Google Workspace

Google Workspace Team Administrator Terms of Service (No Verified Domain Administrator)

  • Description

  • The following terms, together with the Google Workspace Individual User Terms of Service, the Google Terms of Service, and the Google Privacy Policy constitute the Google Workspace Team Administrator Agreement (the "Agreement"). This Agreement is entered into by and between Google Inc., a Delaware corporation, with offices at 1600 Amphitheatre Parkway, Mountain View, California 94043 ("Google") and the entity agreeing to these terms ("Customer"). This Agreement is effective as of the date you click the "Agree and Continue" button (the "Effective Date").

  • If you are accepting on behalf of your employer or another entity, you represent and warrant that: (a) you have full legal authority to bind your employer, or the applicable entity, to these terms and conditions; (b) you have read and understand this Agreement; and (c) you agree, on behalf of the party that you represent, to this Agreement.

  • If you do not wish to agree to the terms of this Agreement, or if you don’t have the legal authority to bind your employer or the applicable entity, please do not click the "Agree and Continue" button.

    • 1. Scope

      • This Agreement applies to Customer’s Managed Team’s use of the Services. For some Services, additional terms may apply. Additional terms will be available with the relevant Services, and those additional terms become part of this Agreement if the Managed Team uses those Services.

    • 2. Services

      • 1. Free Trial. Google may make Services available to Customer on a free trial basis for a Trial Period.

        • a. During the Trial Period,

          • I. Google will provide the applicable Services to Customer’s Managed Team at no charge.

          • ll. The Managed Team’s access and use of the Services are subject to the terms of this Agreement, except for Section 4.2 (Payment). Additional terms and conditions may appear in the online sign-up flow for the Trial Period. Any such additional terms and conditions are incorporated into this Agreement by reference and will control over any conflicting terms herein.

          • lll. Customer will be prompted to provide valid billing information.

          • lV. GOOGLE WILL NOT BE LIABLE UNDER THIS AGREEMENT FOR LOST REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF IT KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF DIRECT DAMAGES DO NOT SATISFY A REMEDY. GOOGLE WILL NOT BE LIABLE UNDER THIS AGREEMENT FOR MORE THAN ONE THOUSAND DOLLARS.

          • V. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS-IS” AND GOOGLE MAKES NO WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, AND NONINFRINGEMENT. GOOGLE MAKES NO REPRESENTATIONS ABOUT ANY CONTENT OR INFORMATION MADE ACCESSIBLE BY OR THROUGH THE SERVICES. CUSTOMER ACKNOWLEDGES THAT THE SERVICES ARE NOT A SUBSTITUTE FOR A TELEPHONY SERVICE AND THAT THE SERVICES ARE NOT CAPABLE OF PLACING OR RECEIVING ANY EMERGENCY SERVICES CALLS.

        • b. If Customer provides valid billing information during the Trial Period, the Managed Team will be able to access and use the Services after the Trial Period subject to this Agreement, including Section 4.2 (Payment). Customer will be automatically charged fees for the Managed Team’s access to and use of the Services for the Term of the Services immediately following the end of the Trial Period.

        • c. If Customer does not provide valid billing information during the Trial Period, the Managed Team’s access and use of the Google Workspace Core Services will be Suspended at the end of the Trial Period. Customer may still provide valid billing information and, if provided, the Managed Team’s access to and use of the Google Workspace Core Services will be reinstated and Customer will be charged for the Managed Team’s access to and use of the Services in accordance with this Agreement, including Section 4.2 (Payment). Google reserves the right to delete or terminate Suspended accounts in accordance with the Google Terms of Service.

        • d. Google will have no obligation beyond the end date of the Trial Period to retain, or otherwise make available, any Organization Data for Customer except where Customer has purchased the same Services to continue for a term beyond the Trial Period subject to this Agreement.

      • 2. Services Use. Google grants Customer the right to access and use the applicable Services during the Term in accordance with this Agreement. The applicable Google Workspace Core Services are subject to the SLA. Access to or use of certain Services may require additional fees.

      • 3. Facilities and Data Transfer. All facilities used to store and process Organization Data will adhere to reasonable security standards. Google has implemented at least industry standard systems and procedures to ensure the security and confidentiality of Organization Data, protect against anticipated threats or hazards to the security or integrity of Organization Data and protect against unauthorized access to or use of Organization Data. As part of providing the Services, Google may transfer, store, and process Organization Data in the United States or any other country in which Google or its agents maintain facilities. By using the Services, Customer consents to this transfer, processing, and storage of Organization Data.

