an email to all Southeast region sales leads. Inform them of [issues]. Advise them to communicate with their teams to contact their customers and offer a 20% discount on a future order as an apology.
已复制到剪贴板!
Gmail 中的 Gemini

现在,您需要给该地区的所有团队成员发送电子邮件。您打开 Gmail,并选择帮我写,向 Gmail 中的 Gemini 发出提示。您输入:

Draft an email to the regional sales representatives about an urgent meeting that needs to take place next week about the [issues]. Ask them to provide availability on Monday or Tuesday.
Draft an email to the regional sales representatives about an urgent meeting that needs to take place next week about the [issues]. Ask them to provide availability on Monday or Tuesday.
已复制到剪贴板!
Gmail 中的 Gemini
应用场景:
指导和培训销售团队

您听很多团队成员说过,他们希望得到更多学习机会。为了满足他们的要求,您打算组织为期半天的学习计划。您需要创建日程表,因此您打开一个新的 Google 文档,然后选择帮我写,并向 Google 文档中的 Gemini 发出提示。您输入:

Create a half-day agenda for an educational session on our latest technology [products] for sales teams. Include time for the product development team to present and include time for lunch.
Create a half-day agenda for an educational session on our latest technology [products] for sales teams. Include time for the product development team to present and include time for lunch.
已复制到剪贴板!
Google 文档中的 Gemini

作为对团队会议的跟进,您想强调团队可以利用的各种学习机会。您打开 Google 表格,向表格侧边栏中的 Gemini 发出提示。您输入:

Create a spreadsheet that tracks online courses for sellers. Include columns for the course’s main topic, price, duration, and priority level.
Create a spreadsheet that tracks online courses for sellers. Include columns for the course’s main topic, price, duration, and priority level.
已复制到剪贴板!
Google 表格中的 Gemini
客户经理和客户主管
应用场景:
制作个性化销售材料,提高协作和执行效率

您正在与客户召开重要会议。在 Google Meet 中,您开启转写功能,同时选择使用 Gemini 记录会议内容,启用 Meet 中的 Gemini。转写文档原样提供了会议上的所有发言,未进行任何编辑。使用 Gemini 记录会议内容功能生成的文件则提供了相应的会议记录,对会议内容、所讨论的重要主题以及行动事项进行了回顾总结。现在,您就可以全神贯注地与客户沟通交流。(Meet 中的 Gemini)

通话结束后,您想给该客户发送一封总结邮件。您打开一个新邮件,在 Gmail 的侧边栏中为 Gemini 输入提示,并通过输入“@<文件名>”来链接相关文件。您输入:

Write a message to [customer] thanking them for their time at our last [meeting]. Provide a quick summary of the meeting and acknowledge any pain points discussed. Ask for additional time to discuss our [solution] using @[Customer Meeting Gemini Notes].
Write a message to [customer] thanking them for their time at our last [meeting]. Provide a quick summary of the meeting and acknowledge any pain points discussed. Ask for additional time to discuss our [solution] using @[Customer Meeting Gemini Notes].
已复制到剪贴板!
Gmail 中的 Gemini

在为下次会议做准备时,您想使用这次会议的转写文稿和现有的销售材料来生成量身定制的资源,展示贵公司的产品如何解决客户在此次通话期间提到的痛点。为此,您打开一个新的 Google 文档,向文档侧边栏中的 Gemini 发出提示,并输入“@[文件名]”来链接相关文件。您输入:

I am an [account manager] and I just finished a call with [customer]. I want to summarize the [pain points] mentioned by [customer] during our last meeting. Provide a list of direct quotes from @[Customer Call Transcript] where [customer] discusses what they are trying to solve.
I am an [account manager] and I just finished a call with [customer]. I want to summarize the [pain points] mentioned by [customer] during our last meeting. Provide a list of direct quotes from @[Customer Call Transcript] where [customer] discusses what they are trying to solve.
已复制到剪贴板!
Google 文档中的 Gemini

您认真阅读所总结的全部痛点,确定它们涵盖了会议上讨论的各项内容。您点击侧边栏中的插入。然后,您想使用现有文件来为每个痛点生成自定义的回答。您向 Google 文档侧边栏中的 Gemini 发出提示,并链接相关的文件。您输入:

I need to create convincing reasons why [customer] should adopt [product] to solve for [their pain points]. Write specific reasons why [product] from [company] could help them achieve their [business goals] using @[Product Sales Kit Full Assets].
I need to create convincing reasons why [customer] should adopt [product] to solve for [their pain points]. Write specific reasons why [product] from [company] could help them achieve their [business goals] using @[Product Sales Kit Full Assets].
已复制到剪贴板!
Google 文档中的 Gemini
应用场景:
建立客户关系

您刚刚与一位客户进行了一次愉快的通话,现在您想给客户发一封邮件,并使用 Google 文档中的会议记录起草邮件。在包含会议记录的 Google 文档中,您选择帮我写,并向 Google 文档中的 Gemini 发出提示。您输入:

Compose a personalized follow-up email to [client] following an initial conversation. Summarize the key points we discussed and address any outstanding questions.
Compose a personalized follow-up email to [client] following an initial conversation. Summarize the key points we discussed and address any outstanding questions.
已复制到剪贴板!
Google 文档中的 Gemini

