Google Workspace Agreement: Subprocessors
If you have a Google Workspace Agreement, the Subprocessors are as follows:
Third-Party Subprocessors
Google and its affiliates engage the following third party entities to assist them in connection with the Services as specified below:
Entity name | Service location (country where processing is performed) | Registered address | Country of registration | Company number | Parent company | Service | Task performed |
Cognizant Worldwide Limited (formerly listed as Cognizant Technology Solutions U.S. Corporation) | India | 1 Kingdom Street, Paddington Central, London, W2 6BD | United Kingdom | 7195160 | Cognizant Technology Solutions U.S. Corporation | Google Workspace | Technical support services1 |
EPAM Systems, Inc. | Australia, Mexico, Switzerland and the United States of America | 41 University Dr #202, Newtown, PA 18940 | United States of America | 3604150 | N/A | Google Workspace | Technical support services1 |
EPAM Systems Japan G.K. | Japan | Tokyo Roppongi Ekimae, 5F, 6F &7F Roppongi Denki Building, 6-1-20 Roppongi, Minato-ku, Tokyo,106-0032 Japan | Japan | 0104-03-018863 | EPAM Systems, Inc. | Google Workspace | Technical support services1 |
Fujitsu Communication Services Limited | Japan | 4-5, Minatomirai 4-chome, Nishi-ku, Yokohama City, Kanagawa, JAPAN Postal code: 220-0012 | Japan | 0107-01-010715 | Fujitsu Limited | Google Workspace | Technical support services1 |
PVP Inc | Japan | 2-6-11 Shibakouen, Minato-ku, Tokyo, Japan ZIP 105-0011 | Japan | 0118-01-025525 | N/A | Google Workspace | Technical support services1 |
Sellbytel Services Malaysia Sdn. Bhd. | Malaysia | Unit 30-1, The Integra Tower, Level 30, The Intermark, Jalan Tun Razak, 50400 Kuala Lumpur | Malaysia | 976878-T | Webhelp Holding Germany GmbH | Google Workspace | Technical support services1 |
Sutherland Global Services Bulgaria EOOD | Bulgaria | 82, Patriarch Evtimii Blvd. 82, fl.1, Sofia 164 | Bulgaria | 200182310 | SGS Cayman, L.P. | Google Workspace | Technical support services1 |
Sutherland Global Services Inc. | Colombia and Mexico | 1160 Pittsford Victor Rd, Pittsford, New York 14534 | United States of America | 16-1287080 (Tax ID) | Sutherland Global Holdings Inc. | Google Workspace | Technical support services1 |
Telus International (CDA) Inc. | Canada | 7th Floor, 510 West Georgia Street, Vancouver, BC V6B 0M3 | Canada | BC1059858 | TELUS Communications Inc. | Google Workspace | Technical support services1 |
TELUS International (U.S.) Corp. | El Salvador, Guatemala and the Philippines | 2711 Centerville Road, Suite 400, Wilmington Delaware, 19808 | United States of America | 602 033 239 (Tax ID) | TELUS International Holding (U.S.A) Corp. | Google Workspace | Technical support services1 |
TELUS International Ireland (formerly listed as VoxPro Limited) | Ireland | Voxpro House, Unit 6, Riverview Business Park, Blackrock, Cork | Ireland | 390162 | TELUS International Ireland Outsourcing Services Limited | Google Workspace | Technical support services1 |
Webhelp Holding Germany GmbH | Spain | Tullnaustrasse 20, 90402, Nuremberg | Germany | HRB 37006 | Webhelp SAS | Google Workspace | Technical support services1 |
Affiliates of Third-Party Subprocessors
Cognizant Worldwide Limited Affiliate | |||||||
Entity name | Service location (country where processing is performed) | Registered address | Country of registration | Company number | Parent company | Service | Task performed |
Cognizant Technology Solutions India Private Limited | India | No. 5/535, Old Mahabalipuram Road, Okkiyam Thoraipakkam Chennai - 600 097, Tamil Nadu | India | U72300TN1994PTC026590 | Cognizant Technology Solutions U.S. Corporation | Google Workspace | Technical support services1 |
EPAM Systems, Inc. Affiliates | |||||||
Entity name | Service location (country where processing is performed) | Registered address | Country of registration | Company number | Parent company | Service | Task performed |
EPAM Systems (Australia) Pty Ltd | Australia | 33 Lexington Drive, Zhen Building, Level 2, Suite 2.14, Bella Vista, NSW 2153, Australia | Australia | 166668293 | EPAM Systems, Inc. | Google Workspace | Technical support services1 |
