• Simplifies work for customers of all sizes, keeping them focused on their core business

• Enables customer migrations to Google Workspace faster with AppBridge

• Supports average improvements of 57% in productivity, 56% in communication, 40% in sales, and 51% in transparency

• Saves software licensing costs for customers

Safetec is on a mission to transform the way Brazilian companies work, enabling hundreds of customers to adopt more collaborative, mobile workstyles. Instead of taking an IT-based approach to digital transformation, Safetec takes an executive approach, identifying each customer’s business needs and challenges around internal communication and collaboration. A Google Cloud Premier Partner, Safetec solves its customers’ problems with cloud solutions including Google Workspace. It was the first company in Brazil to offer Google Chrome devices as part of a managed endpoint service: a high-impact, low-cost way to drive culture change and simplify collaboration.

"Partnering with Google helps us free people from old ways of working so that businesses can reach their full potential" says Antonio Lapa, Founder and CEO, Safetec. "We encourage people to get out of their comfort zones and be more productive. More efficient collaboration produces better business results, and Google Workspace helps our customers grow."

Many businesses looking to transition to cloud-based apps are afraid of encountering extended downtime and lost productivity for end users. Google makes it easy for customers to non-disruptively migrate large amounts of documents and files with AppBridge, a product Safetec learned about at the Google Next 2017 event.

Using AppBridge, Safetec was able to successfully migrate one customer from Microsoft Office 365 to Google Workspace in only 30 days—a hard deadline set by the customer to avoid additional software licensing fees—with zero disruption to end-user productivity.

"Transferring email, calendar, filters, signatures, and documents in Microsoft SharePoint for 1,000 users with the proper sharing permissions would not have been possible without AppBridge, and would have taken at least three months using other solutions," says Joaquim Camerino, Head of Cloud Division, Safetec.

In addition to the 67% reduction in migration time, the customer saved R$1 million in software license costs. Following the migration, the customer’s open IT support tickets dropped by 80%. Other customers are reporting similar savings—for example, Safetec helped Brazil’s State of Pernambuco Bill Court reduce its licensing expenses for productivity software by 90% by moving to Google Workspace, enabling the court to reduce its IT budget.

To help customers with their transition to the cloud, Safetec conducts change management in parallel with the Google Workspace migration to encourage adoption for all users—not just high-profile stakeholders. Its Customer Experience Management team works closely with customers to modernize business processes and identify areas where some employees may have trouble with the transition. From simple training to transformational workshops on how to improve project management with Google Sheets, develop presentations in Google Slides, or collect data with Google Forms, Safetec is helping customers be productive and get the most out of the new tools.

Safetec is using Google Workspace to deliver rich features to midsize and enterprise customers. For example, it is helping medical clinics in the Brazilian city of Recife improve efficiency and reduce costs. Instead of printing 2,000-page reports documenting doctors’ services at each clinic, PDF reports are uploaded to Google Drive. Doctors can easily work across multiple clinics, and track patient attendance and history with up-to-date information. In addition, their paychecks are no longer delayed, which improves job satisfaction.

Google Workspace is also helping Safetec customers break down communication silos and unify their brand messaging with a single place to retrieve the latest marketing content. Previously, customers’ sales teams often had to search for the right marketing materials and request content via email—only to find that decks were outdated, or that the people they had contacted were no longer with the company. Now, all content can be regularly updated and easily accessed on Google Drive.

Safetec is also using Google App Maker to build and deploy custom apps on the same platform that powers Google Workspace, such as travel and expense reporting with easy-to-read dashboards for customers to improve business decision making.