Google named a leader in IDC Marketscape: Worldwide Team Collaboration Applications 2024 Vendor Assessment

The Google Workspace Team
Try Google Workspace at No Cost
Get a business email, all the storage you need, video conferencing, and more.
SIGN UPEarlier this year, Google was named a Leader in the inaugural IDC MarketScape: Team Collaboration Applications 2024 Vendor Assessment. According to the report, “Google Workspace is so well known, onboarding is easy.” The report adds, “With many students using Google Workspace throughout their education, companies will need to consider using/adding Google as their workforce wants to hit the ground ‘running’.” (We also recently announced that Gemini Advanced is free for college students through finals 2026.)
Why it matters
In today's fast-paced digital world, effective team collaboration is essential for success. Organizations need tools that not only connect people but also streamline workflows, foster creativity, and drive productivity. The IDC MarketScape is a highly respected assessment of the team collaboration applications market. We believe this placement validates our ongoing efforts to enhance Google Workspace with cutting-edge features, robust security, and seamless integrations. We further believe it reinforces our position as a trusted partner for businesses looking to empower their teams and achieve their goals.


Key differentiators
We believe this recognition validates several Google Workspace strengths:
AI-powered collaboration: Google's long-standing investment in AI is evident in features across Workspace with Gemini, which provides accurate AI summaries and keeps conversations in the flow of work. This provides a significant advantage, streamlining workflows and boosting productivity.
Robust security and governance: Google prioritizes security and governance, offering granular controls that are easy to deploy and manage. This is crucial for businesses operating in regulated industries and ensures data protection and compliance.
Seamless integration and interoperability: Google Workspace boasts a strong history of solid integrations, enabling seamless interoperability between various applications. This ensures a smooth workflow and eliminates the need for users to switch between different platforms constantly.
User-friendly experience: Google Workspace is known for its intuitive interface and ease of use. This makes onboarding simple and ensures that users can quickly adapt to the platform and start collaborating effectively. Features like "priority home view," as well as huddles and spaces, enhance the user experience and facilitate seamless communication in Google Chat.
Scalability and global presence: Google's global presence and ability to support large-scale deployments are significant advantages.
The IDC MarketScape noted, “Google has a strong history of solid integrations, and in partnership with Mi.O, Google enabled message interoperability between Chat, Slack, and Microsoft Teams.” The report also noted, “Its integration capabilities are enhanced by features like smart chips — that facilitate use without coding experience.”
Google Chat is designed for seamless collaboration. Beyond its core functionality, the integration of AI empowers Chat for the future. We're enhancing the user experience with a streamlined interface, solidifying Google Chat as a robust platform for collaborative any-time work. The report noted, "Customers report Chat can replace some meetings. Gemini for Google Workspace’s AI summaries are reported (by customers) to be very accurate.”
The IDC MarketsScape report also notes, “To minimize ‘noise’ of conversations, Google Chat’s ‘priority home view’ sorts out conversations, raising the most urgent threads to the top. Preview summaries, in the home view, enable users to see what’s being discussed without having to read an entire thread. Huddles lets users join an ad hoc voice call in a single click. And with one more click, users can add video. Spaces in Chat now support up to 500,000 concurrent users, more than enough for a companywide meeting.
Customers are driving innovation within organizations through collaboration. Mitch Cohen, Director of Collaboration at Colgate-Palmolive, said in a blog “Our mission was to give Colgate’s people, who work in more than 130 countries and 200 locations, the ability to collaborate and communicate more easily with each other. Now, everyone from the C-suite to the mailroom at Colgate has a Google Workspace account and uses it daily. This is especially true for Chat, Drive, and Meet, which are closely integrated with our day-to-day operations.”
Looking ahead
We're incredibly proud of this recognition, and we remain committed to pushing the boundaries of team collaboration. We will continue to invest in innovation, enhance our platform, and provide our users with the best possible experience. We believe that Google Workspace empowers teams to work better together, and we're excited to see what the future holds for collaborative work.
The IDC MarketScape notes, “Consider Google when you need robust collaboration that can easily integrate with a large variety of workplace applications — and keep users in the flow of their work.”
Learn more about the marketspace and a detailed overview of Google’s capabilities by downloading the complimentary excerpt.