EPAM Systems Mexico S. de R.L. de C.V. | Mexico | Periférico Sur #8110, Col. El Mante,Tlaquepaque, Jalisco, Guadalajara,45609, Mexico | Mexico | ESM1503137K9 (Tax ID) | EPAM Systems, Inc. | Google Workspace | Technical support services1 |
EPAM Systems (Switzerland) GmbH | Switzerland | Boulevard Lilienthal 2, Glattpark (Opfikon) 8152, Switzerland | Switzerland | CHE-114.898.319 | EPAM Systems, Inc. | Google Workspace | Technical support services1 |
Webhelp Holding Germany GmbH Affiliate | |||||||
Entity name | Service location (country where processing is performed) | Registered address | Country of registration | Company number | Parent company | Service | Task performed |
SELLBYTEL GROUP S.L. | Spain | Avenida Diagonal 197, 08018 Barcelona | Spain | T40388 | Webhelp SAS | Google Workspace | Technical support services1 |
Sutherland Global Services Inc. Affiliates | |||||||
Entity name | Service location (country where processing is performed) | Registered address | Country of registration | Company number | Parent company | Service | Task performed |
SGS COLOMBIA HOLDING S.A.S | Colombia | Carrera 77 #68-11, Pi 2, Of 408, Barranquilla, Colombia | Colombia | 900.641.706-6 (Tax ID) | SGS Cayman, L.P. | Google Workspace | Technical support services1 |
SGS Holding de Mexico, S. de R.L. de C.V. | Mexico | Ave. Prolongacion Dr. Cantu 2777, Pisos 4, 6 y 7, Col. Los Doctores, Monterrey, Nuevo Leon, Mexico. 64710 | Mexico | SHM060316I52 (Tax ID) | Sutherland Global Services Inc. | Google Workspace | Technical support services1 |
TELUS International (U.S.) Corp. Affiliates | |||||||
Entity name | Service location (country where processing is performed) | Registered address | Country of registration | Company number | Parent company | Service | Task performed |
TELUS International Philippines, Inc. | Philippines | 31. Floor Discovery Centre, 25 ADB Ave. Ortigas Center, Pasig City, Philippines | Philippines | A200105382 | Ambergris Solutions, Inc. | Google Workspace | Technical support services1 |
Transactel El Salvador, S.A. de C.V. | El Salvador | Calle Chiltiupan y 17 Avenida Norte; Torre Transactel; Plaza Merliot; La Libertad; Santa Tecla; El Salvador | El Salvador | 0614-310506-103-7 (Tax ID) | Transactel (Barbados), Inc. | Google Workspace | Technical support services1 |
Transactel, Sociedad Anonima | Guatemala | 18 calle 25-86 zona 10 Edificio Torre Pradera nivel 2. Guatemala, Guatemala | Guatemala | 4017225-2 (Tax ID) | Transactel (Barbados), Inc. | Google Workspace | Technical support services1 |
Table Notes
1Subprocessors referencing this footnote have access to (a) customer information that you share explicitly in the course of a support case, including any troubleshooting material (e.g., log files, screenshots), and (b) contact, billing, and account information on file or shared with the support team. In the course of resolving a support case, only the support agents assigned to your support case will have access to project metadata and project telemetry and only while it's relevant to the troubleshooting.
Technical Support Services refers to technical support services, as detailed in the Technical Support Service Guidelines, including 24x7 phone, chat and email support, response, diagnosis and resolution services, incident tracking and response to customer queries.
Google Group Subprocessors
Google has engaged and authorized the Google group entities below for one or more of the following activities, which may involve the processing of Customer Personal Data:
- providing service support and IT-facility management (monitoring and supporting data centers and maintaining equipment);
- providing software engineering, software maintenance, systems maintenance, including managing the availability, latency, scalability and efficiency of Google services; and
- providing customer outreach and support.
The scope of the authorized activities of a particular entity may be further limited and conditioned in each instance as determined by Google and consistent with the Data Processing Amendment.
In the table below, entities operating principal software engineering centers are indicated in bold and entities that engage personnel that provide service support and IT-facility management are marked with an (*).