    • 3. Team Administrator Obligations

      • 1. Compliance. Customer must use the Services in accordance with the Acceptable Use Policy.

      • 2. Team Admin Console Any Team Administrator will have access to the Team Admin Console. Customer is responsible for authorizing End Users as Team Administrators and ensuring that all Team Administrators comply with the Agreement. Customer agrees that Google’s responsibilities do not extend to the internal management or administration of the Services for the Managed Team.

      • 3. End User Consent. If one or more End Users join the Managed Team, their use of the Services will be managed by the Team Administrators as long as the End Users are members of the Managed Team. Team Administrators may have the ability to access, monitor, use, remove, or disclose data available to End Users in the Managed Team within their Google Workspace accounts. Customer will obtain and maintain all required consents from End Users in the Managed Team to allow: (a) Team Administrators’ access, monitoring, use, removal, and disclosure of this data and Google providing Team Administrators with the ability to do so and (b) Google to provide the Services.

      • 4. Unauthorized Use. Customer must: (a) use commercially reasonable efforts to prevent unauthorized use of the Services and to suspend or terminate any unauthorized use; (b) promptly notify Google support of any unauthorized use of, or access to, the Services of which it becomes aware; and (c) notify Google support immediately if it becomes aware that Customer or any End User using the Services has ceased to have control of an applicable Domain Email Address. Customer is solely responsible for any unauthorized access resulting from any delay or failure in providing such notification to Google.

      • 5. Restrictions on Use Unless Google specifically agrees in writing, Customer must not, and must use commercially reasonable efforts to make sure a third party does not: (a) sell, resell or lease the Services to a third party or otherwise make the Services available on a paid basis to a third party; (b) attempt to reverse engineer the Services or any component; (c) attempt to create a substitute or similar service through use of, or access to, the Services; (d) use the Services for High Risk Activities; (e) use the Services to store or transfer any Organization Data that is controlled for export under Export Control Laws; or (f) use the Services in connection with any protected health information subject to the Health Insurance Portability and Accountability Act of 1996 and the rules and regulations thereunder ("HIPAA").

      • 6. Compliance with Laws. Where applicable, Customer is solely responsible for compliance with all laws and regulations that apply to the Managed Team’s use of the Services, such as copyright laws, data protection laws, the U.S. Family Educational Rights and Privacy Protection Act of 1974 (FERPA), Children’s Internet Protection Act (CIPA), and the Children’s Online Privacy Protection Act of 1998 (COPPA), including obtaining parental consent concerning any collection or dissemination of personal information of students or children.

    • 4. Billing and Payment

      • 1. Billing. Customer may elect one of the following billing options, or from among other options offered by Google on the Order Page, when placing its order for the Services. Google may change its offering of billing options, including by limiting or ceasing to offer any billing option, upon thirty days written notice to Customer (which may be by email). Billing options may not be available to all customers. Customer may pay for the Services using the payment options listed in Section 4.2 below.

        • a. Monthly Plan. With a monthly plan, Customer will not be committed to purchase the Services for a pre-defined term, but will pay for the Services on a monthly basis. Google will bill Customer: (i) Fees based upon the Managed Team’s daily usage of the Services during the preceding month; and (ii) monthly in arrears for its use of the Services. Google will provide Customer with the monthly rate for the Services when Customer orders the Services, and will use this rate to calculate the Fees, on a prorated basis, for the Managed Team’s daily usage during that month. Any partial day of Services usage will be rounded up to a full day of Services usage for the purposes of calculating Fees.

        • b. Alternative Billing. Google may offer Customer alternative billing options or plans from time to time (for example, on the Order Page). In the event Customer accepts an alternative billing option or plan, the terms of that option or plan shall apply as identified in the offer.

      • 2. Payment. All payments due are in U.S. dollars unless otherwise indicated on the Order Page.

        • a. Credit Card or Debit Card. Fees for orders where Customer is paying with a credit card, debit card, or other non-invoice form of payment, are due at the end of the month during which the Managed Team received the Services. For credit cards, or debit cards, as applicable: (i) Google will charge Customer for all applicable Fees when due and (ii) these Fees are considered delinquent thirty days after the end of the month during which the Managed Team received the Services.

