Core Services

• 'Client-Side Encryption' allows an organisation to use its own encryption keys to encrypt the applicable Customer Data input into certain Core Services, as described at https://support.google.com/a/answer/10741897 or a successor URL.

• 'Cloud Identity Services' are as described at https://cloud.google.com/terms/identity/user-features.html or a successor URL.

• 'Enterprise Data Regions' allows Administrators to apply data region policy settings to certain regions for all or a selected subset of End Users for certain primary data at rest (including backups) within Customer Data, as described at https://support.google.com/a/answer/9223653.

• 'Gemini app' or, for Google Workspace for Education editions, 'Gemini for Education' (in each case, also known as 'Gemini') is a conversational artificial intelligence tool that enables End Users to brainstorm ideas, spark creativity and accelerate productivity. Enhanced artificial intelligence features in Gemini app (formerly referred to as Gemini Advanced) are available in certain Google Workspace editions, as further described below and at https://support.google.com/gemini/answer/14620100.

• 'Gemini in Workspace' (formerly known as Gemini for Google Workspace) refers to certain Services (listed below) that allow End Users to use generative artificial intelligence features to help write content, organise files, visualise information, accelerate workflows and have richer meetings.

• 'Gmail' enables Customers to send and receive email messages.

• 'Google Calendar' enables End Users to manage personal, organisational and team calendars.

• 'Google Chat' enables End Users to communicate in real time through an enhanced chat messaging and group collaboration platform.

• 'Google Cloud Search' provides End Users with search and assist capabilities for content within certain Core Services for Google Workspace and third-party data sources (as applicable).

• 'Google Contacts' allows End Users to import, store and view contact information, and create personal groups of contacts that can be used to email many people at once.

• 'Google Docs', 'Google Forms', 'Google Sheets', 'Google Slides' and 'Google Vids' enable End Users to create, edit, share, collaborate, draw, export and embed content on documents, forms, spreadsheets, presentations and videos. End Users can access generative AI features in Google Vids, as described at https://support.google.com/docs/answer/15609411?hl=en-gb, subject to any usage limits in certain Google Workspace editions, as described at https://support.google.com/a/answer/15400545.

• 'Google Drive' allows End Users to store, transfer, view and share files.

• 'Google Groups for Business' allows End Users to communicate using collaborative groups, and Administrators to configure features and services for different groups of End Users.

• 'Google Keep' enables End Users to create, edit, share and collaborate on notes, lists and drawings.

• 'Google Meet' allows End Users to communicate in real time through small-scale and large-capacity video meetings, including dial-out and dial-in calling (operator fees may apply). Calling in Google Meet is provided by the entities listed at https://workspace.google.com/terms/service-terms/meet-telephony/providers.html. Emergency calling is not supported for Google Meet.

• 'Google SIP Link' allows Customers to connect their operator service to Google Voice functionality through their own third-party session border controller and operator trunk, separately from (and without the purchase of) Google Voice. Google SIP Link enables Customers to use Google Voice's enhanced software features, while maintaining their existing operator relationship and internal telephony routing equipment and solutions. Google SIP Link is only available in countries listed at https://support.google.com/a?p=sipcountries or a successor URL. Additional fees apply to use of Google SIP Link.

• 'Google Sites' allows End Users to create a site and share it with a group of other End Users.

• 'Google Tasks' enables End Users to create, edit and manage their tasks.

• 'Google Vault' provides search and export capabilities, data archiving, retention and ediscovery capabilities. Customers must continue to use/purchase Google Vault for Google to retain archived data.

• 'Google Voice' is an Administrator-managed IP-based telephony service that allows Customers to assign and manage phone numbers for use by End Users and for End Users to make and receive calls using the assigned numbers. Google Voice is provided by Google Affiliates as described in the Google Voice Service-Specific Terms and is only available in countries listed at https://support.google.com/a/answer/9206529 or a successor URL. Additional fees apply to the use of Google Voice.

