Eleven million customers trust Morrisons, a leading UK supermarket, to provide quality food at affordable prices each week. With 120,000 staff nationwide across more than 500 sites, good communication is crucial. Google Workspace helps Morrisons connect every member of their team affordably, whether they’re picking stock in a warehouse or serving customers in store.
Morrisons used to print half a million sheets of paper every week and file them in over 3,000 filing cabinets in order to fulfill compliance requirements. Now, with collaboration in Docs and rapid information collection with Forms, they've reduced paperwork. Outside the office, staff have replaced clunky VPNs and outdated handheld devices with Google Workspace, which can work on any device. And with Google’s intuitive administrative tools, local managers can set up new accounts in three minutes instead of five to ten days.
Instead of shared logins, all employees have a Google Workspace account, and Google+ brings these colleagues from across the company together to share tips and advice. Morrisons also improves services based on customer feedback collected by shop floor staff that use apps on mobile devices.
*Google Workspace was formerly known as G Suite prior to Oct. 6, 2020.