        • b. Other Forms of Payment. Customer may change the payment method to those available within the Team Admin Console. Google may enable other forms of payment by making them available in the Team Admin Console. These other forms of payment may be subject to additional terms which Customer may have to accept prior to using the additional forms of payment.

      • 3. Delinquent Payments. Delinquent payments may bear interest at the rate of one-and-one-half percent per month (or the highest rate permitted by law, if less) from the payment due date until paid in full. Customer will be responsible for all reasonable expenses (including attorneys’ fees) incurred by Google in collecting such delinquent amounts, except where such delinquent amounts are due to Google’s billing inaccuracies.

      • 4. Suspension for Non-Payment.

        • a. Automatic Suspension. Customer will have thirty days to pay Google delinquent Fees. If Customer does not pay Google delinquent Fees within thirty days, Google will automatically Suspend the Managed Team’s use of the Google Workspace Core Services. The duration of this suspension will be until Customer pays Google all outstanding Fees.

        • b. During Suspension. If the Managed Team’s use of the Google Workspace Core Services is Suspended for non-payment, Google will stop charging Customer monthly Fees during the Managed Team’s suspension for non-payment.

        • c. Termination After Suspension. If the Managed Team’s Google Workspace Core Services remain Suspended for non-payment for more than sixty days, Google may terminate this Agreement for breach pursuant to Section 11.2. To the extent any End User continues to use Services after the termination of this Agreement but before there is a verified Domain Administrator, the Google Workspace Individual User Terms of Service, Google Terms of Service, Google Privacy Policy, and any service-specific terms will govern that End User’s use of the Services. Google reserves the right to delete or terminate Suspended accounts in accordance with the Google Terms of Service.

      • 5. Taxes. Customer is responsible for any Taxes, and Customer must pay Google for the Services without any reduction for Taxes. If Google is obligated to collect or pay Taxes, the Taxes will be billed to Customer, unless Customer provides Google with a valid tax exemption certificate authorized by the appropriate taxing authority. If Customer is required by law to withhold any Taxes from its payments to Google, Customer must provide Google with an official tax receipt or other appropriate documentation to support such payments.

    • 5. Technical Support Services

      • 1. By Customer. Customer must, at its own expense, respond to questions and complaints from End Users or third parties relating to Customer’s or End Users’ use of the Google Workspace Core Services. Customer must use commercially reasonable efforts to resolve support issues before escalating them to Google.

      • 2. By Google. If Customer cannot resolve a support issue consistent with the above, then Customer may escalate the issue to Google in accordance with the TSS Guidelines. Google will provide TSS to Customer for the Managed Team’s use of Google Workspace Core Services in accordance with the TSS Guidelines.

    • 6. Suspension

      • 1. Of End User Accounts by Google. If Google becomes aware that an End User ceases to have control of the applicable Domain Email Address or otherwise is in violation of the Agreement, then Google may Suspend or terminate the End User account in accordance with the Google Workspace Individual User Terms of Service and the Google Terms of Service.

      • 2. Emergency Security Issues. Notwithstanding the foregoing, if there is an Emergency Security Issue, then Google may automatically Suspend the offending use. Suspension will be to the minimum extent and of the minimum duration required to prevent or terminate the Emergency Security Issue. If Google Suspends an End User in the Managed Team for any reason without prior notice to Customer, at Customer’s request, Google will provide Customer the reason for the Suspension as soon as is reasonably possible. Google reserves the right to delete or terminate Suspended accounts in accordance with the Google Terms of Service.

    • 7. Privacy Policy

      • For information about Google’s data protection practices, please read Google’s privacy policy at https://policies.google.com/privacy. This policy explains how Google treats End Users’ personal information, and protects End Users’ privacy, when End Users use the Services. Customer agrees that Google may use Organization Data in accordance with Google’s privacy policies.

    • 8. Intellectual Property Rights; Brand Features

      • 1. Intellectual Property Rights. Except as expressly set forth in the Google Terms of Service or otherwise in this Agreement, this Agreement does not grant either party any rights, implied or otherwise, to the other’s content or any of the other’s intellectual property.