• 'Google Workspace Assured Controls' and 'Google Workspace Assured Controls Plus' provide certain compliance and security controls within Google Workspace, as described at https://support.google.com/a/answer/13880647. These include, for Google Workspace Assured Controls Plus, Access Management (geographic limitations on Google support actions related to Customer Data) and other additional functionality.

• 'Google Workspace Migrate' is an Administrator-managed on-premise service for migrating End User data to the Customer's Google Workspace Account.

• 'Meet Global Dialling' supports expanded dial-in and dial-out calling in Google Meet video meetings.

• 'NotebookLM' is a generative artificial intelligence tool that enables End Users to generate responses, summaries and audio overviews based on files and prompts provided by the End User. Enhanced artificial intelligence features in NotebookLM (formerly referred to as NotebookLM Plus) are available in certain Google Workspace editions as further described below and at https://support.google.com/notebooklm/answer/16337734.

• 'Workspace Additional Storage' allows Customers to increase their total amount of pooled storage available.

• 'Workspace Add-Ons' are, collectively, Enterprise Data Regions, Gemini in Workspace, Google SIP Link, Google Voice, Google Workspace Assured Controls, Google Workspace Assured Controls Plus, Meet Global Dialling and Workspace Additional Storage, as described further below.

• Search and intelligence features enable enhanced search and retrieval across all services, providing cross-product content search and automatic categorisation of content for use in active services.

Other Services

• 'AppSheet' is a web-based platform, generally available at https://www.appsheet.com, that allows organisations to create and host applications without the need to write complicated or excessive code. For resellers, distributors or suppliers of the Services, AppSheet is a Restricted Service under the Google Cloud Partner Advantage programme.

• 'Gemini in AppSheet' is a generative artificial intelligence tool that enables End Users to process data, extract insights and otherwise accelerate workflows in certain AppSheet editions listed below, as further described at https://support.google.com/appsheet/answer/16106353.

Core Services

• 'Client-Side Encryption' allows an organisation to use its own encryption keys to encrypt the applicable Customer Data input into certain Core Services, as described at https://support.google.com/a/answer/10741897 or a successor URL.

• 'Cloud Identity Services' are as described at https://cloud.google.com/terms/identity/user-features.html or a successor URL.

• 'Enterprise Data Regions' allows Administrators to apply data region policy settings to certain regions for all or a selected subset of End Users for certain primary data at rest (including backups) within Customer Data, as described at https://support.google.com/a/answer/9223653.

• 'Gemini app' or, for Google Workspace for Education editions, 'Gemini for Education' (in each case, also known as 'Gemini') is a conversational artificial intelligence tool that enables End Users to brainstorm ideas, spark creativity and accelerate productivity. Enhanced artificial intelligence features in Gemini app (formerly referred to as Gemini Advanced) are available in certain Google Workspace editions, as further described below and at https://support.google.com/gemini/answer/14620100.

• 'Gemini in Workspace' (formerly known as Gemini for Google Workspace) refers to certain Services (listed below) that allow End Users to use generative artificial intelligence features to help write content, organise files, visualise information, accelerate workflows and have richer meetings.

• 'Gmail' enables Customers to send and receive email messages.

• 'Google Calendar' enables End Users to manage personal, organisational and team calendars.

• 'Google Chat' enables End Users to communicate in real time through an enhanced chat messaging and group collaboration platform.

• 'Google Cloud Search' provides End Users with search and assist capabilities for content within certain Core Services for Google Workspace and third-party data sources (as applicable).

• 'Google Contacts' allows End Users to import, store and view contact information, and create personal groups of contacts that can be used to email many people at once.

• 'Google Docs', 'Google Forms', 'Google Sheets', 'Google Slides' and 'Google Vids' enable End Users to create, edit, share, collaborate, draw, export and embed content on documents, forms, spreadsheets, presentations and videos. End Users can access generative AI features in Google Vids, as described at https://support.google.com/docs/answer/15609411?hl=en-gb, subject to any usage limits in certain Google Workspace editions, as described at https://support.google.com/a/answer/15400545.