客户刚刚采用了贵公司提供的一项服务,您需要确保他们在合作过程中获得相应的支持。您想每周跟进一次业务进展情况,希望了解应该怎么撰写邮件。您打开一个新的 Google 文档,选择帮我写,并向 Google 文档中的 Gemini 发出提示。您输入:

Draft four email templates to check in on my customer weekly now that they have purchased our new [service]. Use one value proposition (cost, ease of use, security, availability, and customization) as the main topic for each email, and include [call to action] in each message.
Draft four email templates to check in on my customer weekly now that they have purchased our new [service]. Use one value proposition (cost, ease of use, security, availability, and customization) as the main topic for each email, and include [call to action] in each message.
已复制到剪贴板!
Google 文档中的 Gemini
应用场景:
为与新客户的通话做准备

您即将与一位潜在客户通话。这是您第一次与潜在客户通话,不知道该要做哪些准备。您打开 Gemini 应用,然后输入:

Draft a customized script for me to follow during my sales call with a prospect. The call will happen over a video call and is set to last 30 minutes. Make sure to add the following in the script: how [company products/solutions] can help address potential customer’s pain points, how [company]’s delivery system guarantees seamless and timely delivery, competitive pricing and volume-discount table, and space for a customer reference in the [customer’s industry] industry.
Draft a customized script for me to follow during my sales call with a prospect. The call will happen over a video call and is set to last 30 minutes. Make sure to add the following in the script: how [company products/solutions] can help address potential customer’s pain points, how [company]’s delivery system guarantees seamless and timely delivery, competitive pricing and volume-discount table, and space for a customer reference in the [customer’s industry] industry.
已复制到剪贴板!
Gemini 应用

现在您已完成初步研究,您将研究结果导出到新的 Google 文档中。您打开该文档并继续处理。现在,您要为自己量身定做一份推介方案。使用包含所有研究记录的 Google 文档,选择帮我写,并向 Google 文档中的 Gemini 发出提示。您输入:

Generate an elevator pitch for [product name] and include key benefits, competitive points of differentiation, and the pain points that [product name] solves for.
Generate an elevator pitch for [product name] and include key benefits, competitive points of differentiation, and the pain points that [product name] solves for.
已复制到剪贴板!
Google 文档中的 Gemini

您有一份很好的电梯间推销开篇,以及简洁明了的谈话要点。您想在此基础上进一步预测与客户通话可能会出现的情形。您返回到 Gemini 应用,继续为会议做准备。您输入了以下内容:

I have an upcoming call with a prospect. [Use case] is a new use case for me, and I need help preparing for the call. List the most likely objections [customer] might have for me during a sales call, with suggestions on how to respond to them. I work in [insert industry], and I am trying to sell [product]. Also provide ideas on how to handle objections and suggest ways to respond.
I have an upcoming call with a prospect. [Use case] is a new use case for me, and I need help preparing for the call. List the most likely objections [customer] might have for me during a sales call, with suggestions on how to respond to them. I work in [insert industry], and I am trying to sell [product]. Also provide ideas on how to handle objections and suggest ways to respond.
已复制到剪贴板!
Gemini 应用
业务开发经理
应用场景:
培养关系、开展个性化外联并探讨有行业影响力的文章

您希望与新结识的潜在客户建立更深厚的关系。您想草拟一个可根据多个联系人进行定制的模板。您打开一个新的 Google 文档,并向 Google 文档中的 Gemini 发出提示。您输入:

Draft an outreach email template to industry influencers. Express gratitude that we connected at [event], and propose collaboration opportunities such as [opportunities].
Draft an outreach email template to industry influencers. Express gratitude that we connected at [event], and propose collaboration opportunities such as [opportunities].
已复制到剪贴板!
Google 文档中的 Gemini

与潜在客户进行卓有成效的通话后,您想在跟进时探讨公司创始人撰写的文章,客户可能会对文章内容感兴趣。您打开包含该博文的 Google 文档,然后选择帮我写,并向 Google 文档中的 Gemini 发出提示。您输入:

Summarize this blog content in bullet points and generate three ideas for follow-up questions I can ask my customers about their thoughts.
Summarize this blog content in bullet points and generate three ideas for follow-up questions I can ask my customers about their thoughts.
已复制到剪贴板!
Google 文档中的 Gemini
应用场景:
生成个性化的客户感谢材料

您想亲自向客户表示感谢,并了解他们的需求。您打开 Gmail,然后选择帮我写,并向 Gmail 中的 Gemini 发出提示。您输入:

Generate a personalized email for [customer] on their one-month anniversary working with [company]. Thank them for being a customer. Ask them if they have any questions. Include information about [other product].
Generate a personalized email for [customer] on their one-month anniversary working with [company]. Thank them for being a customer. Ask them if they have any questions. Include information about [other product].
已复制到剪贴板!
Gmail 中的 Gemini

您还想为这些客户送上一份礼物,以示感谢。您打开 Google 表格,并在表格的侧边栏中为 Gemini 输入提示。您输入:

Give me a list of gifts to send new clients that are under $200 and can be shipped to offices.
Give me a list of gifts to send new clients that are under $200 and can be shipped to offices.
已复制到剪贴板!
Google 表格中的 Gemini

项目管理小型企业
Gemini 星光图标

Gemini at Work

探索从提示撰写指南到客户案例等精心整理的资源,从中了解如何充分利用 Gemini for Google Workspace。

了解详情