      • 2. Display of Brand Features. Google may display those Organization Brand Features authorized by Customer (such authorization is provided by Customer uploading Organization Brand Features into the Services) within designated areas of the Service Pages. Google may also display Google Brand Features on the Service Pages to indicate that the Services are provided by Google. Neither party may display or use the other party’s Brand Features beyond what is allowed in this Agreement without the other party’s prior written consent.

      • 3. Brand Features Limitation. Any use of a party’s Brand Features will inure to the benefit of the party holding Intellectual Property Rights in those Brand Features. A party may revoke the other party’s right to use its Brand Features pursuant to this Agreement with written notice to the other and a reasonable period to stop the use.

    • 9. Representations, Warranties and Disclaimers

      • 1. Representations and Warranties. Each party represents that it has full power and authority to enter into the Agreement. Each party warrants that it will comply with all laws and regulations applicable to its provision, or use, of the Services, as applicable (including applicable security breach notification law).

      • 2. Disclaimers. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS AGREEMENT, NEITHER PARTY MAKES ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, AND NONINFRINGEMENT. GOOGLE MAKES NO REPRESENTATIONS ABOUT ANY CONTENT OR INFORMATION MADE ACCESSIBLE BY OR THROUGH THE SERVICES. CUSTOMER ACKNOWLEDGES THAT THE SERVICES ARE NOT A TELEPHONY SERVICE AND THAT THE SERVICES ARE NOT CAPABLE OF PLACING OR RECEIVING ANY CALLS, INCLUDING EMERGENCY SERVICE CALLS, OVER PUBLICLY SWITCHED TELEPHONE NETWORKS.

    • 10. Term

      • 1. Agreement Term. This Agreement will remain in effect for the Term unless terminated earlier in accordance with this Agreement.

      • 2. Services Term. Google will provide the Services to Customer during the Services Term unless the Term is terminated earlier in accordance with this Agreement.

      • 3. End Users in Managed Team. Customer may alter the number of End Users in the Managed Team by communicating the appropriate number of End Users via the Team Admin Console.

      • 4. Renewal. With a monthly plan, Customer is not committed to purchase the Services for a pre-defined term. Google will continue billing Customer Fees consistent with Section 4.1(a) above. Customer will continue to pay Google the then-current Fees for each End User in the Managed Team unless Customer and Google mutually agree otherwise. If Google does not want the Services to renew, then it will provide Customer written notice to this effect at least fifteen days prior to the end of the then-current Services Term. This notice of non-renewal will be effective upon the conclusion of the then-current Services Term.

      • 5. Revising Rates. Google may revise its rates by providing Customer at least thirty days written notice (which may be by email).

    • 11. Termination

      • 1. Termination Due to Domain Administration. Once a Domain Administrator verifies control of the Organization Domain and gains access to End Users’ accounts via the Domain Admin Console, this Agreement automatically terminates. To the extent that the Domain Administrator allows End Users to use one or more Additional Google Services, the Google Terms of Service, Google Privacy Policy, and any service-specific terms will continue to apply to End Users’ use of such Additional Google Services.

      • 2. Termination for Breach. Either party may suspend performance or terminate this Agreement if: (a) the other party is in material breach of the Agreement and fails to cure that breach within thirty days after receipt of written notice; (b) Customer ceases to have control of the applicable Domain Email Address; (c) the other party ceases its business operations or becomes subject to insolvency proceedings and the proceedings are not dismissed within ninety days; or (d) the other party is in material breach of this Agreement more than two times notwithstanding any cure of such breaches.

      • 3. Effects of Termination. If this Agreement terminates, then the rights granted by one party to the other will cease immediately (except as set forth in Sections 11.1 and 11.3). Google will have no obligation beyond the termination date to retain, or otherwise make available, any Organization Data for Customer. To the extent any End User continues to use the Services after the termination of this Agreement but before there is a verified Domain Administrator, the Google Workspace Individual User Terms of Service, Google Terms of Service, Google Privacy Policy, and any service-specific terms will govern that End User’s use of the Services. If this Agreement terminates due to domain administration (as set forth in Section 11.1), then Google will notify End Users through their Domain Email Address and Recovery Email Address (if provided) that End Users have a Domain Administrator. Once a Domain Administrator gains access to End Users’ account, (a) End Users’ accounts will be managed by the Domain Administrator; (b) Organization Data will be controlled by the Domain Administrator; and (c) any use of the Services by End Users will be determined by the Domain Administrator and governed by the Domain Administrator’s Domain Admin Agreement with Google.