• 'Google Drive' allows End Users to store, transfer, view and share files.

• 'Google Groups for Business' allows End Users to communicate using collaborative groups, and Administrators to configure features and services for different groups of End Users.

• 'Google Keep' enables End Users to create, edit, share and collaborate on notes, lists and drawings.

• 'Google Meet' allows End Users to communicate in real time through small-scale and large-capacity video meetings, including dial-out and dial-in calling (operator fees may apply). Calling in Google Meet is provided by the entities listed at https://workspace.google.com/terms/service-terms/meet-telephony/providers.html. Emergency calling is not supported for Google Meet.

• 'Google SIP Link' allows Customers to connect their operator service to Google Voice functionality through their own third-party session border controller and operator trunk, separately from (and without the purchase of) Google Voice. Google SIP Link enables Customers to use Google Voice's enhanced software features, while maintaining their existing operator relationship and internal telephony routing equipment and solutions. Google SIP Link is only available in countries listed at https://support.google.com/a?p=sipcountries or a successor URL. Additional fees apply to use of Google SIP Link.

• 'Google Sites' allows End Users to create a site and share it with a group of other End Users.

• 'Google Tasks' enables End Users to create, edit and manage their tasks.

• 'Google Vault' provides search and export capabilities, data archiving, retention and ediscovery capabilities. Customers must continue to use/purchase Google Vault for Google to retain archived data.

• 'Google Voice' is an Administrator-managed IP-based telephony service that allows Customers to assign and manage phone numbers for use by End Users and for End Users to make and receive calls using the assigned numbers. Google Voice is provided by Google Affiliates as described in the Google Voice Service-Specific Terms and is only available in countries listed at https://support.google.com/a/answer/9206529 or a successor URL. Additional fees apply to the use of Google Voice.

• 'Google Workspace Assured Controls' and 'Google Workspace Assured Controls Plus' provide certain compliance and security controls within Google Workspace, as described at https://support.google.com/a/answer/13880647. These include, for Google Workspace Assured Controls Plus, Access Management (geographic limitations on Google support actions related to Customer Data) and other additional functionality.

• 'Google Workspace Migrate' is an Administrator-managed on-premise service for migrating End User data to the Customer's Google Workspace Account.

• 'Meet Global Dialling' supports expanded dial-in and dial-out calling in Google Meet video meetings.

• 'NotebookLM' is a generative artificial intelligence tool that enables End Users to generate responses, summaries and audio overviews based on files and prompts provided by the End User. Enhanced artificial intelligence features in NotebookLM (formerly referred to as NotebookLM Plus) are available in certain Google Workspace editions as further described below and at https://support.google.com/notebooklm/answer/16337734.

• 'Workspace Additional Storage' allows Customers to increase their total amount of pooled storage available.

• 'Workspace Add-Ons' are, collectively, Enterprise Data Regions, Gemini in Workspace, Google SIP Link, Google Voice, Google Workspace Assured Controls, Google Workspace Assured Controls Plus, Meet Global Dialling and Workspace Additional Storage, as described further below.

• Search and intelligence features enable enhanced search and retrieval across all services, providing cross-product content search and automatic categorisation of content for use in active services.

Other Services

• 'AppSheet' is a web-based platform, generally available at https://www.appsheet.com, that allows organisations to create and host applications without the need to write complicated or excessive code. For resellers, distributors or suppliers of the Services, AppSheet is a Restricted Service under the Google Cloud Partner Advantage programme.

• 'Gemini in AppSheet' is a generative artificial intelligence tool that enables End Users to process data, extract insights and otherwise accelerate workflows in certain AppSheet editions listed below, as further described at https://support.google.com/appsheet/answer/16106353.