The City of Chattanooga uses Google Workspace and Chromebooks to boost productivity, streamline IT administration, and deliver vital local services faster to Tennessee residents.
As the fourth largest city in Tennessee, the City of Chattanooga provides local services to nearly 180,000 residents daily.
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United States
https://chattanooga.gov/
The City of Chattanooga uses Google Workspace and Chromebooks to boost productivity, streamline IT administration, and deliver vital local services faster to Tennessee residents.
Google Workspace Results
65% boost in IT administration productivity
• Boosts employee productivity through cloud collaboration and document editing with Google Workspace
• Encourages mobile-friendly workflows through Chromebooks
• Increases department response times by integrating Forms into public-facing sites
Set against the backdrop of the Appalachian Mountains, the
"For Chattanooga, innovation creates new ideas that drive the city forward and bring high-wage growth. Google Workspace facilitates our efforts by encouraging collaboration through technology." - Andy Berke, Mayor, City of Chattanooga
"Chattanooga wants to demonstrate its leadership in adopting new technologies," says Brent Messer, CIO at the City of Chattanooga. "When it came to office productivity tools, we wanted an environment that costs less to maintain and would free up IT staff time for innovation."
For the city, migrating to
"For Chattanooga, innovation creates new ideas that drive the city forward and bring high-wage growth," says Andy Berke, Mayor at the City of Chattanooga. "Google Workspace facilitates our efforts by encouraging collaboration through technology."
Greater flexibility for working
Device flexibility was a major focus when Chattanooga IT staff evaluated productivity platforms. With employees working in a variety of office and remote environments, administrators wanted a unified solution that simplified management and encouraged cloud collaboration on any platform. Google Workspace addresses both priorities. For administrators, Google Workspace streamlines routine tasks, such as account management and offers straightforward licensing with a flat fee based on the number of employees.
"Google Workspace frees up staff to concentrate on rethinking processes and adding value back to the organization. The flexibility to put documents into the cloud and then access them in the field has been very beneficial." - Brent Messer, CIO, City of Chattanooga
For city employees, document collaboration using Google Workspace has been among their most highly rated features. Real-time collaboration and cloud storage on
Invites on
"Google Workspace frees up staff to concentrate on rethinking processes and adding value back to the organization," says Brent. "The flexibility to put documents into the cloud and then access them in the field has been very beneficial."
Improving resident services
"With our aim to enhance digital services and create stronger neighborhoods and families, Google is Chattanooga's partner in innovation." - Andy Berke, Mayor, City of Chattanooga
The benefits of moving to Google Workspace are also experienced directly by citizens, as Chattanooga has integrated Google Workspace solutions into several public services.
"With our aim to enhance digital services and create stronger neighborhoods and families, Google is Chattanooga's partner in innovation," says Andy.