    • 12. Defense and Indemnity

      • 1. Customer Indemnification Obligations. Subject to Section 12.4 (Conditions), Customer will defend Google and its Affiliates, and indemnify Google and its Affiliates against:

        • a. settlement amounts approved by Customer; and

        • b. damages and costs awarded in a final judgment against Google by a competent court,

      • in any third-party legal proceeding, to the extent arising from (i) Organization Data or the Organization Domain Name; (ii) Customer’s or an End User’s use of the Services in violation of the Acceptable Use Policy; or (iii) an allegation that Google’s use of Customer’s Brand Features in accordance with this Agreement infringes the third party’s Intellectual Property Rights.

      • 2. Google Indemnification Obligations. Subject to Section 12.4 (Conditions), Google will defend Customer, and indemnify Customer against:

        • a. settlement amounts approved by Google; and

        • b. damages and costs awarded in a final judgment against Customer by a competent court,

      • in any third-party legal proceeding, to the extent arising from an allegation that Customer’s use of Google’s technology or Brand Features in accordance with this Agreement infringes the third party’s Intellectual Property Rights.

      • 3. Exclusions. The indemnification obligations in this Section 12 will not apply to the extent the underlying allegation arises from the indemnified party’s breach of this Agreement or from modifications or combinations to the indemnifying party’s technology or Brand Features that were not provided by the indemnifying party.

      • 4. Conditions. Sections 12.1 and 12.2 (Obligations) are conditioned on the indemnified party: (a) promptly notifying the indemnifying party in writing of any allegations that preceded the legal proceeding; and (b) tendering sole control of the indemnified portion of the legal proceeding to the indemnifying party.

      • 5. Remedies for Alleged Infringement.

        • a. If Google’s technology is subject to an Intellectual Property Rights allegation or Third-Party Legal Proceeding, Google may do the following at its sole option and expense: (i) procure the right to continue providing the Services in compliance with this Agreement; (ii) modify the Services without materially reducing its functionality; or (iii) replace the Services with a functionally-equivalent alternative.

        • b. If Google does not believe that the remedies under Section 12.5(a) are commercially reasonable, then Google may Suspend or terminate Customer’s use of the impacted Services. If Google terminates the impacted Services, then Google will provide a pro rata refund of amounts prepaid to use the impacted Services during the now-terminated period of the Agreement.

      • 6. Sole Rights and Obligations. Without affecting either party’s termination rights, this Section 12 states the parties’ only rights and obligations under this Agreement for third-party allegations and legal proceedings.

    • 13. Limitation of Liability

      • 1. Liability. In Section 13, “Liability” means any liability, whether under contract, tort, or otherwise, including for negligence.

      • 2. Limitations. Except as set forth in Section 13.3,

        • a. neither party will have any Liability arising out of or relating to this Agreement for: (i) the other party’s lost revenues; (ii) indirect, special, incidental or consequential losses (whether or not foreseeable or contemplated by the parties as of the Effective Date); or exemplary or punitive damages; and

        • b. except as set forth in Subsection (c), each party’s total aggregate Liability arising out of or relating to this Agreement is limited to the amount paid by Customer to Google under this Agreement in the twelve months immediately preceding the date on which the liability arose; and

        • c. each party’s total aggregate Liability for all allegations and Third-Party Legal Proceedings under Section 12 (Defense and Indemnity) is limited to the lesser of (i) $100,000; or (ii) the amount paid by Customer to Google under this Agreement in the twelve months immediately preceding the date on which the liability arose.

      • 3. Exceptions to Limitations. Nothing in this Agreement excludes or limits either party’s Liability for:

        • a. death or personal injury resulting from its negligence or the negligence of its employees or agents;

        • b. fraud or fraudulent misrepresentation;

        • c. infringement of the other party’s Intellectual Property Rights;

        • d. payment of the Fees; or

        • e. matters for which liability cannot be excluded or limited under applicable law.

    • 14. Miscellaneous

      • 1. Notices. Unless specified otherwise herein, (a) all notices must be in writing and addressed to the attention of the other party’s legal department and primary point of contact and (b) notice will be deemed given: (i) when verified by written receipt if sent by personal courier, overnight courier, or when received if sent by mail without verification of receipt; or (ii) when verified by automated receipt or electronic logs if sent by facsimile or email.

