The real impact of AI at work
Discover how the world's leading organisations have transformed everyday work – shifting from hype to measurable impact with AI.
Moving beyond AI optimism
Our global survey reveals that although employees are all-in on AI, executive optimism outpaces reality on the ground. Discover how leading organisations are truly transforming work with AI, moving beyond time savings to boosting innovation, creativity and accelerating business outcomes.
Nearly three-quarters of orgs are in the early stages of AI transformation.
Highly transformed orgs are more than two times more likely to report a boost in innovation, creativity and business acceleration.
Surveyed knowledge workers want their organisations to prioritise AI more.
Transformation pioneers
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Transformation pioneers
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Transformation pioneers
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Gordon Food Service is one of North America's largest privately held food service distributors. It focused on a comprehensive AI strategy that includes broad adoption of Workspace and the deployment of Gemini Enterprise.
'Workspace integrates AI directly, making our processes better and our people more effective in serving customers. We're using Gemini Enterprise to empower our developers to build the next generation of specialised AI solutions for food service.'
Brendan Bonthuis, Chief Information Officer, Gordon Food Service
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Equifax, a leading global credit bureau, adopted Google Workspace with Gemini to boost productivity while meeting strict security and compliance needs.
'After a trial, 90% of users saw an increase in work quality and quantity. Almost every business unit saved over an hour per day, giving our employees time to work on other important initiatives.'
JK Krug, VP of digital employee experience, Equifax
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Globe Telecom, the largest mobile telecommunication company in the Philippines, embraced Google Workspace with Gemini, empowering staff to maximise daily work with AI.
'Gemini helps spur innovation at Globe Telecom with 92% of users reporting feeling inspired to explore new and innovative ways of working.'
Francis Pugeda, Director, AI Group, Globe Telecom
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
Natura, based in Brazil and operating across 14 Latin American countries, uses Google Workspace with Gemini to transform how employees work.
'The future of work will be defined by people automating monotonous, operational tasks so that they can focus on analysing information. With Google Workspace with Gemini, we're seeing this change in real time.'
Renata Marques, CIO, Natura
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
BBVA, a global bank with 140,000 employees, uses Gemini to boost its capabilities in tasks such as creating infographics and smart queries on engineering contracts and regulations, or clarifying internal risk policies. Employees transform work with Gemini embedded in Gmail, Drive and Meet.
'One of our main learnings from our pilot is that once we implement Gemini for all of our employees, we know that it will be useful from the first day because we found quick wins that our employees can use easily in Gmail, Drive and Meet.'
Jose Antonio Salmeron, Collaboration Architect, Tech Experience and Workspace Workplace, BBVA
Tools and resources for AI Transformation
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Download our ebook to learn about AI-powered research and learning with NotebookLM