- BOLD = principal software engineering centers
- (*) = IT Facility management
Entity name | Service location (country where processing is performed) | Registered address | Country of registration | Company number |
Google Argentina S.R.L. | Argentina | Alicia M. De Justo 350, 2º Floor Dique IV, Puerto Madero Buenos Aires, Argentina, C1107AAH | Argentina | IGJ 1766627 |
Google Australia Pty Ltd.* | Australia | Tower One - International Towers Sydney Level 46, 100 Barangaroo Avenue Barangaroo, Australia, NSW 2000 | Australia | 102 417 032 |
Crystal Computing SPRL* | Belgium | Zone Industrielle de Ghlin Baudour Sud Rue de Ghlin 100 Baudour, Belgium, 7331 | Belgium | 0883.073.944 |
Google Belgium NV | Belgium | Etterbeekstesteenweg 180 Brussels, Belgium, 1040 | Belgium | 878 065 378 |
Google Brasil Internet LTDA.* | Brazil | Avenida Brigadeiro Faria Lima nº 3.477 17º, 18º, 19º e 20º andares Torre Sul Itaim Bibi, São Paulo, Estado de São Paulo, Brazil, Cep 04538-133 | Brazil | 35.219.399.204 |
Google Cloud Brasil Computação e Serviços de Dados Ltda | Brazil | Avenida Brigadeiro Faria Lima 3729, 4o e 5o andares Itaim Bibi, São Paulo, SP, Brazil, CEP 04538-905 | Brazil | 35.229.923.517 |
Google Canada Corporation | Canada | 1959 Upper Water Street Suite 900 Halifax, Nova Scotia, Canada, B3J 3N2 | Canada | 3323461 |
Google Chile Limitada | Chile | Avda. Andres Bello 2711 Suite 1701 Las Condes, Santiago, Chile | Chile | 76.714.140-8 (Tax ID) |
Inversiones y Servicios Dataluna Limitada* | Chile | Avda. Andres Bello 2711 Suite 1701 Las Condes, Santiago, Chile | Chile | 76.117.026-0 (Tax ID) |
Tuike Finland Oy* | Finland | Ensontie 1 Hamina, Finland, 49420 | Finland | 2206071-7 |
Google France SARL | France | 8 Rue de Londres Paris, France, 75009 | France | 443 061 841 |
Google Germany GmbH* | Germany | ABC-Strasse 19 Hamburg, Germany, 20354 | Germany | HRB 86891 |
Google Ltd. Hong Kong* | Hong Kong | 14th Floor, One Taikoo Place 979 King's Road Quarry Bay Hong Kong Hong Kong | Hong Kong | 899340 |
Google India Pvt. Ltd. | India | No. 3, RMZ Infinity – Tower E Old Madras Road 4th & 5th Floors Bangalore, India, 560 016 | India | U72900KA2003PTC033028 |
Google Ireland Ltd.* | Ireland | Gordon House, Barrow Street Dublin, Ireland, 4 | Ireland | 368047 |
Google Israel Ltd. | Israel | Electra Tower 98 Yigal Alon Street Tel Aviv, Israel, 6789141 | Israel | 513695478 |
Google Italy S.r.l. | Italy | Via Federico Confalonieri 4 Milano, Italy | Italy | 3660670963 |
Google Cloud Japan G.K. | Japan | Roppongi Hills Mori Tower, 10-1 Roppongi 6-chome, Minato-ku Tokyo, Japan, 106-6126 | Japan | 0100-03-022051 |
Google Japan G.K. | Japan | Shibuya Stream, 21-3, Shibuya 3-chome, Shibuya-ku Tokyo, Japan, 150-0002 | Japan | 0104-01-089234 |
Google Korea, LLC | Korea | 22nd Floor Gangnam Finance Center 152 Teheran-ro, Gangnam-gu Seoul, Korea, 06236 | Korea | 110114-0047545 |
Google Netherlands B.V.* | Netherlands | Claude Debussylaan 34, 15th Floor Amsterdam, Netherlands, 1082 MD | Netherlands | 34198589 |
Google New Zealand Ltd. | New Zealand | Level 27, Lumley Centre 88 Shortland Street Auckland, New Zealand | New Zealand | 1786635 |
Google Poland SP.z.o.o. | Poland | ul. Emilii Plater no. 53 Warsaw, Poland, 00-113 | Poland | 0000240611 |
Google Asia Pacific Pte Ltd.* | Singapore | 8 Marina Boulevard #05-02 Marina Bay Financial Centre Singapore, Singapore, 018981 | Singapore | 200817984R |
Google Spain, S.L. | Spain | Plaza Pablo Ruiz Picasso 1 Torre Picasso, Planta 26 Madrid, Spain, 28020 | Spain | B-63272603 |
Google Sweden AB | Sweden | Kungsbron 2 Stockholm, Sweden, 111 22 | Sweden | 556656 – 6880 |
Google Switzerland GmbH.* | Switzerland | Brandschenkestrasse 110 Zurich, Switzerland, 8002 | Switzerland | CHE-110.474.423 |
Google Taiwan Limited* | Taiwan | 15F., No. 168, Dunhua N. Rd. Songshan Dist. Taipei City, Taiwan R.O.C., 105 | Taiwan | 54670929 |
Google UK Ltd. | United Kingdom | Belgrave House, 76 Buckingham Palace Road London, United Kingdom, SW1W 9TQ | United Kingdom | 3977902 |
Google LLC* | United States of America | Corporation Service Company 251 Little Falls Drive Wilmington, DE, United States, 19808 | United States of America | 3582691 |
The ultimate parent company for all Google Group Subprocessors listed above is Google LLC, which is itself a subsidiary of Alphabet Inc.
Cloud Identity Agreement: Subprocessors
If you have a Cloud Identity Agreement, the Subprocessors are the same Subprocessors as listed for the Google Workspace Agreement (see above on this page).
Last updated: Feb 2020