      • 2. Assignment. Neither party may assign or transfer any part of this Agreement without the written consent of the other party, except to an Affiliate, but only if: (a) the assignee agrees in writing to be bound by the terms of this Agreement; and (b) the assigning party remains liable for obligations incurred under the Agreement prior to the assignment. Any other attempt to transfer or assign is void.

      • 3. Change of Control. Upon a change of control (for example, through a stock purchase or sale, merger, or other form of corporate transaction): (a) the party experiencing the change of control will provide written notice to the other party within thirty days after the change of control; and (b) the other party may immediately terminate this Agreement any time between the change of control and thirty days after it receives the written notice in subsection (a).

      • 4. Force Majeure. Neither party will be liable for inadequate performance to the extent caused by a condition (for example, natural disaster, act or war or terrorism, riot, labor condition, governmental action, and Internet disturbance) that was beyond the party’s reasonable control.

      • 5. No Waiver. Failure to enforce any provision of this Agreement will not constitute a waiver.

      • 6. Severability. If any provision of this Agreement is found unenforceable, the balance of the Agreement will remain in full force and effect.

      • 7. No Agency. The parties are independent contractors, and this Agreement does not create an agency, partnership or joint venture.

      • 8. No Third-Party Beneficiaries. There are no third-party beneficiaries to this Agreement.

      • 9. Equitable Relief. Nothing in this Agreement will limit either party’s ability to seek equitable relief.

      • 10. Governing Law. This Agreement is governed by California law, excluding that state’s choice of law rules. FOR ANY DISPUTE ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE PARTIES CONSENT TO PERSONAL JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, THE COURTS IN SANTA CLARA COUNTY, CALIFORNIA.

      • 11. Survival. The following sections will survive expiration or termination of this Agreement: Sections 4, 8, 11.1, 11.3, 12, 13, 14, and 15.

      • 12. Entire Agreement. This Agreement, including all documents referenced herein and any applicable service-specific additional terms, is the parties’ entire agreement relating to its subject and supersedes any prior or contemporaneous agreements on that subject. For clarity, any applicable service-specific additional terms and the terms located at a URL and referenced in this Agreement are hereby incorporated by reference.

      • 13. Interpretation of Conflicting Terms. If there is a conflict between the documents that make up this Agreement, the documents will control in the following order: the Google Workspace Team Administrator Terms, the Google Workspace Individual User Terms, any applicable service-specific additional terms, the Google Terms of Service, the Google Privacy Policy, and the terms located at any URL.

      • 14. Modifications. Google may modify the documents that make up this Agreement from time to time in accordance with the Google Terms of Service.

    • 15. Definitions

      • "Acceptable Use Policy". means the acceptable use policy for the Services available at https://workspace.google.com/terms/use_policy.html (or such other URL as Google may provide), and as updated or modified by Google from time to time.

      • "Additional Google Services". means the additional Google services that may be accessible to the Managed Team but are not Google Workspace Core Services. Additional Google Services are described here: https://support.google.com/a/answer/181865 (or such other URL as Google may provide), and as updated or modified by Google from time to time.

      • "Admin Console". means the online tool provided by Google to customers to perform certain administration functions.

      • "Affiliate". means any entity that directly or indirectly controls, is controlled by, or is under common control with a party.

      • "Brand Features". means the trade names, trademarks, service marks, logos, domain names, and other distinctive brand features of each party, respectively, as secured by such party from time to time.

      • "Domain Admin Agreement". means an agreement for the use or provision of Google services between Google and the person(s) or entity that verifies control of the Organization Domain, such as a Google Workspace Agreement.

      • "Domain Admin Console". means the version of the Admin Console that Google provides to Domain Administrators to manage accounts on the Organization Domain.

      • "Domain Administrator" means the person(s) or entity that administers the Services to the Managed Team after: (i) verifying control of the Organization Domain and (ii) entering into a Domain Admin Agreement with Google.

      • "Domain Email Address". means the email address on the Organization Domain that an End User will use in connection with the Services. An End User’s username for the Services will be the same as the Domain Email Address.

