Safetec is helping customers of all sizes embrace the workplace of the future with digital transformation solutions, including Google Workspace.
A Google Cloud Premier Partner, Safetec is a pioneering consultancy in corporate cloud solutions, operating in North and Northeast Brazil. The Safetec mission is to help companies in all industries implement and use new collaboration and communication technologies to generate business value.
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Brazil
https://www.safetec.com.br/
Safetec is helping customers of all sizes embrace the workplace of the future with digital transformation solutions, including Google Workspace.
Google Workspace Results
Average productivity improvement of 57%
• Simplifies work for customers of all sizes, keeping them focused on their core business
• Enables customer migrations to Google Workspace faster with AppBridge
• Supports average improvements of 57% in productivity, 56% in communication, 40% in sales, and 51% in transparency
• Saves software licensing costs for customers
“Partnering with Google helps us free people from old ways of working so that businesses can reach their full potential. More efficient collaboration produces better business results, and Google Workspace helps our customers grow.” Antonio Lapa, Founder and CEO, Safetec
“Partnering with Google helps us free people from old ways of working so that businesses can reach their full potential,” says Antonio Lapa, Founder and CEO, Safetec. “We encourage people to get out of their comfort zones and be more productive. More efficient collaboration produces better business results, and Google Workspace helps our customers grow.”
Perfect partner for transformation
Previously, Safetec directly managed its customers’ IT infrastructures and found that most had ineffective collaboration tools. Many had services with poor service-level agreements (SLAs) or issues sending and receiving messages. Safetec realized its customers were looking for mobile integration and cloud solutions, and knew it could deliver the experiences they wanted using Google technology, such as
“There are limited options when it comes to delivering proven, truly integrated communications and collaboration solutions,” says Antonio. “We’re glad we found Google, a cloud and machine learning pioneer, as we go 100% to the cloud and transition our customers off Lotus Notes, Microsoft Office, and other environments.”
Migrating customers 3x faster
“When our customers start using Google Workspace, they see that there are new ways to be productive compared to their previous approaches. Employees can now do everything through their browser, which impacts a company’s culture and empowers people to work from anywhere.” Joaquim Camerino, Head of Cloud Division, Safetec
Many businesses looking to transition to cloud-based apps are afraid of encountering extended downtime and lost productivity for end users. Google makes it easy for customers to non-disruptively migrate large amounts of documents and files with
Using AppBridge, Safetec was able to successfully migrate one customer from Microsoft Office 365 to Google Workspace in only 30 days—a hard deadline set by the customer to avoid additional software licensing fees—with zero disruption to end-user productivity.
“Transferring email, calendar, filters, signatures, and documents in Microsoft SharePoint for 1,000 users with the proper sharing permissions would not have been possible without AppBridge, and would have taken at least three months using other solutions,” says Joaquim Camerino, Head of Cloud Division, Safetec.
In addition to the 67% reduction in migration time, the customer saved R$1 million in software license costs. Following the migration, the customer’s open IT support tickets dropped by 80%. Other customers are reporting similar savings—for example, Safetec helped Brazil’s State of Pernambuco Bill Court reduce its licensing expenses for productivity software by 90% by moving to Google Workspace, enabling the court to reduce its IT budget.
A modern way of working
“The best business returns come from the best technologies. With Google Workspace, our customers are changing how they access their tools and embracing the workplace of the future.” Antonio Lapa, Founder and CEO, Safetec
To help customers with their transition to the cloud, Safetec conducts change management in parallel with the Google Workspace migration to encourage adoption for all users—not just high-profile stakeholders. Its Customer Experience Management team works closely with customers to modernize business processes and identify areas where some employees may have trouble with the transition. From simple training to transformational workshops on how to improve project management with
Safetec is using Google Workspace to deliver rich features to midsize and enterprise customers. For example, it is helping medical clinics in the Brazilian city of Recife improve efficiency and reduce costs. Instead of printing 2,000-page reports documenting doctors’ services at each clinic, PDF reports are uploaded to
Google Workspace is also helping Safetec customers break down communication silos and unify their brand messaging with a single place to retrieve the latest marketing content. Previously, customers’ sales teams often had to search for the right marketing materials and request content via email—only to find that decks were outdated, or that the people they had contacted were no longer with the company. Now, all content can be regularly updated and easily accessed on Google Drive.
Safetec is also using
Simplifying IT for better results
By helping customers transition to a modern, cloud-based toolset, Safetec is simplifying IT for Brazilian businesses. Customers only need a web browser to access all the apps to do their jobs, and security is enhanced because data is stored more securely in the cloud.
“When our customers start using Google Workspace, they see that there are new ways to be productive compared to their previous approaches,” says Joaquim. “Employees can now do everything through their browser, which impacts a company’s culture and empowers people to work from anywhere.”
The efficient and reliable combination of Google Workspace and
“Business leaders love our approach,” says Antonio. “Chromebooks are very fast—executives can start working in six seconds. We see a lot of interest in
With Google Workspace, Safetec is helping customers drive average improvements of 57% in productivity, 56% in communication, 40% in sales, and 51% in transparency.
“The best business returns come from the best technologies,” adds Antonio. “With Google Workspace, our customers are changing how they access their tools and embracing the workplace of the future.”
*Google Workspace was formerly known as G Suite prior to Oct. 6, 2020.