      • "Emergency Security Issue". means either: (a) Customer’s or an End User’s use of the Services in violation of the Acceptable Use Policy, which could disrupt: (i) the Services; (ii) other customers’ use of the Services; or (iii) the Google network or servers used to provide the Services; or (b) unauthorized third party access to the Services.

      • "End User" means any individual using the Services from an account on the Organization Domain.

      • "Export Control Laws". means all applicable export and re-export control laws and regulations, including trade and economic sanctions maintained by the Treasury Department’s Office of Foreign Assets Control, and the International Traffic in Arms Regulations ("ITAR") maintained by the Department of State.

      • "Fees" means the amounts billed to Customer by Google for the Managed Team’s use of the Services.

      • "Google Workspace Core Services". means the applicable Google Workspace services described here: https://workspace.google.com/terms/user_features.html 

        (or such other URL as Google may provide), and as updated or modified by Google from time to time. Some Google Workspace Core Services may not be available to End Users until a Domain Administrator verifies control of the Organization Domain.

      • "High Risk Activities". means uses such as the operation of nuclear facilities, air traffic control, or life support systems, where the use or failure of the Services could lead to death, personal injury, or environmental damage.

      • "Initial Services Term". means the term for the applicable Services beginning on the date upon which Google makes the Services available to Customer and continuing for the duration set forth on the Order Page.

      • "Intellectual Property Rights". means current and future worldwide rights under patent law, copyright law, trade secret law, trademark law, moral rights law, and other similar rights.

      • "Managed Team". means a group of End Users on the Organization Domain whose use of the Services is administered by Customer and any Team Administrators authorized by Customer.

      • "Order Page". means the online order page or pages, or other ordering document acceptable to Google under this Agreement, that Customer completes in signing up for the Services, and which may include: (i) the Services being ordered, which may include applicable billing and renewal terms; (ii) Fees; (iii) number of End Users in Managed Team; and (iv) the applicable form of payment.

      • "Organization Data". means data provided, generated, transmitted, or displayed via the Services by Customer or End Users on the Organization Domain.

      • "Organization Domain". means the domain that will be used in connection with the Services.

      • "Recovery Email Address". means an email address not on the Organization Domain that an End User may designate to receive certain email communications from Google. An End User may change this email address through account settings.

      • "Service Pages". means the web pages displaying the Services to End Users.

      • "Services". means the applicable Google Workspace Core Services that do not require a Domain Administrator to verify control of the Organization Domain and the applicable Additional Google Services that are provided by Google and used by Customer’s Managed Team under this Agreement.

      • "Services Term". means the Initial Services Term and all renewal terms for the applicable Services.

      • "SLA". means the Service Level Agreement then in effect for the applicable Google Workspace Core Services. The SLA is located at the following URL: https://workspace.google.com/terms/sla.html (or such other URL as Google may provide), and as updated or modified by Google from time to time.

      • "Suspend". means the immediate disabling of access to the Services or components of the Services, as applicable, to prevent further use of the Services.

      • "Taxes". means any duties, customs fees, or taxes (other than Google’s income tax) associated with the sale of the Services, including any related penalties or interest.

      • "Team Admin Console". means the version of the Admin Console that Google provides to Team Administrators to manage the Managed Team’s use of the Services.

      • "Team Administrator". means the Customer and any person(s) or entity authorized by Customer to administer the Services to End Users in a Managed Team. A Team Administrator can become a Domain Administrator by verifying control of the Organization Domain and entering into a Domain Admin Agreement with Google.

      • "Term". means the term of the Agreement, which will begin on the Effective Date and continue until the earlier of: (i) the end of the last Services Term or (ii) the Agreement is terminated as set forth herein.

      • "Third Party Legal Proceeding". means any formal legal proceeding filed by an unaffiliated third party before a court or governmental tribunal (including any appellate proceeding).

      • "Trial Period". means the period of time indicated on the Order Page that starts on the Effective Date and ends no later than the 30th day after the applicable Effective Date.

      • "TSS". means the technical support services provided by Google to the Team Administrators for the Managed Team’s use of the Google Workspace Core Services during the Term pursuant to the TSS Guidelines.

      • "TSS Guidelines". means Google’s technical support services guidelines then in effect for the applicable Google Workspace Core Services. TSS Guidelines are at the following URL: https://workspace.google.com/terms/tssg.html (or such other URL as Google may provide), and as updated or modified by Google from time to time.